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Section A Top HAT
- Training and Support
- What is the diffrencebetween trainingand support?
Anotações:
- Training is when a user gains new skills for example training a user to run a report from the referendum voting system.
- Support is when a user would gain help to complete a task or when they encounter a problem with an ICT system. An example of this may be a user contacting the helpdesk due to an error message.
- Methods of training
- Methods of Support
- What is the diffrencebetween trainingand support?
Anexos de mídia
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