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SOMEBODY CARES (case study for unit 21)
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UNIT 21 Mind Map on SOMEBODY CARES (case study for unit 21), created by Jen Collins on 18/05/2013.
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unit 21
unit 21
Mind Map by
Jen Collins
, updated more than 1 year ago
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Created by
Jen Collins
over 11 years ago
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Resource summary
SOMEBODY CARES (case study for unit 21)
challenges faced
providing high quality care within budget set by local authorities
meeting everyones expectations within the budget
managing for quality
ensuring adequate staff training/updates
high stadards achieved via staff monitoring/spot checks, reviews
Managing care as a busisness
private profit making company
majority of contracts come from local government
staffing is a critical issue
ensuring adequate staff to cover all work even in emergencies
product of care market introduced by New Right.
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