PASSION

PASSION

Competency
1. Understand the product behind the product
  1. EX: Just selling/assisting in insurance policies or peace of mind?
2. Skills needed to do their best
3. Technical & relationship aspects
LEADERSHIP DEVELOPMENT
1. Ownership
  1. Everyone gives BEST
  2. 100% responsibility for their job
  3. Personal value
  4. Build TRUST
2. Employees are only as engaged as they see their manager/supervisor
3. Mentoring
  1. New employee mentoring
  2. Chronos Iphone app
  3. Interns assigned mentors in summer
  4. List of mentors employees can go to
Communication
1. Support system (mgr.)
2. "Work made fun - gets done!"
3. Clear roles & expectations
4. Perceptions
5. Be present with people
6. Recognition
7. Appreciation
PROFESSIONAL DEVELOPMENT
1. Flexibility
  1. Helps us respond to unique situations whenever & wherever they occur
  2. Deal & manage change in practical and efficient manner
  3. Doing what's right for situation
2. Coaching
  1. Work with employees to solve performance problems
  2. Improve employee performance
  3. Continuously improve skills, experience, ability to contribute
Inspire with energy, enthusiasm & caring
1. Zest for Life
  1. Desire for personal excellence
    1. See life & work as Opportunities
      1. Attitude
        Not to choose "ordinary" by default

Resource summary

	Created by Ashley Patton about 8 years ago