chapter 12 management

Descrição

associates Business Management Quiz sobre chapter 12 management , criado por Rigo Sanchez em 16-12-2015.
Rigo Sanchez
Quiz por Rigo Sanchez, atualizado more than 1 year ago
Rigo Sanchez
Criado por Rigo Sanchez mais de 8 anos atrás
34
1

Resumo de Recurso

Questão 1

Questão
a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements
Responda
  • groups
  • team
  • work teams
  • parallel teams

Questão 2

Questão
a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable
Responda
  • team
  • work teams
  • parallel teams
  • management teams

Questão 3

Questão
teams that make or do things like manufacture, assemble, sell, or provide service
Responda
  • work teams
  • teams
  • parallel teams
  • management teams

Questão 4

Questão
teams that work on long term projects but disband once the work is completed
Responda
  • project and development teams
  • group
  • team
  • work teams

Questão 5

Questão
teams that operate separately from the regular work structure, and exist temporarily
Responda
  • parallel teams
  • group
  • team
  • work teams

Questão 6

Questão
teams that coordinate and give direction to the subunits user their jurisdiction and integrate work among subunits
Responda
  • management teams
  • transnational teams
  • parallel teams
  • work teams

Questão 7

Questão
work groups composed of multinational members whose activities span multiple countries
Responda
  • transnational teams
  • management teams
  • parallel teams
  • workteams

Questão 8

Questão
teams that are physically dispersed and communicate electronically more than face to face
Responda
  • virtual teams
  • traditional work groups
  • quality circles
  • self designing teams

Questão 9

Questão
groups that have no managerial responsibilities
Responda
  • traditional work groups
  • quality circles
  • virtual teams
  • self managed teams

Questão 10

Questão
voluntary groups of people drawn form various production teams who make suggestions about quality
Responda
  • quality circles
  • self designing teams
  • self managed teams
  • virtual teams

Questão 11

Questão
groups that control decisions about and execution of a complete range of tasks
Responda
  • autonomous work groups
  • quality circles
  • self designing teams
  • self managed teams

Questão 12

Questão
groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance
Responda
  • semiautonomous work groups
  • self designing teams
  • self managed teams
  • virtual teams

Questão 13

Questão
teams with the responsibilities of autonomous work groups, plus control over hiring, firing and deciding what tasks member perform
Responda
  • self designing teams
  • self managed teams
  • quality circles
  • virtual teams

Questão 14

Questão
autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions perviously made y first line supervisors
Responda
  • self managed teams
  • self designing teams
  • quality circles
  • virtual teams

Questão 15

Questão
working less hard and bring less productive when in a group
Responda
  • social loafing
  • social facilitation
  • norms
  • roles

Questão 16

Questão
working harder when in a group than when working alone
Responda
  • social facilitation
  • social loafing
  • noms
  • roles

Questão 17

Questão
shared beliefs about how people should think and behave
Responda
  • norms
  • roles
  • task specialist
  • team maintenance specialists

Questão 18

Questão
different sets of expectations for how different individuals should behave
Responda
  • roles
  • norms
  • task specialists
  • team maintenance specialists

Questão 19

Questão
an individual who has more advanced job related skills and abilities than other group members possess
Responda
  • task specialists
  • team maintenance specialists
  • roles
  • norms

Questão 20

Questão
individual who develops and maintains team harmony
Responda
  • team maintenance specialists
  • task specialists
  • roles
  • norms

Questão 21

Questão
the degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another
Responda
  • cohesiveness
  • gatekeeper
  • informing
  • parading

Questão 22

Questão
a team member who keeps abreast of current developments and provide the team with revenant information
Responda
  • gatekeeper
  • informing
  • parading
  • probing

Questão 23

Questão
a team strategy that entails making decisions with the team and then informing outsiders of its intentions
Responda
  • informing
  • parading
  • probing
  • gatekeeper

Questão 24

Questão
a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility
Responda
  • parading
  • informing
  • gatekeeper
  • probing

Questão 25

Questão
a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions
Responda
  • probing
  • informing
  • parading
  • gatekeeper

Questão 26

Questão
a process in which one party perceives that its interests are bring opposed or negatively affected by another party
Responda
  • conflict
  • avoidance
  • accommodation
  • compromise

Questão 27

Questão
a reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement
Responda
  • avoidance
  • conflict
  • accommodation
  • compromise

Questão 28

Questão
a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interests
Responda
  • accommodation
  • compromise
  • conflict
  • avoidance

Questão 29

Questão
a style of dealing with conflict involving moderate attention to both parties concerns
Responda
  • compromise
  • completing
  • conflict
  • avoidance

Questão 30

Questão
a style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other persons goals
Responda
  • competing
  • collaboration
  • conflict
  • avoidance

Questão 31

Questão
a style of dealing with conflict emphasizing both assertiveness to maximize both parties satisfaction
Responda
  • collaboration
  • competing
  • compromise
  • conflict

Questão 32

Questão
higher level goals taking priority over specific individual or group goals
Responda
  • superordinate goals
  • mediator
  • competing
  • compromise

Questão 33

Questão
a third party who intervenes to help others manage their conflict
Responda
  • mediator
  • superordinate
  • competing
  • compromise

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