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BIS

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BIS
Laura C
Quiz por Laura C, atualizado more than 1 year ago
Laura C
Criado por Laura C aproximadamente 9 anos atrás
31
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Resumo de Recurso

Questão 1

Questão
What is the buying and selling of goods and services over the internet?
Responda
  • E-business
  • E-commerce

Questão 2

Questão
What are four primary drivers of supply chain management?
Responda
  • Facilities
  • Invisibility
  • Transportation
  • Business Intelligence
  • Inventory
  • Information

Questão 3

Questão
What are the 3 primary components an organisation should consider when determining its facilities strategy?
Responda
  • Capacity
  • Transport
  • Location
  • Route
  • Cost
  • Operational design

Questão 4

Questão
Safety inventory is:
Responda
  • Extra inventory held in the event that demand exceeds supply
  • Average amount of inventory held

Questão 5

Questão
How many Core ERP Components are there?
Responda
  • 2
  • 3
  • 4

Questão 6

Questão
How many Extended ERP Components are there?
Responda
  • 2
  • 3
  • 4

Questão 7

Questão
Programs:
Responda
  • A set of instructions for computers
  • A set of instructions for people

Questão 8

Questão
Sensitivity Analysis:
Responda
  • Find out how many tables would need to be served to increase profit by 10%
  • Checks if changing the number of items on the menu would have a big effect

Questão 9

Questão
Goal Seeking:
Responda
  • Find out how many tables would need to be served to increase profits by 10%
  • Investigates what if restaurants opened seven instead of six days a week

Questão 10

Questão
What-If Analysis:
Responda
  • Investigates what if restaurants opened seven instead of six days a week
  • Checks if changing the number of items on the menu would have a big effect

Questão 11

Questão
Operational CRM:
Responda
  • day-to-day front office operations
  • back operations, does not deal directly with customers

Questão 12

Questão
Analytical CRM:
Responda
  • back operations, does not deal directly with customers
  • day-to-day front office operations

Questão 13

Questão
Two of the most important aspects of supply chain management are:
Responda
  • procurement
  • visibility
  • ERP
  • logistics

Questão 14

Questão
Acronym for the 5 characteristics of high quality information:
Responda
  • TUPAC
  • TUACC

Questão 15

Questão
A competitive advantage is
Responda
  • a product or service that an organisation's customer's place a greater value on than similar offerings from competitor's.
  • a product or service an organisation's customer's place less value on

Questão 16

Questão
DSS:
Responda
  • is a type of Operations Support System and stands for Decision Support System
  • is a type of Management Support System and stands for Decision Support System

Questão 17

Questão
Data is
Responda
  • context independent
  • context dependent

Questão 18

Questão
How many e-business models are there?
Responda
  • 4
  • 5

Questão 19

Questão
Metadata:
Responda
  • provides details about data
  • provides data

Questão 20

Questão
Cluster Analysis, Association Detection, and Statistical Analysis are all forms of data-mining
Responda
  • True
  • False

Questão 21

Questão
SRM, PRM, and ERM are the 3 current CRM trends
Responda
  • True
  • False

Questão 22

Questão
ERP stands for Enterprise Recency Planning
Responda
  • True
  • False

Questão 23

Questão
Knowledge workers are:
Responda
  • Individuals valued for their ability to interpret and analyse information
  • Individuals valued for their ability

Questão 24

Questão
Knowledge workers use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.
Responda
  • True
  • False

Questão 25

Questão
Define information system (IS)
Responda
  • An information system (IS) can be any organized combination of people, hardware, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.

Questão 26

Questão
Potential harms of IT are:
Responda
  • accurate information
  • privacy
  • inaccurate information
  • infringements on privacy
  • collusion

Questão 27

Questão
What is an open system?
Responda
  • a system that has the ability to change itself or its environment to survive
  • Apple
  • a system that interacts with other systems in its environment

Questão 28

Questão
End users are:
Responda
  • people who develop and operate information systems
  • people who use an information system or the information it produces

Questão 29

Questão
IS specialists are :
Responda
  • people who develop and operate information systems
  • people who use an information system or the information it produces

Questão 30

Questão
Set of operating instructions for computers:
Responda
  • procedures
  • programs

Questão 31

Questão
sets of information processing instructions that people need:
Responda
  • programs
  • procedures

Questão 32

Questão
Data:
Responda
  • context dependent
  • context independent
  • raw facts or observations
  • objective measurements
  • a list of numbers by itself

Questão 33

Questão
A strategy:
Responda
  • is an overall plan that achieves a specific set of goals or objectives
  • this is not the right answer but I didn't know what to type here

Questão 34

Questão
First-mover advantage:
Responda
  • Apple iPod
  • occurs when a company can significantly decrease its market share by being first with a new competitive advantage
  • occurs when a company can significantly increase its market share by being first with a new competitive advantage
  • occurs when a company can significantly increase its market share by being second with a new competitive advantage

Questão 35

Questão
Managers use 3 common tools to analyse competitive intelligence and develop competitive advantages including:
Responda
  • Porter's Five Forces Model
  • Porter's Two Generic Strategies
  • Porter's Three Generic Strategies
  • Value Chain Analysis
  • Value Analysis

Questão 36

Questão
Switching costs:
Responda
  • costs that make customers reluctant to switch to another product or service
  • only include financial values
  • include financial as well as intangible values
  • changing doctors
  • only include intangible values

Questão 37

Questão
2 ways of reducing buyer power are:
Responda
  • switching costs, loyalty programs
  • switching costs

Questão 38

Questão
What are 2 ways a company reduce the threat of substitute products?
Responda
  • offering no additional value
  • offering additional value through wider distribution
  • offering no add-on services making the substitute product less of a threat
  • offering a low quality product
  • offer various add-on services making the substitute product less of a threat

Questão 39

Questão
Product differentiation can be used to reduce rivalry among existing competitors
Responda
  • True
  • False

Questão 40

Questão
The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a cost advantage or product differentiation
Responda
  • True
  • False

Questão 41

Questão
What is the acronym you created for the Information Systems Description Framework?
Responda
  • GEEII
  • GIIEEv
  • GEEvIIv
  • GEEEI
  • GEvEIvI

Questão 42

Questão
Cube:
Responda
  • common term for the representation of information
  • common term for the representation of multidimensional information

Questão 43

Questão
The two primary components of a CRM strategy are (i) Operational CRM, and (ii) Analytical CRM.
Responda
  • Operation CRM: processing for day-to-day front office operations or systems that deal directly with the customers. Analytical CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.
  • Analytical CRM: processing for day-to-day front office operations or systems that deal directly with the customers. Operational CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

Questão 44

Questão
The primary difference between operational CRM and analytical CRM is the degree of direct interaction between the organisation and its customers.
Responda
  • True
  • False

Questão 45

Questão
Cache memory that is built directly into the CPU's circuit is called
Responda
  • secondary cache
  • primary cache

Questão 46

Questão
Cache memory contained on an external circuit is called
Responda
  • secondary cache
  • primary cache

Questão 47

Questão
Random Access Memory (RAM) is
Responda
  • volatile
  • nonvolatile

Questão 48

Questão
Read-Only Memory (ROM) is
Responda
  • nonvolatile
  • volatile

Questão 49

Questão
Primary forces driving the explosive growth of CRM are:
Responda
  • Decreases revenues
  • Automation/productivity/efficiency
  • Less productivity
  • Competitive advantage
  • Accessibility
  • No advantages
  • Increases revenues
  • No customer demand
  • Customer demands/requirements
  • No accessibility

Questão 50

Questão
Core ERP components are:
Responda
  • BI
  • Accounting and Finance
  • CRM
  • EBusiness
  • Production and Materials Management
  • Human Resources
  • SCM

Questão 51

Questão
Extended ERP components
Responda
  • SCM
  • BI
  • Accounting and Finance
  • CRM
  • HR
  • Ebusiness

Questão 52

Questão
A ________ is a standard that specifies the format of data as well as the rules to be following during transmission.
Responda
  • router
  • protocol

Questão 53

Questão
TCP/IP stands for:
Responda
  • telecommunication protocol/Internet protocol
  • transmission control protocol/internet protocol

Questão 54

Questão
The most popular network _________ used are Ethernet and __________
Responda
  • protocols, TCP/IP
  • routers, extranet

Questão 55

Questão
An IP address is a unique ________ number that identifies the location of a computer on a network
Responda
  • 64-bit
  • 12-bit
  • 32-bit
  • 44-bit

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