Effective Verbal Communication involves:

Descrição

GCSE HSC (Communication) Mapa Mental sobre Effective Verbal Communication involves:, criado por lucykatewarman1227 em 20-03-2014.
lucykatewarman1227
Mapa Mental por lucykatewarman1227, atualizado more than 1 year ago
lucykatewarman1227
Criado por lucykatewarman1227 mais de 10 anos atrás
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Resumo de Recurso

Effective Verbal Communication involves:
  1. clear speech, pronouncing words correctly, sounding the ends of words
    1. avoiding slang including regional words and phrases
      1. avoiding jargon, including unnecessary use of acronyms and words
        1. use of fomal/informal and age-appropriate language
          1. pace, tone and pitch
            1. use of non - discriminatory language
              1. active listening skills
                1. knowing how to use questions effectively
                  1. using skills to keep a conversation going
                    1. understanding cultural differences

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