3834979
Descrição
Mapa Mental por Lindsay Thorpe, atualizado more than 1 year ago
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Criado por Lindsay Thorpe
aproximadamente 9 anos atrás
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The Process of Communicating
- Communication in Nursing Practice
- Essential attribute
- Builds realtionships
- Clients
- Family
- Team Members
- Clients
- Communicate needs, to avoid burnout
- Working to hard you become to tired
- Working to hard you become to tired
- Essential attribute
- Communication and interpersonal relationships
- Establish helping
and healing
- Ability to relate to others
- Developing
communication skills
- Requires understanding of
communication process
- Requires understanding of
communication process
- Establish helping
and healing
- WHY WE COMMUNICATE
- 1. Physical Needs
- Effect Health
- Effect Health
- 2. Identity Needs
- Decide who we are
- Based on others reactions
- Based on others reactions
- Decide who we are
- 3. Social Needs
- Inclusion
- Feeling of belonging
- Feeling of belonging
- Control
- Help to change things
- Help to change things
- Affection
- Help others, be helped
- Help others, be helped
- Inclusion
- 4. Practical Goals
- Communicating needs and wants
- Communicating needs and wants
- 1. Physical Needs
- POOR COMMUNICATION EQUALS:
- Poor Client Outcome
- Increased adverse incidents
- Decreased professional credibility
- Poor Client Outcome
- 5 LEVELS OF COMMUNICATION
- Intrapersonal
- Self talk & inner thought
- Self talk & inner thought
- Interpersonal
- one-to-one
- one-to-one
- Transpersonal
- Interaction with persons spiritual domain
- Interaction with persons spiritual domain
- Small Group
- Interactions with small number
- Interactions with small number
- Public
- Interactions with audience
- Interactions with audience
- Intrapersonal
- Basic Elements
- Referent
- Motivates one to communicate with other
- Motivates one to communicate with other
- Receiver
- Receives msg from other person
- Decode msg
- Decode msg
- Receives msg from other person
- Interaction
- Receiver becomes sender
- Receiver becomes sender
- Environment
- Where communication happens
- Where communication happens
- Referent
- Sender
- Person sending info
- Person sending info
- Noise that affects Communication
- 3 Types
- External
- Loud noises, other non noises
- Loud noises, other non noises
- Physiological
- Illness or fatigue in receiver or sender
- Illness or fatigue in receiver or sender
- Psychological
- Embarrasment, anger
disappointment, stress,
nerves, feeling of judgment
- Embarrasment, anger
disappointment, stress,
nerves, feeling of judgment
- External
- 3 Types
- Forms
- Verbal
- 7%
- 7%
- non verbal
- 55%
- 55%
- Verbal
- Respecting personal space
- 2. Intimate interactions
- 0 - 45 cm
- i.e Huggin a child
- 0 - 45 cm
- 1. Personal interactions
- 45cm - 1 meter
- 45cm - 1 meter
- 3. Social Interactions
- 1-4 meters
- Small group discussion
- 1-4 meters
- 4. Public interactions
- Greater than 4 meters
- i.e teaching in a classroom
- Greater than 4 meters
- 2. Intimate interactions
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