26415510
Description
Mind Map by maia heward, updated more than 1 year ago
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Created by maia heward
almost 4 years ago
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values of care in a health and social care setting
- use non-discriminatory language- for example, call a service user by their name
- Don't be patronising; for example when talking when talking to a young or older people
- Meet individual
needs
- Mobility: ensure all areas and resources are accessible to all by providing ramps, automatic doors and adjustable height
- Communication needs; provide easy read versions of information in different formats
- Braille, or languages as appropriate, use sign language
- Braille, or languages as appropriate, use sign language
- Dietary needs; ensure variety in meals offered
- halal, kosher, diabetic, gluten-free and vegetarian diets
- halal, kosher, diabetic, gluten-free and vegetarian diets
- Support cultural needs
- Provide prayer rooms ,transport to church and opportunities to celebrate service users cultures and religions
- Provide prayer rooms ,transport to church and opportunities to celebrate service users cultures and religions
- Mobility: ensure all areas and resources are accessible to all by providing ramps, automatic doors and adjustable height
- Don't be patronising; for example when talking when talking to a young or older people
- promoting equality
- Maintaining confidentiality
- Do not gossip about the service user to their friends or family
- Share information with other practitioners only on a 'need to know' basis.
- Keep patient records secure: lock them in a filing cabinet
- Use a private office or empty room for meetings with residents or family to discuss treatments
- Do not discuss patients, residents or other service users in public places
- Inform service users of circumstances when information cannot be kept confidential
- For example because the service user is a danger to self or to others or is at risk of harm
- For example because the service user is a danger to self or to others or is at risk of harm
- Inform service users of circumstances when information cannot be kept confidential
- Do not discuss patients, residents or other service users in public places
- Use a private office or empty room for meetings with residents or family to discuss treatments
- Keep patient records secure: lock them in a filing cabinet
- Share information with other practitioners only on a 'need to know' basis.
- Do not gossip about the service user to their friends or family
- Promoting individuals rights and beliefs
- Give service users choice
- For example, over diet, which clothes to wear, which activities to take part in
- For example, over diet, which clothes to wear, which activities to take part in
- Maintain privacy
- knock on the door before entering a residents room
- knock on the door before entering a residents room
- Provide access to an advocate for an adult with learning disabilities
- For those with religious beliefs, provide a prayer room
- provide access to a translator if the service users first language is not english
- Always explain any procedures to be carried out as a patient has the right to refuse treatment once they have heard all of the necessary
information
- Always explain any procedures to be carried out as a patient has the right to refuse treatment once they have heard all of the necessary
information
- provide access to a translator if the service users first language is not english
- For those with religious beliefs, provide a prayer room
- Give service users choice
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