Unit 3.3.4 - Other considerations
before trading internationally
Key
Terms
Stakeholders
All those who have an
interest or stake in a
particular business
E.g. customers, shareholders, etc
Corporate Culture
Set of important assumptions
that are shared by people
working in a particular business
Influence the ways in which decisions are taken there
Corporate Social
Responsibility (CSR)
Taking decisions in a way that takes
into account all stakeholders' interests
E.g. Treating employees, customers and suppliers fairly, or avoiding
polluting activities and contributing positively to lives in the community
Ethical decision making
Following codes of practice
that embody moral values
The objective is to do the right thing, act with honesty/integrity and
taking into consideration everyone's interests (affected by the decision)
Social/Cultural Differences
Individual societies and
groups within them may
have a different way of life
This will affect their patterns of consumption and the products
they favour and also the way they do business with one another
Protectionism
Government policies aimed at protecting the domestic
economy from the effects of imports that might otherwise
damage domestic industries and reduce employment
Trade Barriers
Anything that slows or prevents free trade from occurring
E.g. Tariffs and Quotas
Quotas
Physical limits on the level of specific imports in any one year
Shareholder Model
Profit maximisation - main
priority of managers
Everything managers do should be in
the best interest of shareholders
If shareholders want short-run profit
maximisation at the expense of
long-term growth - it's the
responsibility of managers to deliver
Managers are employed to
manage, on behalf of
shareholders
Needs, desires and aspirations
of other interest groups should
not be prioritised over those of
shareholders
Stakeholder Model
Taking into account interests of
all stakeholders - as a priority
Benefits include; improved image perception by
consumers (leading to increased sales &
competitive advantage), improved retention &
motivation of staff, closer relationships with
suppliers (leading to a beteer service),
improved public relations and a reduction in the
disruption of commercial activities by pressure
groups
CSR Policy
Desire to behave responsibly
Positive public image
Wanting to fit in with everybody else
Positive marketing ploy
Smokescreen to hide behind
Ethical
Decision Making
and Stakeholder
Conflict
What to manufacture?
Should
businesses make
controversial
products?
Some products attract dispute
and criticism (E.g. Cigarettes)
Capital and Labour?
Should a business use more capital?
Trade-off between capital and labour, more capital
means less labour and more unemployment
Pay and Working
Conditions
Should businesses improve
pay and conditions?
Trade-off between standards of
pay/conditions and employee morale &
productivity - weighed against increased costs
The Environment
All businesses affect the
environment in some way by
their activities
Trade-between controlling
such problems as pollution
and reducing costs
Where to
manufacture?
Should businesses
stay within original
country or move
production overseas
to reduce costs?
Dyson moved to Malaysia in 2002 - took advantage
of cheap labour but UK workers lost jobs
Most Profitable
Companies
Nestle
Gazprom
Microsoft
Chevron
AT&T
Most Ethical Companies
IBM
intel
PepsiCo
Unilever
Cisco
Behaving Ethically
Drawbacks
Labour costs increase due to fairer wages/conditions
Changing methods of
production/corporate culture
may be expensive
Unethical
competitors -
may have lower
prices/costs
Supplies/minerals ethically
sourced - more expensive
Minimising eco damage
- increased costs
Advantages
Favourable
media
attention
Potentially profitable
Improved
relationships with
suppliers (leads to
better service)
More motivated
workforce -
productivity
Ethically produced products
carry a premium price without
damaging sales
Improved public image
- increased sales and
brand loyalty
Marketing
Place
Conventional avenues
may not be available
Price
May need to be lower
Promotion
Has to appeal to
local tastes/culture
Product
May need to adapt to local needs
Social/Cultural
Differences
Language
Effective communication is vital
Businesses need bilingual people who can
advise them on how to avoid pitfalls (may
be a factor in unfamiliar markets)
Joint
Ventures
Disadvantages
Partners may not be reliable/suitable
Profits are shared
Possible cultural clashes
Management styles may clash
Communication
problems may arise
Advantages
Spreading
risk
Gaining local
knowledge/expertise
Shared
costs
Helps avoid
cultural/social clashes
Can use existing supply
chains/distribution networks
May be a condition of entry
into some markets
Tariffs and Quotas
Quotas make the supply curve
vertical at the quota limit - causes
price to rise and quantity demanded
to decrease (depends on price
elasticity of demand for the import)
Why create
barriers to
trade?
To stop cheap foreign imports from replacing domestic substitutes (leading to job losses & business closures)
To protect
'infant'
industries
Helps to avoid a trade deficit
Useful source of tax revenue
- help fund public expenditure
Disadvantages of
Protectionism
Reduces
competition
Leads to
inefficiency &
higher prices
Causes a
welfare loss
(paying more for
imports - less
spending on
other goods)