ch 8 quiz

Descrição

Quiz sobre ch 8 quiz, criado por Faria Islam em 28-10-2014.
Faria Islam
Quiz por Faria Islam, atualizado more than 1 year ago
Faria Islam
Criado por Faria Islam quase 10 anos atrás
12
0

Resumo de Recurso

Questão 1

Questão
Effectiveness of marketing communications to change attitudes is an example of
Responda
  • Persuasion
  • Building credibility
  • Sleeper Effect
  • Hype

Questão 2

Questão
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Responda
  • True
  • False

Questão 3

Questão
Consumers are active goal-directed and draw on mass media to satisfy needs
Responda
  • True
  • False

Questão 4

Questão
Same words by different people can have very different meanings. This is
Responda
  • source bias
  • source effects
  • buzz

Questão 5

Questão
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Responda
  • sleeper effect
  • persuasion
  • credibility

Questão 6

Questão
What is building credibility?
Responda
  • Sources perceived expertise, objectivity, or trustworthiness
  • Effectiveness of marketing communications to change attitudes
  • Source has required knowledge but source's willingness to convey it is compromised

Questão 7

Questão
____ is authentic message generated by customers
Responda
  • Hype
  • Buzz
  • Sleeper Effect

Questão 8

Questão
____ is inauthentic message generated by corporate propoganda
Responda
  • buzz
  • hype
  • sleeper effect

Questão 9

Questão
knowledge bias is when a source's knowledge about a topic is not accurate
Responda
  • True
  • False

Questão 10

Questão
source has required knowledge but source's willingness to convey is compromised is an example of
Responda
  • consumer beliefs
  • knowledge bias
  • reporting bias

Questão 11

Questão
______ is perceived social value of source
Responda
  • source attractiveness
  • halo effect
  • physically attractive
  • visual image

Questão 12

Questão
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Responda
  • halo effect
  • source attractiveness
  • credibility

Questão 13

Questão
what are some examples of non-human endorsers
Responda
  • social status
  • mascots/animals
  • avatar: cyberspace character that can be moved around in a virtual world
  • cartoon characters

Questão 14

Questão
big emotional impact
Responda
  • visual images
  • verbal message

Questão 15

Questão
high-involvement situations
Responda
  • visual images
  • verbal message

Questão 16

Questão
Powerful description/graphics command attention and are strongly embedded in memory is called
Responda
  • comparative advertising
  • conventional ads
  • vividness

Questão 17

Questão
when an advertisement compares two but recognizable brands on specific attributes, this is called
Responda
  • comparative advertising
  • rational appeals
  • emotional appeals

Questão 18

Questão
many companies use an emotional strategy when consumers find no differences among brands
Responda
  • True
  • False

Questão 19

Questão
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Responda
  • True
  • False

Questão 20

Questão
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Responda
  • True
  • False

Questão 21

Questão
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Responda
  • fear appeals
  • sex appeal
  • humorous appeal

Questão 22

Questão
assumes that once consumers receive message they begin to process it is called?
Responda
  • ELM elaboration likelihood model
  • sex appeal
  • fear apeal

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