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MTP - Endterm

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SDP11 Quiz sobre MTP - Endterm, criado por Csse 1502 em 19-05-2018.
Csse 1502
Quiz por Csse 1502, atualizado more than 1 year ago
Csse 1502
Criado por Csse 1502 mais de 6 anos atrás
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Resumo de Recurso

Questão 1

Questão
"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict
Responda
  • Self-Mediating
  • Preventive
  • Managerial
  • Professional

Questão 2

Questão
Conflict strategy "Flight" can be described as following
Responda
  • Win-Win
  • Win-Lose
  • In the middle between two others
  • Lose-Lose
  • Lose-Win

Questão 3

Questão
Conflict strategy "Flow" can be described as following
Responda
  • In the middle between two others
  • Lose-Lose
  • Win-Win
  • Lose-Win
  • Win-Lose

Questão 4

Questão
Resolving a conflict on the_________ level is: Less expensive Less time consuming and resource intense Generally less emotionally charged More likely to result in a solution that satisfies both sides
Responda
  • Rights
  • Power
  • Interests

Questão 5

Questão
What key human interaction does Conflict look like?
Responda
  • Self-Management
  • Leadership
  • Communication
  • Negotiation
  • Decision

Questão 6

Questão
Which of this desicion-making styles requires less information and focuses on one option?
Responda
  • Hierarchic
  • Decisive
  • None of the given
  • Flexible
  • Integrative

Questão 7

Questão
To which step does the Hypotesis relate (in OODA loop )?
Responda
  • Aggregate
  • Observe
  • Act
  • Decide
  • Operate

Questão 8

Questão
Unfolding circumstances - on which step should be done this action (OODA loop steps)?
Responda
  • Orient
  • Observe
  • Act
  • Aggregate
  • Decide

Questão 9

Questão
Which Leadership style is NOT used in VROOM-JETTON-JAGO-desicion model?
Responda
  • Consultative
  • Autocratic
  • None of the given
  • Transformational
  • Collaborative

Questão 10

Questão
What is the Vision (in Transformational leadership context)?
Responda
  • Team dynamics
  • Pertains to the ability to control others' behavior
  • Relationships that help individual to deal with stress more effectively
  • A realistic, convincing and attractive depiction of where you want to be in the future

Questão 11

Questão
Leadership is about dealing with
Responda
  • Approval provision
  • Complexity
  • Attention getting
  • Change
  • Situation analysis

Questão 12

Questão
What is NOT a focus point of Leadership?
Responda
  • Aligning People
  • Motivating People
  • Controlling and Problem Solving
  • Setting Direction

Questão 13

Questão
What does Emotional Intelligence mean?
Responda
  • Ability to manage person's own emotions and to read other people's
  • Ability of dealing better with negotiation
  • Ability to control other's behavior
  • Ability to motivate yourself

Questão 14

Questão
What is an example of Aspiration (in case if U want to buy a PC) ?
Responda
  • Alternative model of PC you can afford to buy
  • The preferred model of PC you are looking for
  • The highest price you agreed to pay
  • The lowest price you chase

Questão 15

Questão
What does BATNA stand for?
Responda
  • Best Aspiration To Negotiating an Alternative
  • Best Artificial To Negotiating an Agreement
  • Build Agreement To Negotiating an Alternative
  • Best Agreement To Negotiating an Alternative
  • Best Alternative To Negotiating an Agreement

Questão 16

Questão
What is an example of Reservation ( in case when U want to buy a PC) ?
Responda
  • The preferred model of PC you are looking forThe lowest price you chase
  • The preferred model of PC you are looking for
  • Alternative model of PC you can afford to buy
  • The highest price you agreed to pay

Questão 17

Questão
According to TKI we can define the following Accommodating Negotiation styles as:
Responda
  • Win-Lose
  • Win-Win
  • Lose-Lose
  • Lose-Win

Questão 18

Questão
In stress situation "Relator" inclines to:
Responda
  • Attention getting
  • Approval Seeking
  • Controlling
  • Perfectionism

Questão 19

Questão
"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict
Responda
  • Preventive
  • Self-Mediating
  • Professional
  • Managerial

Questão 20

Questão
What is Leadership Pipeline?
Responda
  • The survey structure for measuring the quality of leaders' desicions
  • Transition model for leaders success in organization
  • The method of development of self-confidence
  • Modern Leadership style
  • All of the given

Questão 21

Questão
Conflict comprises of the following stages:
Responda
  • Disfunction, Ignorance, Missing, Tension, Crucial;
  • Dissatisfaction, Avoidance, Ignorance, Tension, Crisis
  • Discomfort, Incident, Misunderstanding, Tension, Crisis;
  • Disfunction, Incident, Misunderstanding, Tension, Critics;
  • Dissatisfaction, Avoidance, Misspelling, Tension, Critics;

Questão 22

Questão
Conflict strategy "Fight" can be described as following
Responda
  • Win-Win
  • Lose-Lose
  • Lose-Win
  • In the middle between two others
  • Win-Lose

Questão 23

Questão
Which of this decision-making styles requires less information and focuses on multiple options?
Responda
  • Flexible
  • Hierarchic
  • Decisive
  • Integrative
  • None of the given

Questão 24

Questão
Which of this desicion-making styles requires more information and focuses on one option?
Responda
  • Flexible
  • Integrative
  • Decisive
  • None of the given
  • Hierarchic

Questão 25

Questão
The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?
Responda
  • Coaching
  • Authoritative
  • Democratic
  • Affiliative
  • Coercive
  • Pacesetting

Questão 26

Questão
What is not a focus point of Management?
Responda
  • Organizing
  • Setting Direction
  • Planning
  • Staffing
  • Budgeting

Questão 27

Questão
How many stages or "passages" in Leadership Pipeline model?
Responda
  • 8
  • 5
  • 7
  • 6
  • 4

Questão 28

Questão
Management is about dealing with
Responda
  • Change
  • Attention getting,
  • Situation analysis,
  • Complexity,
  • Approval provision

Questão 29

Questão
According to TKI we can define the following Competitive Negotiation styles as:
Responda
  • Lose-Win,
  • Win-Lose,
  • Lose-Lose
  • Win-Win

Questão 30

Questão
What kind of influencing factors can be considered as a context in negotiation process?
Responda
  • Strategies, trust, emotions, rules
  • Strategies, priorities, emotions, rules
  • Principals vs. agents, trust, emotions, justice
  • Strategies, trust, emotions, justice
  • Principals vs. agents, priorities, feelings, justice

Questão 31

Questão
What is the Bargaining Power?
Responda
  • Ability to achieve good outcomes
  • Responsibility
  • Hard work
  • Creativity
  • Strong relationships

Questão 32

Questão
Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?
Responda
  • Convert house into rental unit and Preferred or target price seller would like to receive
  • Preferred or target price seller would like to receive and Lowest price seller will accept
  • Preferred or target price seller would like to receive and Convert house into rental unit
  • Take house off the market and Convert house into rental unit
  • Look for another potential buyer and Take house off the market

Questão 33

Questão
What is an example of BATNA if you are buying the PC?
Responda
  • The lowest price you chase,
  • The highest price you agreed to pay,
  • The best model of PC you can buy at your budget
  • The preferred model of PC you are looking for,
  • Alternative model of PC you can afford to buy,

Questão 34

Questão
In stress situation "Socializer" inclines to:
Responda
  • Approval Seeking
  • Attention getting,
  • Controlling,
  • Perfectionism,

Questão 35

Questão
This ego-state is part of our psyche, our personality, which expresses the image of our true self, the potential of the individual, its balance, integrity and vitality, immediate self-expression, the ability to find a way out of any situation, acceptance and openness to the world.
Responda
  • Doctor Strange
  • Adult,
  • Child,
  • Parent,
  • Student,

Questão 36

Questão
In stress situation "Thinker" inclines to:
Responda
  • Attention getting
  • Controlling
  • Approval Seeking
  • Perfectionism

Questão 37

Questão
What kinds of ego-states differentiate the Transactional Analysis?
Responda
  • Adult and Child,
  • Child, Teenager, Adult,
  • Parent and Partner,
  • Partner, Adult and Child,
  • Child, Parent, Adult,

Questão 38

Questão
In Johari window, what is about the 2 window (top right)
Responda
  • Unknown Area, Unknown by others and unknown by self
  • Open Area, Known by others and self,
  • Hidden Area, Unknown by others and known by self,
  • Blind Area, Known by others and unknown by self,

Questão 39

Questão
"Committing to retention" is one the ways to increase:
Responda
  • Social Capital,
  • Relationship Management,
  • Stock rates,
  • Negotiation Skills,
  • Conflict resolution skills

Questão 40

Questão
Which of this desicion-making styles requires more information and focuses on multiple options?
Responda
  • Flexible,
  • Integrative,
  • Decisive,
  • Hierarchic,
  • None of the given

Questão 41

Questão
According to TKI we can define the following Collaborative Negotiation styles as:
Responda
  • Lose-Win,
  • Lose-Lose,
  • Win-Lose,
  • Win-Win,

Questão 42

Questão
In stress situation "Director" inclines to:
Responda
  • Attention getting,
  • Perfectionism,
  • Controlling,
  • Approval Seeking,

Questão 43

Questão
Conflict strategy "Compromise" can be described as following
Responda
  • In the middle between two others
  • Win-Lose,
  • Win-Win,
  • Lose-Lose,
  • Lose-Win,

Questão 44

Questão
Resolving a conflict on the_________ level is: Less expensive Less time consuming and resource intense Generally less emotionally charged More likely to result in a solution that satisfies both sides
Responda
  • Power,
  • Rights,
  • Interests,

Questão 45

Questão
What does OODA loop stand for?
Responda
  • Operate, Orient, Do, Analyze,
  • Observe, Orient, Discard, Attend
  • Observe, Orient, Decide, Act
  • Observe, Operate, Do, Aggregate
  • None of the given

Questão 46

Questão
Given description of the way a person makes the desicion as - Intellectual - Analytical - Focused - Expect others to contribute to decisions - Decisions are final To which desicion-making style can it be related?
Responda
  • Flexible,
  • Integrative
  • Decisive,
  • Hierarchic

Questão 47

Questão
According to TKI we can define the following Avoiding Negotiation styles as:
Responda
  • Lose-Lose,
  • Win-Lose,
  • Lose-Win,
  • Win-Win,

Questão 48

Questão
Given description of the way a person makes the desicion as Social and responsive -Decides quickly -Can change direction of decision To which desicion-making style can it be related
Responda
  • Integrative,
  • Decisive,
  • Hierarchic,
  • Flexible,

Questão 49

Questão
The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?
Responda
  • Authoritative,
  • Coaching
  • Affiliative,
  • Coercive,
  • Pacesetting,
  • Democratic,

Questão 50

Questão
Social Capital equals
Responda
  • The effective relationships with main stakeholders,
  • The relationships that make organizations work effectively,
  • The effective relationships with key shareholders,
  • The beneficial relationships with society in order to escape environment issues,

Questão 51

Questão
Given description as - Creates an inspiring vision of the future; - Motivates and inspires people to engage with that vision; - Manages delivery of the vision; - Coaches and builds a team. To which Leadership style is this more suitable?
Responda
  • Servant Leadership,
  • Visionary Leadership,
  • Transformational leadership,
  • Action centeerd Leadership
  • Blue Ocean Leadership,

Questão 52

Questão
What are negotiation outcomes we have discussed on lectures?
Responda
  • Traditional costs, Satisfaction with outcomes, Effect on the budget, Recurrence of disputes and Procedural justice
  • Transaction costs, Satisfaction with outcomes, Recurrence of disputes and Procedural justice
  • Transparency costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes
  • Transaction costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes and Procedural justice
  • Transaction costs, Satisfaction with income, Effect on the budget, Recurrence of disputes and Procedural justice

Questão 53

Questão
What is not an example of Stakeholder?
Responda
  • Internal Customer,
  • Approving Manager,
  • Third-party supplier
  • Project Manager,
  • External Customer,

Questão 54

Questão
What is Intuitive Decision Making?
Responda
  • Translation of experience into action
  • Use of SWOT tool in decision making
  • Use of Pareto Analysis tool in decision making
  • Use of T-charts tool in decision making

Questão 55

Questão
Professional level of Conflict resolution requires_____ skills
Responda
  • Automatic
  • Formal
  • Informal

Questão 56

Questão
What is Interests in the concept of Interests, Rights and Power?
Responda
  • Pertains to the ability to control other’s behavior.
  • Represent the desires, needs, and fears of the involved parties
  • Deals with standards of fairness.
  • all of the given

Questão 57

Questão
Decision-Making Techniques, please select all that appropriate SMART
Responda
  • True
  • False

Questão 58

Questão
Decision-Making Techniques, please select all that appropriate Cost/Benefit Analysis
Responda
  • True
  • False

Questão 59

Questão
Decision-Making Techniques, please select all that appropriate T-charts
Responda
  • True
  • False

Questão 60

Questão
Decision-Making Techniques, please select all that appropriate Pareto Analysis
Responda
  • True
  • False

Questão 61

Questão
Decision-Making Techniques, please select all that appropriate Pairwise Comparison
Responda
  • True
  • False

Questão 62

Questão
What styles correspond to Group Decision Making?
Responda
  • No decision, Partial decision, Minority rule, Majority rule, Comparison
  • Temporal decision, Self-appointed, Minority rule, Majority rule, Comparison
  • No decision, Partial decision, Minority rule, Majority rule, Consensus
  • Temporal decision, Partial decision, Minority rule, Majority rule, Comparison

Questão 63

Questão
“At this stage the involved parties can often be hostile towards one another. Interactions, when they take place, are very negative”. To which step of conflict escalation does this sentence refer?
Responda
  • Crisis
  • Discomfort
  • Tension
  • Incidents
  • Misunderstandings

Questão 64

Questão
Internal, External, Helpful, Harmful are the factors of the following Decision Making Technique
Responda
  • Pareto Analysis
  • T-charts
  • SWOT
  • Pairwise comparison
  • Cost/Benefit Analysis

Questão 65

Questão
What is Fight-or-Flight?
Responda
  • Style of dealing with stress
  • Communication style
  • A game
  • Personality type
  • Physiological response to perceived threat

Questão 66

Questão
Preventive level of Conflict resolution requires_____ skills
Responda
  • informal
  • automatic
  • formal

Questão 67

Questão
80/20 Rule is used in the following Decision-making Technique
Responda
  • T-charts
  • Cost/Benefit Analysis
  • Pairwise Comparison
  • Pareto Analysis
  • SMART

Questão 68

Questão
What is Power in the concept of Interests, Rights and Power?
Responda
  • Pertains to the ability to control other’s behavior.
  • Represent the desires, needs, and fears of the involved parties.
  • Deals with standards of fairness.
  • all of the given

Questão 69

Questão
What is Rights in the concept of Interests, Rights and Power?
Responda
  • Pertains to the ability to control other’s behavior.
  • Represent the desires, needs, and fears of the involved parties.
  • Deals with standards of fairness.
  • all of the given

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