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Multiple choice midterm 2 - Troubleshooting

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Quiz sobre Multiple choice midterm 2 - Troubleshooting, criado por yousweetdreams em 11-12-2014.
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Quiz por yousweetdreams, atualizado more than 1 year ago
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Criado por yousweetdreams quase 10 anos atrás
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Resumo de Recurso

Questão 1

Questão
A colour laser printer must mix the different colours of toner to produce images and pictures. Where in the printer are the different colours of toner mixed together?
Responda
  • The toner drum cavity
  • The sublimation receptacle
  • The primary corona
  • The additive colour palette
  • The transfer belt

Questão 2

Questão
If the data transfers on your parallel SCSI bus has become corrupt, the problem is probably:
Responda
  • SCSI ID is set too low
  • SCSI CMOS battery is low or dead
  • Host adapter isn't gounded in PCI-X slot
  • Termination isn't set
  • SCSI cable is backwards

Questão 3

Questão
If your system memory count at boot seems to be a little lower than expected, it could be because:
Responda
  • There is a memory leak
  • The boot.ini file is configured to limit the amount of memory
  • A continuity module is missing
  • The integrated video adapter is using some of it
  • The memory controller has been disabled

Questão 4

Questão
DVD drives employ region protection codes that you may need to change in order to read a disc from a different region. Which of the following stores the remaining number of region code changes in the firmware of the optical drive?
Responda
  • RPC 0
  • RPC 1
  • RPC 3
  • RPC 2
  • RPC 5

Questão 5

Questão
Under tight tolerance, +11.4 volts would be acceptable on:
Responda
  • A white wire
  • A yellow wire
  • A red wire
  • A blue wire
  • None of the above

Questão 6

Questão
Bond weight of paper is measured by the weight of:
Responda
  • 256 sheets of 16" x 9"
  • 500 sheets of 17" x 22"
  • 500 sheets of 8 1/2" x 14"
  • 1000 sheets of 8 1/2" x 11"
  • 1000 sheets of 10" by 20"

Questão 7

Questão
If you're troubleshooting a laser printer problem, and successfully print off a printer self-test page, which of the following has not been ruled out as the problem?
Responda
  • Fuser assembly failure
  • Incorrect driver
  • Primary corona failure
  • Low toner
  • Laser failure

Questão 8

Questão
How would you configure termination on a SAS (Serial Attached SCSI) hard drive?
Responda
  • Using the host adapter BIOS
  • Using a DIP switch on the drive
  • Using a SAS setup program
  • Using a resistor pack
  • You don't configure termination on a SAS hard drive

Questão 9

Questão
You arrive at work and find that a system that you had shut down at the end of the previous day was now powered up and running. Which of the following could you use to quickly determine exactly when that system was powered on?
Responda
  • Boot Configuration Data Editor
  • Device Manager
  • Event Viewer
  • Task Manager
  • Windows Memory Diagnostic Tool

Questão 10

Questão
When an inkjet printer cleans dried ink from its nozzles, a lot of ink is wasted. Where is this ink collected?
Responda
  • In the piezo canister
  • In the waste ink recycle reservoir
  • In the ozone filter
  • In the spittoon
  • In the transfer syphon assembly

Questão 11

Questão
Which of the following is a health and safety concern for a technician working on a laser printer?
Responda
  • Shock hazard
  • Ozone inhalation
  • Burn hazard
  • Toner inhalation
  • All of these answers

Questão 12

Questão
You're going to be upgrading the memory in a client's system and have found some RAM that appears to suit your needs. It's advertised as: 2x4GB PC3-10666 1.5v CL9 Dual Channel Kit. What does the CL9 indicate?
Responda
  • Cache level
  • CLV limitation
  • Cooling logic
  • Continuity level
  • CAS latency

Questão 13

Questão
If a piece of paper jams in a laser printer, you should try to pull it backward through the printer in the opposite direction it normally travels.
Responda
  • True
  • False

Questão 14

Questão
The lifetime of a sample pool of devices has three phases. The third phase is called:
Responda
  • Constant failure phase
  • Expiration phase
  • Wear-out phase
  • Random death phase
  • Infant mortality phase

Questão 15

Questão
How should you clean up spilled toner?
Responda
  • With hot water
  • With a household vacuum
  • With compressed air
  • With a toner vacuum
  • With an MOV

Questão 16

Questão
When connecting a SATA optical drive, the data cable maximum length is 18 inches.
Responda
  • True
  • False

Questão 17

Questão
Colour laser printers usually have four different toner cartridges. Which of the following is not one of them?
Responda
  • Magenta toner cartridge
  • Blue toner cartridge
  • Cyan toner cartridge
  • Yellow toner cartridge
  • Black toner cartridge

Questão 18

Questão
Which of the following statements is true?
Responda
  • DDR3 memory modules always have tin contacts
  • When mixing speeds of RAM, all of the memory will work at the speed of the slowest module.
  • If a motherboard supports two different types of memory, you can use both at the same time
  • Continuity modules are used with DDR3 memory
  • None of these answers

Questão 19

Questão
During with step in the laser printing process is the paper given a small charge?
Responda
  • Transferring
  • Writing/exposing
  • Charging/conditioning
  • Fusing
  • Cleaning

Questão 20

Questão
If a windows system has the wrong sound card driver installed, it will always have a yellow exclamation mark on it in the device manager.
Responda
  • True
  • False

Questão 21

Questão
Which of the following statements about optical discs is true?
Responda
  • Blu-ray discs can have region codes
  • Optical discs should be cleaned by wiping in a circular pattern
  • Optical drives require an optical cable
  • Optical discs are prone to failure because of ESD damage
  • Burned DVDs have a much longer expected shelf life than stamped DVDs

Questão 22

Questão
Which Windows 7 recovery option would automatically take a number of steps including running a memory test and rolling back unresponsive drivers?
Responda
  • System image recovery
  • System restore
  • System repair
  • System manager
  • None of these answers

Questão 23

Questão
Repeated paper jams in the same part of the printer is a sign of:
Responda
  • Incorrect paper type
  • Failure of the primary grid
  • Failure of the laser
  • Incorrect drivers
  • USB header cable failure

Questão 24

Questão
A double-sided, double-layer DVD disc is known as a:
Responda
  • DVD-5 disc
  • DVD-9 disc
  • DVD-15 disc
  • DVD-18 disc
  • DVD-24 disc

Questão 25

Questão
What part of a printer allows it to print on both sides of a page automatically?
Responda
  • Inverter
  • Imager
  • Infuser
  • Duplexer
  • Degausser

Questão 26

Questão
Performing routine maintenance on systems that you're supporting is important to their reliability and stability. Which of the following maintenance items is generally performed the least frequently?
Responda
  • Running a virus scan on the system
  • Physical cleaning of the inside of the computer
  • Installing Windows updates
  • Running a defragmenting program on a mechanical hard drive
  • Updating the anti-virus program

Questão 27

Questão
Which of the following is currently used in optical drives?
Responda
  • ZCSV
  • ZCRV
  • ZVLC
  • ZCLV
  • ZCRC

Questão 28

Questão
You can usually print a Windows test page without sending data from the computer to the printer.
Responda
  • True
  • False

Questão 29

Questão
Which of the following is a statistic to help determine how many spare devices you should have on hand, but does not accurately specify when one specific device will fail?
Responda
  • UEFI
  • FMBR
  • ASPI
  • MTBF
  • SPTI

Questão 30

Questão
PC3-12800 memory is also known as DDR2-1600
Responda
  • True
  • False

Questão 31

Questão
Which of the following is not a reason why multiple sheets may be pulled into a printer at once causing a paper jam?
Responda
  • The paper is stored in an area that's too humid
  • Using low quality paper
  • Paper is stored in an area that's too dry
  • Worn primary corona

Questão 32

Questão
Which of the following parallel SCSI connectors is a male connector?
Responda
  • Wide SCSI connector on a ribbon cable
  • Wide SCSI connector on a SCSI card
  • Narrow SCSI connector on a ribbon cable
  • Wide SCSI connector on a hard drive
  • None of these answers

Questão 33

Questão
If you're working on a desktop system that isn't booting to the operating system, doesn't show anything on the monitor, and has a beep code of a repeating single long beep, which one of the following is most likely to be the problem?
Responda
  • Incorrect BIOS
  • Missing CPU
  • Dislodged RAM
  • SATA cable backwards
  • Failed SCSI card

Questão 34

Questão
Which voltage was frequently supplied by older ATX power supplies but is not longer found on newer versions?
Responda
  • +3.3 volts
  • -5 volts
  • +12 volts
  • +5 volts
  • -12 volts

Questão 35

Questão
In some PCs you can mix DDR2 and DDR3 modules within a memory channel, but it will default to the speed of the slowest module.
Responda
  • True
  • False

Questão 36

Questão
Many sound cards have colour-coded connectors. What is the green 3.5mm connector for?
Responda
  • Front speakers
  • Rear speakers
  • Microphone
  • Line in
  • Subwoofer

Questão 37

Questão
When a PC is booting, plug and play makes use of information contained in the ESCD. Where is the ESCD stored?
Responda
  • In the northbridge
  • In L1 cache memory
  • In the CMOS
  • In the page file
  • In the memory controller

Questão 38

Questão
A memory module of DDR2 for desktop PCs is a:
Responda
  • SIMM
  • RIMM
  • DIMM
  • CIMM
  • None of these answers

Questão 39

Questão
You're booting a typical fully functional PC that contains an optical drive and a hard drive. The optical drive is configured as the first boot device in the CMOS setup and there's a non-bootable disc in the optical drive. What will happen?
Responda
  • You'll get a "NTLDR missing" error and boot process will halt
  • You'll get a "non-system disk" error and boot process will halt
  • You'll get a "ESCD updating" message and boot process will halt
  • You'll get a "missing command interpreter" error and boot process will halt
  • None of these answers

Questão 40

Questão
The square four pin power connector that provides power to the processor on modern desktop PCs is called a P4 connector.
Responda
  • True
  • False

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