Businees Correspondence :)

Descrição

This is a game where you can play and learn at the same time. Try to choose the best answer about business correspondence. Good luck!
Yully Ramos
Quiz por Yully Ramos, atualizado more than 1 year ago
Yully Ramos
Criado por Yully Ramos mais de 9 anos atrás
13
0

Resumo de Recurso

Questão 1

Questão
What is correspondence ?
Responda
  • It is the communication or exchange of information in a written format for the process of business activities.
  • It is the communication through exchange of letters

Questão 2

Questão
what is business correspondence?
Responda
  • It is a written communication between two friends
  • It is the communication or exchange of information in a written format for the process of business activities

Questão 3

Questão
what is the last method of business communication?
Responda
  • An E-mail
  • A Letter

Questão 4

Questão
What is a letter?
Responda
  • A letter is a written message from one party to another containing information.
  • A letter is a paper where you can write your feelings and thoughts.

Questão 5

Questão
What is the best way to write a letter?
Responda
  • To be courteous, clear, complete, concise and correct.
  • To be polite, use humour and slangs.

Questão 6

Questão
What is the purpose of writing for business?
Responda
  • Informe, write an information and greet someone.
  • Informe, call to action and persuade.

Questão 7

Questão
What are the parts of a business letter?
Responda
  • The heading, date, the greeting, the body, and enclosures.
  • The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.

Questão 8

Questão
Choose a complimentary close
Responda
  • Sincerely, yours truly, sincerely yours.
  • Dear Mr./Ms. Smith, Dear Sir or Madam:

Questão 9

Questão
what are the different types of letters for business activities?
Responda
  • Quotation, order, acknowledgement, refusal, complaint and adjustment.
  • Quotation, order, acknowledgement and friendship letters.

Questão 10

Questão
When we write a quotation letter, ¿What do we need to know?
Responda
  • The price of articles or services
  • The price for sending correspondence

Questão 11

Questão
What is order letter?
Responda
  • This letter helps in culminating something that is initiated by someone.
  • An Order Letter is the one that is written by the person/company placing the request of purchase from another company.

Questão 12

Questão
Which is the letter that respond to an order letter?
Responda
  • Quotation letter
  • Acknowledgment letter

Questão 13

Questão
How should we write a refusal letter?
Responda
  • By using courtesy.
  • With a blunt answer.

Questão 14

Questão
In a complaint letter, we have to....?
Responda
  • Tell exactly what is wrong.
  • Tell exactly what is good.

Questão 15

Questão
An adjusment letter usually answer ..... ?
Responda
  • A complaint letter.
  • An order letter.

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