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INFO 360 tests 1-3

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Quiz sobre INFO 360 tests 1-3 , criado por stevensae em 10-12-2015.
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Quiz por stevensae, atualizado more than 1 year ago
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Criado por stevensae quase 9 anos atrás
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Resumo de Recurso

Questão 1

Questão
The three activities in an information system that produce the information organizations use to control operations are:
Responda
  • Information retrieval, research, and analysis.
  • Input, output, and feedback.
  • Input, processing, and output.
  • Data analysis, processing, and feedback.

Questão 2

Questão
Output:
Responda
  • Is feedback that has been processed to create meaningful information.
  • Is information that is returned to appropriate members of the organization to help them evaluate the input stage.
  • Transfers raw data to the people who will use it or to the activities for which it will be used.
  • Transfers processed information to the people who will use it or to the activities for which it will be used.

Questão 3

Questão
Converting raw data into a more meaningful form is called:
Responda
  • Capturing
  • Processing
  • Organizing
  • Feeback

Questão 4

Questão
A hierarchy:
Responda
  • Results in a clear-cut division of labor.
  • Is composed primarily of experts trained for different functions.
  • Is a pyramid structure of rising authority and responsibility.
  • Is used primarily in large organizations to define job roles.

Questão 5

Questão
The field that deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm, is called:
Responda
  • Information systems literacy.
  • Information systems architecture.
  • Management information systems.
  • Information technology infrastructure.

Questão 6

Questão
All of the following can be considered managerial responsibilities except:
Responda
  • Making action plans to solve organizational problems.
  • Creating new products and services.
  • Designing new information systems
  • Allocating human resources to coordinate the work to be done

Questão 7

Questão
Data management technology consists of:
Responda
  • The physical hardware and media used by an organization for storing data.
  • The detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.
  • The software governing the organization of data on physical storage media.
  • The hardware and software used to transfer data.

Questão 8

Questão
Promoting the organization's products or services is a responsibility of the ________ function.
Responda
  • Finance and accounting
  • Human resources
  • Manufacturing and production
  • Sales and marketing

Questão 9

Questão
Checking for product quality is an activity associated with the ______ function.
Responda
  • Finance and accounting
  • Human resources
  • Manufacturing and production
  • Sales and marketing

Questão 10

Questão
That assist with paperwork at all levels of the firm are called:
Responda
  • Data workers.
  • Knowledge workers.
  • Operational management.
  • Service workers.

Questão 11

Questão
The three principal levels of hierarchies within a business organization are:
Responda
  • Management, knowledge workers, and service workers.
  • Senior management, middle management, and operational management.
  • Management, data workers, and operational management.
  • Senior management, operational management, and workers.

Questão 12

Questão
Engineers and architects are examples of:
Responda
  • Senior management.
  • Production workers.
  • Knowledge workers.
  • Middle management.

Questão 13

Questão
Which type of system would you use to change a production schedule if a key supplier was late in delivering goods?
Responda
  • ESS
  • TPS
  • MIS
  • DSS

Questão 14

Questão
________ is the ability to offer individually tailored products or services using the same production resources as bulk production.
Responda
  • Mass customization
  • Size customization
  • Personalization
  • Demand customization

Questão 15

Questão
A substitute product of most concern for a cable TV distributor is:
Responda
  • Satellite TV.
  • Broadcast TV.
  • Satellite radio.
  • The Internet.

Questão 16

Questão
When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits, it is often referred to as creating:
Responda
  • Value webs.
  • Value chains.
  • Synergies.
  • Core competencies.

Questão 17

Questão
The iPad can be seen as a disruptive technology for the ___________ industry.
Responda
  • Publishing
  • Music
  • Software
  • Travel

Questão 18

Questão
A ___________ is an activity at which a firm excels as a world-class leader.
Responda
  • Best practice
  • Competitive advantage
  • Primary activity
  • Core competency

Questão 19

Questão
Which of the following can force a business and its competitors to compete on price alone?
Responda
  • High product differentiation
  • Poor process efficiency
  • Demand control
  • Transparent marketplace

Questão 20

Questão
In the information age, the obligations that individuals and organizations have regarding the preservation of existing values and institutions fall within the moral dimension of:
Responda
  • Family and home.
  • Property rights and obligations
  • System quality.
  • Quality of life.

Questão 21

Questão
Accepting the potential costs, duties, and obligations for the decisions you make is referred to as:
Responda
  • Responsibility
  • Accountability
  • Liability
  • Due process

Questão 22

Questão
The practice in law-governed societies in which laws are known and understood, and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly is called:
Responda
  • Liability
  • Due process
  • The courts of appeal
  • Accountability

Questão 23

Questão
Which of the five moral dimensions of the information age do the central business activities of Choice Point raise?
Responda
  • Property rights and obligations
  • System quality
  • Accountability and control
  • Information rights and obligations

Questão 24

Questão
All of the following are current key technology trends raising ethical issues except:
Responda
  • Data storage improvements.
  • Data analysis advancements.
  • Increase in multimedia quality
  • Increase in use of mobile devices

Questão 25

Questão
Types of information gathered by Web site tracking tools include all of the following except:
Responda
  • Health concerns
  • Birthplace
  • Income
  • Purchases

Questão 26

Questão
An extranet is a private intranet extended to authorized users outside the organization.
Responda
  • True
  • False

Questão 27

Questão
Information systems literacy describes the behavioral approach to information systems, while computer literacy describes the technical approach.
Responda
  • True
  • False

Questão 28

Questão
Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes.
Responda
  • True
  • False

Questão 29

Questão
Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization.
Responda
  • True
  • False

Questão 30

Questão
As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.
Responda
  • True
  • False

Questão 31

Questão
A network requires at least three computers and a shared resource.
Responda
  • True
  • False

Questão 32

Questão
Senior management is responsible for directing the day-to-day activities of the business.
Responda
  • True
  • False

Questão 33

Questão
Transaction processing systems are most commonly encountered at the senior management level of an organization.
Responda
  • True
  • False

Questão 34

Questão
Transaction processing systems are the basic business systems that serve the operational level of the organization.
Responda
  • True
  • False

Questão 35

Questão
Most MISs use sophisticated mathematical models or statistical techniques.
Responda
  • True
  • False

Questão 36

Questão
ESSs are designed to incorporate data about external events, but they also draw summarized information from internal MIS and DSS.
Responda
  • True
  • False

Questão 37

Questão
ESSs are designed primarily to solve specific problems.
Responda
  • True
  • False

Questão 38

Questão
A firm can be said to have competitive advantage when it has higher stock market valuations than its competitors.
Responda
  • True
  • False

Questão 39

Questão
A primary challenge in BPM is employee resistance.
Responda
  • True
  • False

Questão 40

Questão
A transparent marketplace means that there is high product differentiation.
Responda
  • True
  • False

Questão 41

Questão
The greatest barrier to changing business processes is, ironically, management itself.
Responda
  • True
  • False

Questão 42

Questão
BPM is considered concluded when the new processes are both implemented and accepted.
Responda
  • True
  • False

Questão 43

Questão
In the value chain model, primary activities are most directly related to the production and distribution of the firm's products and services that create value for the customer.
Responda
  • True
  • False

Questão 44

Questão
Advances in data storage have made routine violation of individual privacy more difficult.
Responda
  • True
  • False

Questão 45

Questão
Professionals take on special rights and obligations because of their special claims to knowledge, wisdom, and respect.
Responda
  • True
  • False

Questão 46

Questão
Even in today's legal climate, there is little incentive for firms to cooperate with prosecutors investigating financial crimes at their firm.
Responda
  • True
  • False

Questão 47

Questão
Most Internet businesses do very little to protect the privacy of their customers.
Responda
  • True
  • False

Questão 48

Questão
Copyright is the legal protection afforded intellectual property, such as a song, book, or video game.
Responda
  • True
  • False

Questão 49

Questão
Spyware is software that comes hidden in downloaded applications and can track your online movements.
Responda
  • True
  • False

Questão 50

Questão
Most American and European privacy law is based on a set of five principles called COPPA.
Responda
  • True
  • False

Questão 51

Questão
Software used to apply the computer to a specific task for an end user is called:
Responda
  • system software.
  • application software.
  • data management software.
  • network software.

Questão 52

Questão
Legacy systems are still in use today because:
Responda
  • they can only be run on the older mainframe computers.
  • they are too expensive to redesign.
  • many integrate well using new Web services technologies.
  • they contain valuable data that would be lost during redesign.

Questão 53

Questão
_________ describes the practices and technologies used minimize the environmental effects of manufacturing and managing computing devices.
Responda
  • Capacity planning
  • Cloud computing
  • Green computing
  • Autonomic computing

Questão 54

Questão
An industry-wide effort to develop systems that can configure, optimize, tune, and heal themselves when broken, and protect themselves from outside intruders and self-destruction is called:
Responda
  • grid computing.
  • utility computing.
  • cloud computing.
  • autonomic computing.

Questão 55

Questão
Microsoft Word is an example of:
Responda
  • open-source software.
  • word-processing software.
  • software productivity suite.
  • data management software.

Questão 56

Questão
Microsoft Excel is an example of:
Responda
  • data management software.
  • spreadsheet software.
  • presentation graphics.
  • word processing software.

Questão 57

Questão
An example of a pre-digital database is a:
Responda
  • library's card-catalog.
  • cash register receipt.
  • doctor's office invoice.
  • list of sales totals on a spreadsheet.

Questão 58

Questão
Which of the following best illustrates the relationship between entities and attributes?
Responda
  • The entity CUSTOMER with the attribute PRODUCT
  • The entity CUSTOMER with the attribute ADDRESS
  • The entity PRODUCT with the attribute PURCHASE
  • The entity PRODUCT with the attribute CUSTOMER

Questão 59

Questão
In a relational database, a record is also called a(n):
Responda
  • tuple
  • row
  • entity
  • field

Questão 60

Questão
A field identified in a record as holding the unique identifier for that record is called the:
Responda
  • primary key.
  • key field.
  • primary field.
  • foreign key.

Questão 61

Questão
Which of the following would you use to find out which Web sites with content related to database design were the most often linked to by other Web sites?
Responda
  • Web usage mining
  • Web server mining
  • Web structure mining
  • Web content mining

Questão 62

Questão
Which of the following is not a typical feature of DBMS?
Responda
  • Data manipulation language
  • Report generation tools
  • Data dictionary
  • Query wizard tool

Questão 63

Questão
A ______________ is special software that routes and manages communications on the network and coordinates networks resources.
Responda
  • switch
  • firewall
  • server
  • network operating system/NOS

Questão 64

Questão
Which of the following statements is not true about search engines?
Responda
  • They are arguably the Internet's "killer app."
  • They have solved the problem of how users instantly find information on the Internet
  • They are monetized almost exclusively by search engine marketing.
  • There are hundreds of search engines vying for user attention, with no clear leader having yet emerged.

Questão 65

Questão
Which of the following is an example of the "visual Web"?
Responda
  • Twitter
  • Blogger
  • Pinterest
  • Facebook

Questão 66

Questão
A LAN would be used to connect all of the following except:
Responda
  • all of the computers in a large building.
  • all of the devices within a 10-meter area.
  • all of the computers in a city.
  • all of the computers in a small office.

Questão 67

Questão
What is the primary difference between 3G and 4G cellular systems?
Responda
  • 4G systems are digital.
  • 4G systems have greater transmission speeds.
  • 3G systems are unable to handle Web browsing.
  • 3G systems have poor security.

Questão 68

Questão
__________ integrate(s) disparate channels for voice communications, data communications, instant messaging, e-mail, and electronic conferencing into a single experience.
Responda
  • Wireless networks
  • Intranets
  • Virtual private networks
  • Unified communications

Questão 69

Questão
Evil twins are:
Responda
  • Trojan horses that appears to the user to be a legitimate commercial software application.
  • e-mail messages that mimic the e-mail messages of a legitimate business.
  • fraudulent Web sites that mimic a legitimate business's Web site.
  • bogus wireless network access points that look legitimate to users.

Questão 70

Questão
You have been hired as a security consultant for a law firm. Which of the following constitutes the greatest source of security threats to the firm?
Responda
  • Wireless network
  • Employees
  • Authentication procedures
  • Lack of data encryption

Questão 71

Questão
Tricking employees to reveal their passwords by pretending to be a legitimate member of a company is called:
Responda
  • sniffing
  • social engineering
  • phishing
  • pharming

Questão 72

Questão
Which of the following is a type of ambient data?
Responda
  • Computer log containing recent system errors
  • A file deleted from a hard disk
  • A file that contains an application's user settings
  • A set of raw data from an environmental sensor

Questão 73

Questão
Computer forensics tasks include all of the following except:
Responda
  • presenting collected evidence in a court of law.
  • securely storing recovered electronic data
  • collecting physical evidence on the computer
  • finding significant information in a large volume of electronic data

Questão 74

Questão
The development and use of methods to make computer systems resume their activities more quickly after mishaps is called:
Responda
  • high-availability computing
  • recovery-oriented computing
  • fault-tolerant computing
  • disaster-recovery planning

Questão 75

Questão
Most antivirus software is effective against:
Responda
  • only those viruses active on the Internet and through e-mail
  • any virus.
  • any virus except those in wireless communications applications
  • only those viruses already known when the software is written

Questão 76

Questão
Systems integration means ensuring the legacy systems work with new elements of the infrastructure.
Responda
  • True
  • False

Questão 77

Questão
Using an online storage service such as DropBox is a type of virtualization.
Responda
  • True
  • False

Questão 78

Questão
SaaS providers deliver and provide Web-based, remote access to storage.
Responda
  • True
  • False

Questão 79

Questão
One of the main benefits of moving to mobile business computing platforms is the dramatically lower costs of hardware.
Responda
  • True
  • False

Questão 80

Questão
Total cost of ownership components include costs for downtime, training, and support.
Responda
  • True
  • False

Questão 81

Questão
The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.
Responda
  • True
  • False

Questão 82

Questão
Web mining is the discovery of useful patterns on the Web.
Responda
  • True
  • False

Questão 83

Questão
Every record in a file should contain at least one key field.
Responda
  • True
  • False

Questão 84

Questão
OLAP is a key tool of BI.
Responda
  • True
  • False

Questão 85

Questão
Data cleansing is the same process as data scrubbing
Responda
  • True
  • False

Questão 86

Questão
The two key services of Hadoop are HDFS and in-memory computing
Responda
  • True
  • False

Questão 87

Questão
DBMS simplify how end users work with databases by separating the logical and physical views of the data.
Responda
  • True
  • False

Questão 88

Questão
To create a computer network, you must have at least two computers.
Responda
  • True
  • False

Questão 89

Questão
Circuit switching makes much more efficient use of the communications capacity of a network than does packet switching.
Responda
  • True
  • False

Questão 90

Questão
Mobile search makes up approximately 10% of all Internet searches
Responda
  • True
  • False

Questão 91

Questão
Two computers using TCP/IP can communicate even if they are based on different hardware and software platforms.
Responda
  • True
  • False

Questão 92

Questão
VoIP technology delivers voice information in digital form using packet switching.
Responda
  • True
  • False

Questão 93

Questão
In a large company today, you will often find an infrastructure that includes hundreds of small LANs linked to each other as well as to corporate-wide networks.
Responda
  • True
  • False

Questão 94

Questão
In a client/server network, a network server provides every connected client with an address so it can be found by others on the network.
Responda
  • True
  • False

Questão 95

Questão
The term cracker is used to identify a hacker whose specialty is breaking open security systems
Responda
  • True
  • False

Questão 96

Questão
The term cracker is used to identify a hacker whose specialty is breaking open security systems
Responda
  • True
  • False

Questão 97

Questão
One form of spoofing involves forging the return address on an e-mail so that the e-mail message appears to come from someone other than the sender.
Responda
  • True
  • False

Questão 98

Questão
The distributed nature of cloud computing makes it somewhat easier to track unauthorized access.
Responda
  • True
  • False

Questão 99

Questão
Zero defects cannot be achieved in larger software programs because fully testing programs that contain thousands of choices and millions of paths would require thousands of years.
Responda
  • True
  • False

Questão 100

Questão
SSL is a protocol used to establish a secure connection between two computers.
Responda
  • True
  • False

Questão 101

Questão
Enterprise software is built around thousands of predefined business processes that reflect:
Responda
  • the firm's organization.
  • industry goals.
  • best practices.
  • cutting edge workflow analyses

Questão 102

Questão
Which of the following is not true about enterprise systems?
Responda
  • Enterprise systems help firms respond rapidly to customer requests for information or products.
  • Enterprise system data have standardized definitions and formats that are accepted by the entire organization.
  • Enterprise software is expressly built to allow companies to mimic their unique business practices.
  • Enterprise software includes analytical tools to evaluate overall organizational performance.

Questão 103

Questão
When tailoring a particular aspect of a system to the way a company does business, enterprise software can provide the company with:
Responda
  • configuration tables
  • Web services
  • data dictionaries
  • middleware

Questão 104

Questão
In order to achieve maximum benefit from an enterprise software package, a business:
Responda
  • customizes the software to match all of its business processes
  • uses only the processes in the software that match its own processes
  • changes the way it works to match the software's business processes
  • selects only the software that best matches its existing business processes.

Questão 105

Questão
A company's suppliers, supplier's suppliers, and the processes for managing relationships with them is the:
Responda
  • supplier's internal supply chain
  • external supply chain
  • upstream portion of the supply chain
  • downstream portion of the supply chain

Questão 106

Questão
Why is overstocking warehouses not an effective solution for a problem of low availability?
Responda
  • It does not speed product time to market
  • It is an inefficient use of raw materials
  • It increases sales costs
  • It increases inventory costs

Questão 107

Questão
Which of the following is not one of the unique features of e-commerce technology
Responda
  • Information density
  • Transparency
  • Richness
  • Social technology

Questão 108

Questão
The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce technology?
Responda
  • Ubiquity
  • Personalization/customization
  • Richness
  • Interactivity

Questão 109

Questão
Selling products and services directly to individual consumers via the Internet best describes
Responda
  • B2B e-commerce
  • C2C e-commerce
  • M-commerce
  • B2C e-commerce

Questão 110

Questão
Transaction brokers
Responda
  • generate revenue from advertising or from directing buyers to sel
  • save users money and time by processing online sales transactions.
  • provide a digital environment where buyers and sellers can establish prices for products
  • sell physical products directly to consumers or individual businesses.

Questão 111

Questão
EDI is:
Responda
  • the use of Internet technologies for electronic data transactions
  • the exchange between two organizations of standard transactions through a network
  • electronic data invoicing
  • electronic delivery infrastructure

Questão 112

Questão
Goods that are involved in the actual production process are referred to as:
Responda
  • raw materials
  • direct goods.
  • purchasing goods
  • indirect goods

Questão 113

Questão
Where there is no well-understood or agreed-on procedure for making a decision, it is said to be
Responda
  • undocumented
  • unstructured
  • documented
  • semistructured

Questão 114

Questão
The type of decision that can be made by following a definite procedure is called a(n) ___________ decision.
Responda
  • structured
  • unstructured
  • semistructured
  • procedural

Questão 115

Questão
Simon's four different stages in decision making are, in order from first to last
Responda
  • identification, choice, design, and implementation
  • identification, design, choice, and finalization
  • intelligence, choice, design, and implementation
  • intelligence, design, choice, and implementation.

Questão 116

Questão
Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?
Responda
  • Due process
  • Justice
  • Fairness
  • Coherence

Questão 117

Questão
All of the following are analytic functionalities that BI systems deliver except:
Responda
  • user interface
  • ad hoc queries
  • dashboards
  • production reports

Questão 118

Questão
Why is the balanced scorecard method said to be "balanced"?
Responda
  • It uses measurable dimensions for assessing performance
  • It measures performance of more than just financial systems
  • It assesses both the internally focused and externally focused business processes
  • It measures performance along all major divisions of a firm, from production and manufacturing to human resources.

Questão 119

Questão
"Hidden costs," such as _________ costs, can easily undercut anticipated benefits from outsourcing.
Responda
  • vendor selection
  • hardware
  • software
  • employee salary

Questão 120

Questão
The primary tool for representing a system's component processes and the flow of data between them is the:
Responda
  • data dictionary
  • process specifications diagram
  • user documentation
  • data flow diagram

Questão 121

Questão
You would expect to find all of the following in an information systems plan except
Responda
  • key business processes
  • budget requirements
  • portfolio analysis
  • milestones and planning

Questão 122

Questão
__________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.
Responda
  • A scoring model
  • A scorecard
  • Portfolio analysis
  • Risk analysis

Questão 123

Questão
A systems analysis includes a ____________ that is used to determine whether the solution is achievable from a financial, technical, and organizational standpoint.
Responda
  • test plan
  • conversion plan
  • feasibility study
  • risk analysis

Questão 124

Questão
The project risk will rise if the project team and the IS staff lack
Responda
  • RAD experience
  • web services
  • the required technical expertise
  • CASE tools

Questão 125

Questão
____________ are tangible benefits of information systems.
Responda
  • Improved asset utilization, increased organizational learning, and improved operations
  • Reduced workforce, lower outside vendor costs, and increased productivity
  • Increased productivity, reduced workforce, and increased job satisfaction
  • Lower operational costs, improved resource control, and more information

Questão 126

Questão
Supply chain management systems are a type of enterprise system
Responda
  • True
  • False

Questão 127

Questão
In a pull-based model of SCM systems, production master schedules are based on forecasts of demand for products.
Responda
  • True
  • False

Questão 128

Questão
Total supply chain costs in some industries approach 75 percent of the total operating budget
Responda
  • True
  • False

Questão 129

Questão
CRM software can help organizations identify high-value customers for preferential treatments
Responda
  • True
  • False

Questão 130

Questão
Enterprise systems require fundamental changes in the way the business operates.
Responda
  • True
  • False

Questão 131

Questão
The bullwhip effect is the distortion of information about the demand for a product as it passes from one entity to the next across the supply chain.
Responda
  • True
  • False

Questão 132

Questão
Rich media advertisements are a sales-oriented marketing format
Responda
  • True
  • False

Questão 133

Questão
An example of the content provider business model is Barnesandnoble.com, a retailer of printed books.
Responda
  • True
  • False

Questão 134

Questão
Ninety-six percent of all U.S. households with Internet access use a broadband connection
Responda
  • True
  • False

Questão 135

Questão
Automobile manufacturing is an example of a vertical market
Responda
  • True
  • False

Questão 136

Questão
In the free/freemium revenue model, firms offer basic services for free and charge a fee for special features.
Responda
  • True
  • False

Questão 137

Questão
Web personalization is used primarily as a major marketing tool
Responda
  • True
  • False

Questão 138

Questão
In high-velocity automated decision making, humans are eliminated from the decision chain
Responda
  • True
  • False

Questão 139

Questão
DSS primarily address structured problems
Responda
  • True
  • False

Questão 140

Questão
GDSS are designed to display data in the form of digitized maps
Responda
  • True
  • False

Questão 141

Questão
CBR is used in diagnostic systems in medicine
Responda
  • True
  • False

Questão 142

Questão
Shopping bots are a form of intelligent agent
Responda
  • True
  • False

Questão 143

Questão
Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
Responda
  • True
  • False

Questão 144

Questão
Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.
Responda
  • True
  • False

Questão 145

Questão
Documentation reveals how well the system has met its original objectives
Responda
  • True
  • False

Questão 146

Questão
Gantt and PERT charts are two common formal planning tools for project managemen
Responda
  • True
  • False

Questão 147

Questão
More timely information is a tangible benefit of information systems
Responda
  • True
  • False

Questão 148

Questão
An information systems plan shows how specific information systems fit into a company's overall business plan and business strategy.
Responda
  • True
  • False

Questão 149

Questão
End-user-developed systems can be completed more rapidly than those developed through the conventional programming tools.
Responda
  • True
  • False

Questão 150

Questão
A new information system is not considered in production until conversion is complete
Responda
  • True
  • False

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