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What Is Customer Service - created from Mind Map

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Note on What Is Customer Service - created from Mind Map, created by arifhasbullah91 on 09/04/2014.

Note by arifhasbullah91, updated more than 1 year ago More Less

	Created by arifhasbullah91 over 10 years ago

	Copied to Note by arifhasbullah91 over 10 years ago

Resource summary

Page 1

Definition

Satisfaction

Why is Excellent Customer Service So Rare?

Five Needs of Every Customer Service Price Appreciation Action Quality

External and Internal Customers

Customers Attributes Demographic Psychographic Firmographic

Cost of Losing a Customer

What Is Customer Service

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