“The creation of a successful goodwill is the most important objective in a company”

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“The creation of a successful goodwill is the most important objective in a company”
Esperanza Espitia
Mapa Mental por Esperanza Espitia, atualizado more than 1 year ago
Esperanza Espitia
Criado por Esperanza Espitia mais de 5 anos atrás
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Resumo de Recurso

“The creation of a successful goodwill is the most important objective in a company”
  1. Goodwill is always linked to the extra benefit present when a company generates a higher profit than is normally expected
    1. To make a profit, all companies must determine whether customers have a positive perception of the segment in which they act.
      1. The most important assets of successful companies are intangible assets
        1. Components of a company's success
          1. Intellectual capital
            1. Human capital
              1. Knowledge
                1. Innovations
                  1. Employee skills
                2. Structural capital
                  1. Patents
                    1. Licenses
                      1. Company software
                    2. The protection of intellectual property is to ensure human intelligence.
                      1. It is impossible to create excellent relationships with customers if good relationships with employees are not established
                        1. Advantages of intangible assets
                          1. Reduce costs
                            1. Increase productivity
                              1. Reduce losses
                              2. The evaluation of intangible assets helps us to form a coherent opinion about the value of the company and its practical methods
                                1. The good relations established with the clients create a successful company, but also the labor relations analyzed in terms of employee training because when the work is specialized, the value of the company increases.

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