Leaders are those people that can inspire and motivate people to meet objectives;
managers will set objectives and decide how to go about achieving them.
Lewin's Leadership styles
Autocratic - Makes decisions
without consultation
Democratic - Consults the team but makes
the final decision
Laissez-Faire - Leaves the
workforce to make the decision
Paternalistic - Makes decisions needs of the
workforce, thus acting in a fatherly way
Bureaucratic - Everyone works under rules and
regulations
Tannenbaum and Schmidt’s Continuum Theory (1973)
7 levels of delegation from 1 (no delegation)
to 7 (highly delegated)
1. Manager takes and announces decisions
2. Manager sells decision
3. Manager presents decision with ideas and invites
questions
4. Manager suggests provisional decision and invites
discussion
5. Manager presents the situation, gets feedback and then
decides
6. Manager explains, defines parameters and asks team to
decide
7. Manager allows team to develop options and decide on action based within managers
limits
Internal factors that influence leadership style
Experience of
workforce
Skills required for work to be done
Personal traits of the
leader
Time given for the
task
External factors that influence leadership
style
PESTG
Nature of industry
Theories
Douglas
McGregor
Theory X -
Autocratic
Theory Y -
Democratic
Fred Fiedler
Contingency Model - There is no one
best style of leadership and styles should
be changed according to the situation
John Adair
Action Centered Leadership - In any task
the management has 3 responsibilites
Achieve the task
Manage the team
Manage the individuals
Role of leaders in managing change
Set clear objectives to drive change
Communicate with employees to gain
commitment to the change