810127
INFO3 ICT Strategy
- Introduction
- Strategies are ways that organisations can
realise their aims and objectives
- Usually consist of broad
details of what will be needed
- It is the policies which
give the fine detail
- It is the policies which
give the fine detail
- Strategies are ways that organisations can
realise their aims and objectives
- Factors that influence an ICT system strategy within an organisation
- Internal Factors
- Business goals
- ICT systems will need to be put
in place to support them
- ICT systems will need to be put
in place to support them
- Available Finance
- Bugets
- Benefits must outweigh costs
- Bugets
- Legacy systems
- usually mixture of old and new
systems
- cause problems when
have to interface
- Have to use one
anothers data
- older system places constrant on
development of new system
- older system places constrant on
development of new system
- cause problems when
have to interface
- usually mixture of old and new
systems
- Geography of clients
and business fulfilment
- where customers/clients are
located determines the ICT
strategy and the way in which
customers/clients recieve the
good and services
- eg world wide would need e-commerce
- eg world wide would need e-commerce
- where customers/clients are
located determines the ICT
strategy and the way in which
customers/clients recieve the
good and services
- Business goals
- External Factors
- Legislation
- Laws must be obeyed and new system
must not break laws
- Freedom of Information Act 2000
- The Data Protection Act 1998
- The Copyright, Designs and Patents Act 1988
- The Computer Misuse Act 1990
- Freedom of Information Act 2000
- Laws must be obeyed and new system
must not break laws
- Compliance
- Conforming to a specification or
policy, standard or law that has
been clearly defined (for example)
- HMRC
- Trading Standards
- Environmental
Protection Agency
- HMRC
- Conforming to a specification or
policy, standard or law that has
been clearly defined (for example)
- Legislation
- Internal Factors
- The Management of information assets over time
- Most organisations information
needs to be kept for a long
period of time
- Organisations need to keep
records for a long period of
time
- Important that any ICT system
being developed has spare
capacity
- Important that any ICT system
being developed has spare
capacity
- Organisations store emails,
voicemails, internal memos etc
- If needed in
legal trial etc
- If needed in
legal trial etc
- Keep backups too
- Creates storage problems and hard if
someone wants to find something from
10 years ago
- takes time and expensive
- takes time and expensive
- Most organisations information
needs to be kept for a long
period of time
- The Need for a corporate strategy
covering technology for ICT systems in
large organisations
- take advantage of
commercial
benefits on offer
- review new
developments to
see benefits
- review new
developments to
see benefits
- Software
regularly
upgraded
- increased functionality
- have to learn new things
- and hardware
- increased functionality
- Future Proofing
- need to be able to cope with
the increasing demands of
business over coming years
- Difficult as hard to forsee potential
developments in the business
- Ways ICT systems can be
future proofed
- Scaleable networks-
easy to add extra
servers and terminals
- Applications that are
independent of the OS- if
OS changed, the application
can still run
- Data storage seperate to
database programs so
multiple applications can use
data
- Large amounts of storage
capacity initially purchased
to cope with increase in data
- Higher processing power than
needed at the time, to cope with more
demanding applications
- Scaleable networks-
easy to add extra
servers and terminals
- need to be able to cope with
the increasing demands of
business over coming years
- Developments in technology
- new developments evolve quickly in ICT
- organisations have to move quickly to adopt them
- competitors could gain market advantage
- strategy should not be so
rigid it cannot be changed
- organisations have to move quickly to adopt them
- new developments evolve quickly in ICT
- Procurement
- Purchasing of goods and services
- Typically involve
- researching suitable providers
- tendering (asking for quotes and comparing cost)
- Collating relevant information
- Choosing companies and setting up contracts
- researching suitable providers
- Purchasing of goods and services
- Technology life cycle
- 4 phases
- Research and Development
- The ascent phase: costs recovered
- The maturity phase: works well, make savings
- The Decline Phase: out of date, cost outweigh benefits
- Research and Development
- 4 phases
- Information management
- availability of infomormation
- policies to provide info
- availability of infomormation
- People Considerations
- people need to gain new skills
- new people recruited
- reorganisations
- teleworking
- strategy must ensure staff and
working practices are in
position to cope with change
- people need to gain new skills
- take advantage of
commercial
benefits on offer
- Standards that may affect
strategic choice
- in order to successfully
work together need to be
standards
- exchanging data
- saves time as data
in form which both
can read
- have to use the same standards so sysems can
communicate and exchange data so it doesnt
have to be re-keyed in
- have to use the same standards so sysems can
communicate and exchange data so it doesnt
have to be re-keyed in
- saves time as data
in form which both
can read
- in order to successfully
work together need to be
standards
- Key Words
- Business goals- the long
and short term objectives
the business would like to
meet
- Legacy system- an old system or
piece of hardware/software that
continues to be used because the
organisation does not want to alter or
replace it.
- Business goals- the long
and short term objectives
the business would like to
meet
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