Complex problems, Project Mgmnt. Plan,
Project Charter, Communicating over long
distances. Formal Documentation.
Formal Verbal
Presentations, Speeches to
update people on your project.
Informal Written
E-mail, handwritten notes, text
messages, instant messaging.
Informal Verbal
Meetings, Conversations, Planning Sessions.
To have clear, concise communications you need to
handle communications in a structured way and choose
the best type for the situation.
Effective Communication
Nonverbal: Means your gestures, facial expressions, and
physical appearance while you are communicating your
message. This is also known as body language.
Paralingual: Is the tone and pitch of your voice
when you are talking to people.
Feedback: Is when you respond to communication.
Status Report
Describes where the project
currently stands regarding the
performance measurement
baseline.
Progress Report
Describes what has
been accomplished.
Trend Report
Examines project results over
time to see if performance is
improving or deteriorating.
Forecasting Report
Predicts future project status
and performance.
Variance Report
Compares actual
results to baseline.
Earned Value Report
Integrates Scope, Cost and
Schedule Measures to asses
project performance.
Lessons Learned
Reports on Performance are
used as lessons learned for
future projects.