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26415510
values of care in a health and social care setting
Descrição
promoting and maintaining subjects in a health and social care setting
Sem etiquetas
health and socialcare
health and social care
gcse
Mapa Mental por
maia heward
, atualizado more than 1 year ago
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Criado por
maia heward
quase 4 anos atrás
17
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values of care in a health and social care setting
use non-discriminatory language- for example, call a service user by their name
Don't be patronising; for example when talking when talking to a young or older people
Meet individual needs
Mobility: ensure all areas and resources are accessible to all by providing ramps, automatic doors and adjustable height
Communication needs; provide easy read versions of information in different formats
Braille, or languages as appropriate, use sign language
Dietary needs; ensure variety in meals offered
halal, kosher, diabetic, gluten-free and vegetarian diets
Support cultural needs
Provide prayer rooms ,transport to church and opportunities to celebrate service users cultures and religions
promoting equality
Maintaining confidentiality
Do not gossip about the service user to their friends or family
Share information with other practitioners only on a 'need to know' basis.
Keep patient records secure: lock them in a filing cabinet
Use a private office or empty room for meetings with residents or family to discuss treatments
Do not discuss patients, residents or other service users in public places
Inform service users of circumstances when information cannot be kept confidential
For example because the service user is a danger to self or to others or is at risk of harm
Promoting individuals rights and beliefs
Give service users choice
For example, over diet, which clothes to wear, which activities to take part in
Maintain privacy
knock on the door before entering a residents room
Provide access to an advocate for an adult with learning disabilities
For those with religious beliefs, provide a prayer room
provide access to a translator if the service users first language is not english
Always explain any procedures to be carried out as a patient has the right to refuse treatment once they have heard all of the necessary information
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