functions of a business

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gcse ICT AQA (CHAPTER 3 BUSINESS ADMINISTRATION AND JOB ROLES) Mind Map on functions of a business, created by jamieben12 on 19/09/2013.
jamieben12
Mind Map by jamieben12, updated more than 1 year ago
jamieben12
Created by jamieben12 about 11 years ago
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Resource summary

functions of a business
  1. human resources
    1. customer services
      1. good customer service keeps customers happy and return to buy more products which keep money coming into the business
      2. research and development
        1. research products that there are not a lot of on the market this will then catch customers eye as a new product and price of it will be up to the business
        2. finances
          1. sales and marketing
            1. make sure sales are coming in at prices which maybe cheaper if your product is popular this will increase sales
              1. marketing make sure you are competing with businesses around you
              2. production
                1. make sure products are up to scratch with no problems to keep customers happy
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