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DefinitionsStructure Hierarchy Distribution of Work Line of Authority Lines of Communication DesignSystems and achieving goals
BureaucracyMax Weber Clearly defined jobs Hierarchy Meritocracy Objective Rules Purely technical superiority
Problems with BureaucracyHuman Nature Incompleteness of Bureaucracy Non-transparent rules Red tape, is not bureaucracy Operational Specialization Hard to manage Accountancy (tracking) Clerical work File Maintenance Increasing volume of work is difficult
The Problem with Bureaucracy Division of Labour is not a natural process Desirable Jobs at top Bottom of Hierarchy problems include gender issues, repetitiveness, unskilled increasing supervision, less decision making Obsolescence of obs in middle (flatter structure) Devolving decision making? or Decreasing quality of jobs at the bottom?
Complexity of Studying Structure Single, self contained organizations still do exist Networks also common Remember M and H Form Contingency affects structure
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