Service quality

Descrição

serviece
cheungmei_
Quiz por cheungmei_, atualizado more than 1 year ago
cheungmei_
Criado por cheungmei_ aproximadamente 9 anos atrás
16
0

Resumo de Recurso

Questão 1

Questão
What is NOT one of the 3 dimensions of service quality measurement?
Responda
  • service satisfaction
  • service product
  • service delivery
  • service environment

Questão 2

Questão
who are you
Responda
  • lorina
  • scott
  • mel
  • doris

Questão 3

Questão
only matter in luxury hotels
Responda
  • True
  • False

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