Salesforce Administrator Practice Test

Descrição

Collection of all practice test questions I could find
Kari Lynn Zimmer
Quiz por Kari Lynn Zimmer, atualizado more than 1 year ago
Kari Lynn Zimmer
Criado por Kari Lynn Zimmer mais de 9 anos atrás
395
6

Resumo de Recurso

Questão 1

Questão
All users who run a report at the same time will see the same information?
Responda
  • True
  • False

Questão 2

Questão
How many questions can be put into a single dashboard?
Responda
  • 15
  • 30
  • 25
  • 10
  • 20

Questão 3

Questão
Exporting data from a report with the "Export Data" button will retain the report formatting.
Responda
  • True
  • False

Questão 4

Questão
You want the data from a report that you are viewing to be saved in a .CSV file. What button would you press to accomplish this?
Responda
  • Save As
  • Convert Data
  • Export Details
  • Printable View

Questão 5

Questão
A dashboard on your Home page will refresh when you login to Salesforce.
Responda
  • True
  • False

Questão 6

Questão
Who can modify access to report folders? (Select all that apply.)
Responda
  • Users with "Development Mode" selected
  • Users with "Modify All Data" permission
  • Users with "Manage Public Reports" permission
  • Marketing Users
  • System Administrators

Questão 7

Questão
Roll Up Summary fields allow you to perform which operations?
Responda
  • Max
  • Sum
  • Min
  • Mode
  • Count
  • Average

Questão 8

Questão
If you would like a report to be emailed to a user, the report must be in a public folder
Responda
  • True
  • False

Questão 9

Questão
An Administrator can perform which of the following reporting tasks? (Select all that apply.)
Responda
  • Schedule a report to be run a week from today
  • Schedule a report to run on Fridays for the next four weeks
  • Schedule a report to be run based on the time zone of the report recipient
  • Schedule a report to be emailed to users in different time zones

Questão 10

Questão
What are the available dashboard component types?
Responda
  • Table
  • Scatter
  • Metric
  • Chart
  • Gauge
  • Bubble

Questão 11

Questão
What types of charts can a Chart dashboard component display? (Select all that apply.)
Responda
  • Bubble
  • Scatter
  • Control
  • Area
  • Line
  • Vertical Column
  • Horizontal Bar

Questão 12

Questão
A sales person wants to create a dashboard to see how his sales numbers are compared to his peers. What permissions does the sales person need to accomplish this?
Responda
  • Customize Application
  • Manage custom report types
  • Modify all data
  • View all data
  • Manage dashboards

Questão 13

Questão
A visualforce page may be used to customize the look of an article type?
Responda
  • True
  • False

Questão 14

Questão
A category group can have how many levels of categories?
Responda
  • 3 levels
  • 10 levels
  • 2 levels
  • 5 levels

Questão 15

Questão
Solution profile permissions affect access to knowledge articles.
Responda
  • True
  • False

Questão 16

Questão
If an article does not receive a new vote in 15 days, the rating moves in which direction?
Responda
  • Towards 5 stars
  • Towards 3 stars
  • Towards 2 star

Questão 17

Questão
Which is true about article types?
Responda
  • Article types may only be assigned to one channel
  • Article types may include attachments
  • Article types are usually short HTML documents
  • Two article types must be created to enable knowledge
  • Article types should enable actionable content

Questão 18

Questão
The org wide default is set to Use. All sales reps will be using price lists on their Opportunities. However, Domestic sales reps should not access International Price Lists. What is the first step you would do?
Responda
  • Create different record types for domestic and international opportunities
  • Create sharing rules for domestic and international price lists to share with their respective groups
  • Create different record types for domestic and international price lists
  • Change the org wide default to no access. Then, manually share the appropriate price books with the appropriate users

Questão 19

Questão
What steps must be done before setting a list price for a product?
Responda
  • Define a product's standard price
  • Create a product

Questão 20

Questão
Your company sells subscriptions to socks. The customer pays one time for the year, and they receive a new pair of socks each month. what type of product schedule would you create for this?
Responda
  • Shipment, quantity, and revenue schedues
  • No schedules are required
  • Revenue schedule
  • Shipment schedule
  • Quantity schedule

Questão 21

Questão
What is the third step in managing products and price books?
Responda
  • Create product
  • Set list price
  • Create custom price book
  • Define standard price

Questão 22

Questão
When should you use "No Access" as the org wide default on price books?
Responda
  • When you only want selected users to access specific price books
  • When you do not want customer portal users to access price books
  • When you want sales groups to share price books

Questão 23

Questão
Which statement about custom summary formulas in reports is true? (There are two correct answers.)
Responda
  • Custom summary formulas can reference another custom summary formula
  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can be used in a report built from a custom report type
  • Custom summary formulas can reference a field within a report

Questão 24

Questão
Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?
Responda
  • Create a lookup field from the manufacturer object to the model object
  • Create the manufacturer field as a dependent picklist and the model as a controlling picklist
  • Create the manufacturer field as a controlling picklist and the model as a dependent picklist
  • Create a multi-select picklist field that includes both manufacturers and models

Questão 25

Questão
Sales representatives at Universal Containers need assistnace from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this?
Responda
  • Enable sales teams and allow users to add the product manager
  • Use similar opportunities to show opportunities related to the product manager
  • Enable account teams and allow users to add the product manager
  • Notify the product manager using opportunity update reminders

Questão 26

Questão
What should a system administrator use to disable access to a custom application for a group of users?
Responda
  • Page layouts
  • Profiles
  • Web tabs
  • Sharing rules

Questão 27

Questão
What should a system administrator consider before importing a set of records into Salesforce? (there are two correct answers)
Responda
  • Currency field values will default to the personal currency of the record owner
  • The import file should include a record owner for each record
  • Data should be de-duplicated in the import file prior to import
  • Validation rules are not triggered when importing data using the import wizard

Questão 28

Questão
What permission do you need to create custom objects?
Responda
  • Modify all data
  • Create and customize objects
  • Modify all
  • Customize application
  • Edit fields

Questão 29

Questão
How many standard and custom fields can be tracked on each object?
Responda
  • 20
  • 15
  • 50
  • 10
  • 30

Questão 30

Questão
If two custom objects have a parent-child lookup relationship, the child object is automatically deleted when the parent object is deleted.
Responda
  • True
  • False

Questão 31

Questão
The value of rollup summary field is updated when the record containing the RSF is viewed.
Responda
  • True
  • False

Questão 32

Questão
What account permissions are required for a user to convert a lead into an account?
Responda
  • Read
  • Delete
  • Create
  • Edit
  • Modify All
  • View All

Questão 33

Questão
Permission sets can control access to which of the following settings? (There are two correct answers)
Responda
  • Record types
  • Visualforce page access
  • Desktop client access
  • Field permissions
  • Assigned apps

Questão 34

Questão
What standard profile can import leads?
Responda
  • Marketing user
  • Standard user
  • Solution manager
  • Contract manager
  • Sales user

Questão 35

Questão
Where would a Salesforce administrator enable the "Enhanced Profile List Views" functionality?
Responda
  • Setup --> Customize --> User Interface
  • Setup --> Security Controls --> User Settings
  • Setup --> Manage Users --> Profiles
  • Setup --> Security Controls --> Profile Settings

Questão 36

Questão
User records can be deleted from Salesforce
Responda
  • True
  • False

Questão 37

Questão
Standard profiles can be modified to meet various business requirements
Responda
  • True
  • False

Questão 38

Questão
Which step should an administrator do before performing the mass transfer approval process?
Responda
  • Ensure the new user has the required permissions
  • Deactivate the approval process rule
  • Add the approval history related list to the new user's page layout
  • Clear pending approval requests from the user's queue
  • Unlock pending approval requests

Questão 39

Questão
Identify the workflow actions (there are two correct answers)
Responda
  • Create a task
  • Delete a record
  • Update a field
  • Create an inbound message
  • Create a mobile alert

Questão 40

Questão
Who can approve or reject requests?
Responda
  • A user or queue that the approval request submitter chooses
  • Any combination of users and related users (users listed in a standard or custom field on the submitted record) specified by the administrator
  • A user listed in the manager standard field on the submitter's user detail page
  • A queue specified by the administrator
  • A user listed in a custom hierarchy field on the submitter's user detail page

Questão 41

Questão
When can time triggers be added to a workflow rule? (there are 3 correct answers)
Responda
  • When the rule does not assign a task to empty profiles, roles, or groups
  • When the rule does not have pending actions in the workflow queue
  • When the rule does not reference a date in the past
  • When the rule criteria is not set to every time a record is created or edited
  • When the rule is inactive

Questão 42

Questão
When a workflow task is assigned to a role containing more than one person, who is assigned the task?
Responda
  • The owner of the record that triggered the task
  • The person who triggered the rule

Questão 43

Questão
What are the two main parts of a workflow?
Responda
  • Tasks and Actions
  • Actions and Time Triggers
  • Rules and Actions
  • Time Triggers and Rules
  • Email Alerts and Field Updates

Questão 44

Questão
When are workflow rules evaluated?
Responda
  • After a record is deleted
  • When a record is cloned
  • Before a record is created
  • When a record is created or updated

Questão 45

Questão
An approver's delegate has the authority to approve a request.
Responda
  • True
  • False

Questão 46

Questão
When workflow tasks are assigned to an empty role, where are those tasks reassigned?
Responda
  • The person who triggered the rule
  • The owner of the record that triggered the task

Questão 47

Questão
Salesforce limits the number of times triggers can execute per hour. What is the limit for Enterprise Edition
Responda
  • 250
  • 500
  • 1000
  • 50
  • 5000

Questão 48

Questão
Email alerts cannot be created for workflow rules on activities
Responda
  • True
  • False

Questão 49

Questão
When are workflow rules processed?
Responda
  • After system validation rules
  • After escalation rules
  • After database commit
  • After parent rollup summary formula value updated (if present)
  • After assignment rules
  • After auto-response rules

Questão 50

Questão
An email approval request cannot be forwarded and answered from another email account
Responda
  • True
  • False

Questão 51

Questão
Which of the following are places folders are used?
Responda
  • Opportunities
  • Reports
  • Dashboards
  • Contacts
  • Email Templates
  • Accounts

Questão 52

Questão
A user can only report on information they have "read" access to.
Responda
  • True
  • False

Questão 53

Questão
What type of relationship do solutions have to cases?
Responda
  • Lookup
  • One to many
  • Master-detail
  • Many to Many

Questão 54

Questão
What is the maximum number of external id fields allowed on a single object?
Responda
  • 1
  • 4
  • 5
  • 3
  • 2

Questão 55

Questão
Which of the following are standard Salesforce.com objects?
Responda
  • Accounts
  • Support
  • Contacts
  • Marketing
  • Leads
  • Reports
  • Dashboard
  • Service Addresses

Questão 56

Questão
Unmanaged packages from the AppExchange cannot be upgraded by the publisher.
Responda
  • True
  • False

Questão 57

Questão
The profile of the record owner is what determines access to that record for the rest of the organization via sharing settings,
Responda
  • True
  • False

Questão 58

Questão
Validation rules are created per object.
Responda
  • True
  • False

Questão 59

Questão
Data validations are enforced whenever a record is saved, including data loader, mass transfer records, and importing records.
Responda
  • True
  • False

Questão 60

Questão
Which types of rollup summaries exist?
Responda
  • Min
  • Count
  • Difference
  • Average
  • Sum
  • Max

Questão 61

Questão
You can change general user permissions on a standard profile.
Responda
  • True
  • False

Questão 62

Questão
How many steps will be created when using the jump start wizard?
Responda
  • 5
  • 2
  • 1

Questão 63

Questão
What types of relationships exist between objects?
Responda
  • Many to many
  • Outer joins
  • One to one
  • Inner joins
  • Self relationship
  • Master detail
  • Lookup

Questão 64

Questão
Which report types provide totals for each section of sorted data (rows)?
Responda
  • Matrix
  • Tabular
  • Summary

Questão 65

Questão
A standard user will never have permission to view the administrator's dashboard.
Responda
  • True
  • False

Questão 66

Questão
Grant access using hierarchies cannot be disabled for standard objects.
Responda
  • True
  • False

Questão 67

Questão
What is automatically created when a lead is converted?
Responda
  • An account, an opportunity, and a quote
  • An account, a contact, an opportunity, and a quote
  • An account, a contact, and an opportunity
  • An account and a contact
  • Only an account
  • An account and an opportunity

Questão 68

Questão
How many days will the recycle bin hold records before they are automatically deleted permanently?
Responda
  • 30
  • 60
  • 90
  • No limit

Questão 69

Questão
How many standard profiles exist?
Responda
  • 8
  • 6
  • 2
  • 4

Questão 70

Questão
What is the maximum number of non-Salesforce users the case escalation functionality can send emails to?
Responda
  • 20
  • 1
  • 2
  • No limit
  • 5
  • 10

Questão 71

Questão
If you have 3 lead assignment rules set up, and none of the rules are met, who is the lead assigned to?
Responda
  • The "assign to" user associated with the last assignment rule
  • The lead is not assigned
  • The "assign to" user associated with the first assignment rule
  • The default lead owner

Questão 72

Questão
What content is available via the self-service portal?
Responda
  • Cases can be viewed
  • Accounts can be browsed
  • Solutions can be browsed
  • Events can be created
  • Opportunities can be created
  • Cases can be logged
  • Activities can be shown
  • Emails can be sent

Questão 73

Questão
The detail object of a master-detail relationship cannot also be a master object of another relationship
Responda
  • True
  • False

Questão 74

Questão
What is the maximum number of master-detail relationships a detail record can have?
Responda
  • 2
  • 5
  • 10
  • No limit
  • 1
  • 3

Questão 75

Questão
What are the three approval process completion types?
Responda
  • Submitted
  • Cancel
  • Escalate
  • Approval
  • Recall
  • Rejection
  • Pending

Questão 76

Questão
Which of the following are company wide settings?
Responda
  • Object level security
  • Enable collapsible sections
  • Field level security
  • Show quick create
  • Tab visibility
  • Enable inline editing

Questão 77

Questão
Sharing rules per object can grant access beyond the default sharing sections
Responda
  • True
  • False

Questão 78

Questão
"Run reports" permission is required prior to running a standard report
Responda
  • True
  • False

Questão 79

Questão
Once you have changed to a custom fiscal year you cannot revert back to the standard fiscal year setting
Responda
  • True
  • False

Questão 80

Questão
Which of the following objects may have sharing rules
Responda
  • Forecasts
  • Products
  • Campaigns
  • Solutions
  • Dashboard
  • Custom Objects
  • Opportunities

Questão 81

Questão
Which of the following are workflow actions
Responda
  • Update field
  • Send outbound message
  • Create task
  • Create a record
  • Send email
  • Send text message
  • Launch web page

Questão 82

Questão
The Client Management feature is free, but is enabled by request only
Responda
  • True
  • False

Questão 83

Questão
Multiple currencies can only be enabled by a request to Salesforce support.
Responda
  • True
  • False

Questão 84

Questão
Which of the following are dashboard component types?
Responda
  • Metric
  • Gauge
  • Custom S-control
  • Page block
  • Chart
  • Table
  • Graph
  • Apex

Questão 85

Questão
When using the territory management feature, multiple forecasts can be created per user per territory.
Responda
  • True
  • False

Questão 86

Questão
Tasks and events use a single date entry.
Responda
  • True
  • False

Questão 87

Questão
Which report types support graphs?
Responda
  • Tabular
  • Summary
  • Matrix

Questão 88

Questão
What determines which object types are selectable by the user in the Salesforce console?
Responda
  • Page layout
  • Mini page layout
  • Detail display

Questão 89

Questão
Field history tracking cannot be enabled for custom objects.
Responda
  • True
  • False

Questão 90

Questão
Which of the following are controlled by the user's profile?
Responda
  • Fiscal year
  • Tabs shown
  • IP restrictions
  • Login hours
  • Administrative and general user permissions
  • Default time zone

Questão 91

Questão
In which scenarios will the sharing button appear?
Responda
  • When the sharing model for the object is read/write
  • When the sharing model for the object is private
  • When the sharing model for the object is read only

Questão 92

Questão
When advanced currency management is enabled Salesforce automatically updates exchange rates on a daily basis.
Responda
  • True
  • False

Questão 93

Questão
Which of the following are custom field types?
Responda
  • Auto number
  • Date
  • Hyperlink
  • Float
  • Boolean
  • Lookup
  • Date/time

Questão 94

Questão
Profile settings do not override the organization's sharing model
Responda
  • True
  • False

Questão 95

Questão
Which of the following are related lists directly associated with the user record?
Responda
  • Queue membership
  • Cases
  • Opportunities
  • Personal groups
  • Managers in role hierarchy
  • Contacts
  • Leads

Questão 96

Questão
Which statement below is true regarding field dependencies?
Responda
  • You can have many dependent fields, but only one controlling field
  • You can only have one dependent field and one controlling field
  • You can only have one dependent field but many controlling fields
  • You can have many dependent fields and many controlling fields

Questão 97

Questão
By default, search results are limited to records owned by the logged in user
Responda
  • True
  • False

Questão 98

Questão
Time-based workflow actions are immediately removed if the record is modified and no longer meets the criteria.
Responda
  • True
  • False

Questão 99

Questão
For each and every record there is one and only one record owner
Responda
  • True
  • False

Questão 100

Questão
What is the maximum number of records supported by the web-based data import wizard?
Responda
  • 10,000
  • 100,000
  • no limit
  • 1,000
  • 50,000
  • 1,000,000

Questão 101

Questão
Which of the following is NOT a result of creating a custom object tab?
Responda
  • Enable search results for the custom object
  • Object reports are added to the dashboards
  • Set the color scheme for the page layout of the icon
  • Set the icon that represents the object
  • Enable the object as an option in the "Create New..." menu

Questão 102

Questão
Which of the following are ways to login through the Salesforce API
Responda
  • Web browser
  • Connect for lotus notes
  • Data loader
  • Outlook

Questão 103

Questão
When creating a custom report type, if account is your primary object then you can link to contacts and opportunities
Responda
  • True
  • False

Questão 104

Questão
Which of the following statements are true regarding custom objects and fields?
Responda
  • Custom fields always have "__c" appended to the API name
  • Custom relationships always have "__r" appended to the API name
  • custom fields always have "__f" appended to the API name
  • Custom objects always have "__c" appended to the API name
  • Custom relationships always have "__c" appended to the API name
  • Custom objects always have "__o" appended to the API name

Questão 105

Questão
Updating the currency locale will automatically update opportunities, forecasts, and any custom currency fields
Responda
  • True
  • False

Questão 106

Questão
Time-based workflow actions can not be used when the workflow rule criteria is set to "every time a record is created or edited"
Responda
  • True
  • False

Questão 107

Questão
On the reports tab, when you click "Find reports" only custom reports are listed
Responda
  • True
  • False

Questão 108

Questão
A formula field can pull data from any field on a record that is linked via a lookup relationship
Responda
  • True
  • False

Questão 109

Questão
Which of the following are standard Salesforce.com applications?
Responda
  • Salesforce Automation
  • Documents
  • Ideas
  • Opportunities
  • Marketing
  • Campaigns
  • Content

Questão 110

Questão
What is the maximum number of campaign hierarchies allowed?
Responda
  • 5
  • no limit
  • 2
  • 20
  • 10
  • 50

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