Questão 1
Questão
Effectiveness of marketing communications to change attitudes is an example of
Responda
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Persuasion
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Building credibility
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Sleeper Effect
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Hype
Questão 2
Questão
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Questão 3
Questão
Consumers are active goal-directed and draw on mass media to satisfy needs
Questão 4
Questão
Same words by different people can have very different meanings. This is
Responda
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source bias
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source effects
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buzz
Questão 5
Questão
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
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sleeper effect
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persuasion
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credibility
Questão 6
Questão
What is building credibility?
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Sources perceived expertise, objectivity, or trustworthiness
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Effectiveness of marketing communications to change attitudes
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Source has required knowledge but source's willingness to convey it is compromised
Questão 7
Questão
____ is authentic message generated by customers
Questão 8
Questão
____ is inauthentic message generated by corporate propoganda
Questão 9
Questão
knowledge bias is when a source's knowledge about a topic is not accurate
Questão 10
Questão
source has required knowledge but source's willingness to convey is compromised is an example of
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consumer beliefs
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knowledge bias
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reporting bias
Questão 11
Questão
______ is perceived social value of source
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source attractiveness
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halo effect
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physically attractive
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visual image
Questão 12
Questão
people who rank high on one dimension are assumed to excel at other dimensions is an example of
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halo effect
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source attractiveness
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credibility
Questão 13
Questão
what are some examples of non-human endorsers
Questão 14
Questão
big emotional impact
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visual images
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verbal message
Questão 15
Questão
high-involvement situations
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visual images
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verbal message
Questão 16
Questão
Powerful description/graphics command attention and are strongly embedded in memory is called
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comparative advertising
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conventional ads
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vividness
Questão 17
Questão
when an advertisement compares two but recognizable brands on specific attributes, this is called
Responda
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comparative advertising
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rational appeals
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emotional appeals
Questão 18
Questão
many companies use an emotional strategy when consumers find no differences among brands
Questão 19
Questão
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Questão 20
Questão
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Questão 21
Questão
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
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fear appeals
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sex appeal
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humorous appeal
Questão 22
Questão
assumes that once consumers receive message they begin to process it is called?