16602926
Descrição
FlashCards por Josh Humphries, atualizado more than 1 year ago
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Criado por Josh Humphries
mais de 5 anos atrás
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| Questão | Responda |
| Give an example of a good and a service | Good = Food Service = Dentist |
| What is a need? | Something we can't live without such as food or water |
| What is a want? | Something we do not need, but would like to have such as chocolate or an Iphone |
| What are the five rights consumers have? | 1. The right to honest info 2. The right to choose 3. The right to value for money 4. The right to safety 5. The right to redress |
| Name 3 responsibilities consumers have | - To know their rights - To educate themselves about consumer law - Keep all receipts |
| Name four sources of consumer information | - Advertising - Salespeople - Showrooms - The internet |
| Name five factors that influence our decisions when buying goods | - Needs - Price - Peers/family - Celebrities - Trends |
| What is impulse buying? | Buying something in the spur of the moment. Example: Going into the shop to buy milk but coming out with a bar of chocolate, crisps and milk |
| What are consumer resources? | Time, money, skill and information |
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