Questão 1
Questão
a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements
Responda
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groups
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team
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work teams
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parallel teams
Questão 2
Questão
a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable
Responda
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team
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work teams
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parallel teams
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management teams
Questão 3
Questão
teams that make or do things like manufacture, assemble, sell, or provide service
Responda
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work teams
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teams
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parallel teams
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management teams
Questão 4
Questão
teams that work on long term projects but disband once the work is completed
Questão 5
Questão
teams that operate separately from the regular work structure, and exist temporarily
Responda
-
parallel teams
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group
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team
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work teams
Questão 6
Questão
teams that coordinate and give direction to the subunits user their jurisdiction and integrate work among subunits
Responda
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management teams
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transnational teams
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parallel teams
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work teams
Questão 7
Questão
work groups composed of multinational members whose activities span multiple countries
Responda
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transnational teams
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management teams
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parallel teams
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workteams
Questão 8
Questão
teams that are physically dispersed and communicate electronically more than face to face
Responda
-
virtual teams
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traditional work groups
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quality circles
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self designing teams
Questão 9
Questão
groups that have no managerial responsibilities
Responda
-
traditional work groups
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quality circles
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virtual teams
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self managed teams
Questão 10
Questão
voluntary groups of people drawn form various production teams who make suggestions about quality
Responda
-
quality circles
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self designing teams
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self managed teams
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virtual teams
Questão 11
Questão
groups that control decisions about and execution of a complete range of tasks
Responda
-
autonomous work groups
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quality circles
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self designing teams
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self managed teams
Questão 12
Questão
groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance
Questão 13
Questão
teams with the responsibilities of autonomous work groups, plus control over hiring, firing and deciding what tasks member perform
Responda
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self designing teams
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self managed teams
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quality circles
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virtual teams
Questão 14
Questão
autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions perviously made y first line supervisors
Responda
-
self managed teams
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self designing teams
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quality circles
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virtual teams
Questão 15
Questão
working less hard and bring less productive when in a group
Responda
-
social loafing
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social facilitation
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norms
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roles
Questão 16
Questão
working harder when in a group than when working alone
Responda
-
social facilitation
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social loafing
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noms
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roles
Questão 17
Questão
shared beliefs about how people should think and behave
Questão 18
Questão
different sets of expectations for how different individuals should behave
Questão 19
Questão
an individual who has more advanced job related skills and abilities than other group members possess
Questão 20
Questão
individual who develops and maintains team harmony
Questão 21
Questão
the degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another
Responda
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cohesiveness
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gatekeeper
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informing
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parading
Questão 22
Questão
a team member who keeps abreast of current developments and provide the team with revenant information
Responda
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gatekeeper
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informing
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parading
-
probing
Questão 23
Questão
a team strategy that entails making decisions with the team and then informing outsiders of its intentions
Responda
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informing
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parading
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probing
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gatekeeper
Questão 24
Questão
a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility
Responda
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parading
-
informing
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gatekeeper
-
probing
Questão 25
Questão
a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions
Responda
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probing
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informing
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parading
-
gatekeeper
Questão 26
Questão
a process in which one party perceives that its interests are bring opposed or negatively affected by another party
Responda
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conflict
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avoidance
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accommodation
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compromise
Questão 27
Questão
a reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement
Responda
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avoidance
-
conflict
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accommodation
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compromise
Questão 28
Questão
a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interests
Responda
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accommodation
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compromise
-
conflict
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avoidance
Questão 29
Questão
a style of dealing with conflict involving moderate attention to both parties concerns
Responda
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compromise
-
completing
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conflict
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avoidance
Questão 30
Questão
a style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other persons goals
Responda
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competing
-
collaboration
-
conflict
-
avoidance
Questão 31
Questão
a style of dealing with conflict emphasizing both assertiveness to maximize both parties satisfaction
Responda
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collaboration
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competing
-
compromise
-
conflict
Questão 32
Questão
higher level goals taking priority over specific individual or group goals
Responda
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superordinate goals
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mediator
-
competing
-
compromise
Questão 33
Questão
a third party who intervenes to help others manage their conflict
Responda
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mediator
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superordinate
-
competing
-
compromise