Friends Provident

Descrição

Bsc Hons Case Studies Mapa Mental sobre Friends Provident, criado por Steve Hiscock em 14-05-2013.
Steve Hiscock
Mapa Mental por Steve Hiscock, atualizado more than 1 year ago
Steve Hiscock
Criado por Steve Hiscock mais de 11 anos atrás
53
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Resumo de Recurso

Friends Provident
  1. Triggers for Change
    1. PESTLE
      1. New legislation
        1. Need to reduce overheads
          1. Current system open to human error
            1. Internet forms - New tech
            2. Change agents
              1. Sponser
                1. Tony Griffiths
                2. Champion
                  1. Shanti Duggal
                  2. Critic
                    1. Business end users
                      1. Mike Shapland
                      2. Inventor
                        1. Contract Staff, skilled in Java
                          1. Mike Shapland
                        2. CONSULT
                          1. Stakeholders
                            1. Intermediaries
                              1. The staff using the new system
                                1. Policy holders / customers
                                2. Classifying the change
                                  1. Top down / Bottom up
                                    1. Proactive
                                      1. Beta Level
                                        1. Uses existing workflows
                                      2. Culture
                                        1. Club - Zeus
                                          1. Fast thinking
                                            1. Short timescales
                                              1. Little time is analyse
                                                1. Rapid development
                                                2. Management style
                                                  1. Country Club - Pub evenings
                                                    1. Concern for people
                                                    2. Team Management / Blake and Mouton
                                                    3. Ethno relativism
                                                      1. Clockwork orginisation

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