3235454
Descrição
Mapa Mental por stlla.rehts, atualizado more than 1 year ago
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Criado por stlla.rehts
mais de 9 anos atrás
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BUSINESS CORRESPONDENCE
- WRITING FOR BUSINESS
- AUDIENCE
- Status and
familiarity with
subject
- Status and
familiarity with
subject
- PURPOCE
- Inform,
persuade and
call to action.
- Inform,
persuade and
call to action.
- INTRA-OFFICE
COM
- INTER-OFFICE COM
- AUDIENCE
- WRITING STYLE OF
BUSINESS
DOCUMENTS
- PLAN AND
ORGANISE MESSAGE
- Understand situation,
define purpose, decide
how to orden content
- Understand situation,
define purpose, decide
how to orden content
- LANGUAGE
- CLEAR, CONCISE,
COHERENTE,CORRECT
- CLEAR, CONCISE,
COHERENTE,CORRECT
- TONE
- Polite, positive,
and personal
- Polite, positive,
and personal
- formality
depends on
- position of writer in relation to reader,
purpose and subject of communication.
- position of writer in relation to reader,
purpose and subject of communication.
- PLAN AND
ORGANISE MESSAGE
- ESSENTIAL FEATURE OF A GOOD BUSINESS LETTER
- INNER FEATURE
- REFER TO THE QUALITY OF LANGUAGE, IT'S
PRESENTATION, ETC.
- YOU CAN USE: SINPLICITY, CLARITY, ACCURACY, COMPLETENESS, RELEVANCE, COURTESY AND NEATNESS
- YOU CAN USE: SINPLICITY, CLARITY, ACCURACY, COMPLETENESS, RELEVANCE, COURTESY AND NEATNESS
- REFER TO THE QUALITY OF LANGUAGE, IT'S
PRESENTATION, ETC.
- OUTER FEATURES
- REFERS TO THE APPEARANCE OF THE LETTER.
- INCLUDES: QUALITY OF PAPER, COLOR OF THE PAPER, SIZE OF THE PAPER,
FOLDING OF PAPER, AND ENVELOPE
- INCLUDES: QUALITY OF PAPER, COLOR OF THE PAPER, SIZE OF THE PAPER,
FOLDING OF PAPER, AND ENVELOPE
- REFERS TO THE APPEARANCE OF THE LETTER.
- INNER FEATURE
- PARTS OF THE BUSINESS LATTER
- THE LETTERHEAD, THE DATE, THE REFERENCE LINE, THE INSIDE ADDRESS, THE SALUTATION, MESSAGE, THE COMPLIMENTARY
CLOSING, THE SIGNATURE, THE INITIALS, ENCLOSURE, EXTRA COPIES,, THE ENVELOPE .
- THE LETTERHEAD, THE DATE, THE REFERENCE LINE, THE INSIDE ADDRESS, THE SALUTATION, MESSAGE, THE COMPLIMENTARY
CLOSING, THE SIGNATURE, THE INITIALS, ENCLOSURE, EXTRA COPIES,, THE ENVELOPE .
Anexos de mídia
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