CH11 - Organizational Relationships

Descrição

Quiz sobre CH11 - Organizational Relationships, criado por Justin Banks em 20-08-2014.
Justin Banks
Quiz por Justin Banks, atualizado more than 1 year ago
Justin Banks
Criado por Justin Banks mais de 10 anos atrás
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Resumo de Recurso

Questão 1

Questão
German managers are known to be specialists for which a technical background is more typical than a formal education. German foremen, supervisors, and managers typically have professional rather than academic degrees.
Responda
  • True
  • False

Questão 2

Questão
Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.
Responda
  • True
  • False

Questão 3

Questão
China's Confucian heritage affects how Chinese will approach their business relationships. All relationships are seen as unequal, and one's ethics are directed toward observing these inequalities.
Responda
  • True
  • False

Questão 4

Questão
Compartmentalization is the most prominent structural feature of Mexican culture—that is, that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete, independent units.
Responda
  • True
  • False

Questão 5

Questão
Doors are an important cultural symbol to the Germans.
Responda
  • True
  • False

Questão 6

Questão
Unlike many U.S. or Japanese corporate conglomerates whose global market success is attributable to diversification, many German firms concentrate on specialization—that is, doing one thing and doing it right.
Responda
  • True
  • False

Questão 7

Questão
Generally, Mexican organizations do not emphasize self-determination on the job. Unlike workers in the United States, Mexicans usually are not rewarded for initiative.
Responda
  • True
  • False

Questão 8

Questão
Generally, Mexican workers do not wish to call attention to themselves for outperforming a coworker and may be ashamed and embarrassed if recognized above others.
Responda
  • True
  • False

Questão 9

Questão
Relationships between Mexican managers and their subordinates are generally distant.
Responda
  • True
  • False

Questão 10

Questão
As a sign of trust and friendship, Arab men may be seen holding hands. During greetings, men kiss on the cheeks.
Responda
  • True
  • False

Questão 11

Questão
One of the most frustrating aspects for Americans doing business in Mexico is the:
Responda
  • Spicy food
  • Mexican perception of face
  • Mexican perception of time
  • Hot weather

Questão 12

Questão
China has now surpassed Germany as the largest exporter of:
Responda
  • Automobiles
  • Beer and ale
  • Agriculture
  • Wool

Questão 13

Questão
In many Chinese organizations the idea of open communication between managers and workers is:
Responda
  • Encouraged and rewarded
  • Reserved for members of the Communist Party
  • Desired but not practiced
  • Unheard of and thought of as odd and peculiar

Questão 14

Questão
Many Japanese corporations encourage women employees to marry male employees because:
Responda
  • The company can then implement their anti-nepotism policies forcing the women to retire
  • The majority of Japanese businessmen are too highly paid
  • They can legally pay them less, thereby saving money
  • Japan's constitution requires it

Questão 15

Questão
In Japanese companies, the primary purpose of taiso is to:
Responda
  • Foster physical fitness
  • Get employees to engage in coordinated activity
  • Punish less productive workers
  • Reward productive workers

Questão 16

Questão
Which of the following managerial traits was endorsed by most Japanese managers?
Responda
  • Ability to delegate
  • States expectations
  • Good speaker
  • Monitors employees

Questão 17

Questão
In comparison with U.S. managers, Japanese managers use influence tactics that are:
Responda
  • Direct and concise
  • Guilt oriented
  • Subtle and indirect
  • Punishment oriented

Questão 18

Questão
In Japan, indirect eye contact is a sign of:
Responda
  • Conflict
  • Disrespect
  • Concentration
  • Deference

Questão 19

Questão
The most prominent feature of German culture that permeates into their organizations is:
Responda
  • Compartmentalization
  • P-Time orientation
  • Low power distance
  • Collectivism

Questão 20

Questão
Within organizations, many Chinese workers see the manager as:
Responda
  • A sort of father-like figure who makes decisions and expects obedience from the workers
  • A member of the Communist Party
  • An equal partner in the business
  • Distrustful

Questão 21

Questão
Many German corporations concentrate on:
Responda
  • Diversification
  • Specialization
  • Utilization
  • Simplification

Questão 22

Questão
In comparison with workers in the United States, Mexican workers:
Responda
  • Generally are not rewarded for initiative
  • Generally are more individualistic
  • Are paid more
  • Are preoccupied with their careers

Questão 23

Questão
Most Mexican businesses have:
Responda
  • A decentralized structure incorporating participative management practices
  • A monochronic orientation
  • Low power distance orientation
  • A rigid hierarchy where power is centralized in the person at the top

Questão 24

Questão
Which of the following statements is generally not true of Arab communication?
Responda
  • Arabs have a tendency to use elaborate and ritualized forms of communication, especially during greetings.
  • Arab women's bodies are not to be seen.
  • As a sign of trust and friendship, Arab men may be seen holding hands.
  • Generally, Arabs have a greater personal space than most Americans

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