32: People interact with conceptual models

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Mind Map on 32: People interact with conceptual models, created by Kevin Cortez on 21/01/2020.
Kevin Cortez
Mind Map by Kevin Cortez, updated more than 1 year ago
Kevin Cortez
Created by Kevin Cortez almost 5 years ago
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Resource summary

32: People interact with conceptual models
  1. Conceptual models are different than mental models
    1. Conceptual models are the actual model that is given to the person through the design and interface of the actual product
      1. If there is a disconnect between mental model and conceptual model, it is more likely that the product will not be accepted, hard to learn or hard to use
        1. Remember to always design the conceptual model with a purpose.
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