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310320
Product & Service Design
Description
MBA Operations Management (Lesson 4: Product & Service Design (Innovation)) Mind Map on Product & Service Design, created by peru.fourie on 28/10/2013.
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lesson 4: product & service design (innovation)
operations management
operations management
lesson 4: product & service design (innovation)
mba
Mind Map by
peru.fourie
, updated more than 1 year ago
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Created by
peru.fourie
about 11 years ago
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Resource summary
Product & Service Design
Intial Cases
Innovation: Microsoft
Novartis
Innovation
Quality
Speed
Dependability
Flexibility
Cost
Sustainability
Impact of Good Design on Performance
Product/Service & Process Design
Overview of Design Decisions
Stage 1: Concept Generation
Fig 4.4.2
Stage 2: Screening
Feasibility
Acceptability
Vulnerability
Eclipse Aviation
Stage 3: Preliminary Design
Stage 4: Evaluation & Improvement
Quality Function Deployment (QFD)
Value Engineering
Stage 5: Prototyping & Final Design
Should design Decisions be done in-house?
Factors to consider
Design for Sustainability (Herman Miller)
Improving the Design Process
Simultaneous
Shortening Design time: Boeing
Tools (8)
Traditional
Final Case
Hovis Crusty
Savory Rosti
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