4402454
Descrição
Quiz por estudio.examen20, atualizado more than 1 year ago
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Criado por estudio.examen20
quase 9 anos atrás
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Questão 1
Questão
Can an administrator change the profile settings of the Standard Solution Manager profile?
Responda
-
Depends on the Setting of the Administrator profile
-
No
-
Yes
Questão 2
Questão
Personalizing SFDC: If I want to update my personal info, email settings, etc. I have to:
Responda
-
Click "set up" in salesforce.com and edit my info
-
Contact head office
Questão 3
Questão
Which of the following are true about mapping fields for lead conversion (Multiple correct answers):
Responda
-
If you change the data type of any custom field user for lead conversion, that lead field mapping will be deleted.
-
You can map auto-number fields to Pick lists
-
You can map between text and pick list fields
-
You can map Number, Currency, or Percentage fields of differing lengths.
-
You cannot map auto-number fields to fields of type Text or Text Area
-
You can map Text or Text Area to long text area fields
Questão 4
Questão
What can support agents do using Live Agent? Choose 2 answers:
Responda
-
View customer chat transcripts and visitor records within Chatter.
-
Manage chat sessions with customers within a Facebook feed.
-
Use quick text to respond to customers with standard chat messages.
-
Respond to customers who request support using an online chat button.
Questão 5
Questão
In which of the following edition you can create a Managed Package?
Responda
-
Professional Edition
-
Unlimited Edition
-
Enterprise Edition
-
Developer Edition
-
Full Test Sandbox
Questão 6
Questão
Sharing rules can be established between
Responda
-
Opportunities
-
Roles and Subordinates
-
Leads
-
Contacts
-
Accounts
-
Public Groups
-
Roles
-
Queues
Questão 7
Questão
Select all that are custom field types. (check all that apply)
Responda
-
Percent
-
List Box
-
Phone
-
Email
-
Number
Questão 8
Questão
Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Responda
- True
- False
Questão 9
Questão
List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard
Responda
-
Jump Start Wizard only allows for multiple approvers.
-
Standard Approval Process only allows for a single approver.
-
Jump Start Wizard only allows for a single approver.
-
Standard Approval Process only allows for multiple approvers.
Questão 10
Questão
Which feature does Salesforce CRM provide for restricting login access to the application? Choose 3
Responda
-
Profile based IP restrictions
-
Organization wide IP restrictions
-
Profile based login hour restrictions
-
Organization wide login hour restrictions
Questão 11
Questão
An aministrator changed the organization's default language from English to Spanish. What mustend users do to see this change?
Responda
-
Logout, then log in again
-
Nothing, they'll see the app in Spanish immediately
-
Change their language personal preference to Spanish
-
Refresh their browser
Questão 12
Questão
Which profile listed is a standard Profile? Select all that apply
Responda
-
Sales User
-
Marketing User
-
Invoice Manager
-
Contract Manager
Questão 13
Questão
Time dependent workflow will not work with which type of workflow evaluation criteria?
Responda
-
Only when a record is created
-
Every time a record is created or edited
-
Every kind of workflow evaluation criteria
-
When a record is edited and it didn't previously meet the criteria
Questão 14
Questão
What must an Administrator do to enable Advanced Currency Management for an organization?
Responda
-
Purchase Unlimited Edition licenses
-
Request a feature license from salesforce.com
-
Enable customizable forecasting
-
Enable multiple currencies.
Questão 15
Questão
Who may be assigned a workflow task? Select all that apply.
Responda
-
A single user
-
Multiple users
-
The record owner
-
The record creator
-
A Sales team role
-
An Account team role
Questão 16
Questão
Name all benefits of the cloud computing model (multiple answers are correct)
Responda
-
Multi-tenency
-
Pay as you go
-
Automatic Upgrades
-
Real time
-
Five times faster
Questão 17
Questão
Quotes and Opportunities are part of which cloud?
Responda
-
Service Cloud
-
Sales Cloud
-
Marketing Cloud
-
App Exchange
Questão 18
Questão
If user currency overrides org currency, then which currency overrides user currency?
Responda
-
Quotes
-
Opportunities
-
Contracts
-
Accounts
Questão 19
Questão
Which of the following settings can be set on the Company Information page that administrators can edit?
Responda
-
User Name
-
Default Language
-
Default Locale
-
Default Time Zone
Questão 20
Questão
Profiles never override your oganization's sharing model or role hierarchy.
Responda
- True
- False
Questão 21
Questão
You cannot delete a standard field
Responda
- True
- False
Questão 22
Questão
Deleting a custom field also deletes all data in that field.
Responda
- True
- False
Questão 23
Questão
Data loss can occur when changing fields from the following types (choose all that are correct)
Responda
-
To a Number field from any other type of field
-
Changing from a Number field to a Text field
-
Changing from a checkbox to any other type of field
-
Changing from a multi-select picklist to any other type except pick list
Questão 24
Questão
What is the maximum number of values allowed in a controlling picklist?
Responda
-
300
-
400
-
500
-
1000
Questão 25
Questão
Standard picklist fields cannot be dependent fields.
Responda
- True
- False
Questão 26
Questão
Formulas ignore Field Level Security settings
Responda
- True
- False
Questão 27
Questão
From the list below, select all components of Page Layouts
Responda
-
Buttons
-
Fields
-
Sections
-
Custom Links
-
Related Lists
-
Colors
Questão 28
Questão
You can make fields visible, read-only, and required using Page Layouts.
Responda
- True
- False
Questão 29
Questão
You must create the business process before creating record types for which of the following obejcts (select all that apply - 4)
Responda
-
Contacts
-
Leads
-
Opportunities
-
Campaigns
-
Cases
-
Solutions
Questão 30
Questão
Field Level Seurity or Page Layout can be used to make a field required.
Responda
- True
- False
Questão 31
Questão
How many standard or custom fields are available for history tracking?
Responda
-
5
-
10
-
20
-
50
Questão 32
Questão
Of the following options to rectrict access via IP ranges, which takes precedence?
Responda
-
Trusted IP Ranges for entire Org
-
Limited IP Ranges for each profile
Questão 33
Questão
Where can you make a field required (select all possible answers)
Responda
-
When you create the field, using the "Required" Property
-
In Page Layout
-
With Field Level Security
Questão 34
Questão
How many columns can be displayed on a customizable related list?
Responda
-
10
-
15
-
20
-
Unlimited
Questão 35
Questão
A checkbox can be a controlling field in a field dependency.
Responda
- True
- False
Questão 36
Questão
Which of the following are mandatory parts of a user record.
Responda
-
Username
-
Active/Inactive
-
Role
-
Profile
Questão 37
Questão
Which of the following are special privileges for the owner of a record (select all correct answers)
Responda
-
View and Edit
-
Transfer/Change Ownership
-
Delete
Questão 38
Questão
Sharing rules should be used when a user or group of users needs access to records not granted them by either the role hierarchy setup or the organization wide default settings
Responda
- True
- False
Questão 39
Questão
If multiple sharing rules give a user different level access, will they automatically get:
Responda
-
The most restrictive access
-
The most permissive access
Questão 40
Questão
With field access settings defined, if there is a difference between field level security and page layout, which one presides?
Responda
-
Field level security
-
Page layout
-
The most permissive access
-
The most restrictive access
Questão 41
Questão
Which of the following Standard Object Permissions on a profile will override sharing rules and settings (select all that apply)
Responda
-
Read
-
Create
-
Edit
-
Delete
-
View All
-
Modify All
Questão 42
Questão
Access to folders rolls up through the role hierarchy.
Responda
- True
- False
Questão 43
Questão
Which of the following defines the baseline level of access to data records for all users in an organization?
Responda
-
Page Layout
-
Role Hierarchy
-
Organization Wide Defaults
-
Sharing Rules
Questão 44
Questão
Who can manually share records (choose all that apply)
Responda
-
Owner
-
Anyone above the owner in the role hierarchy
-
Anyone with access to the record via sharing rules
-
System Administrator
Questão 45
Questão
Which of the following can be organized with folders (choose all that apply)
Responda
-
Reports
-
Dashboards
-
Records
-
Communication Templates
-
Documents
Questão 46
Questão
A workflow action sends a task to the role US Sales Director. There are five users in the role. When the action executes, to which user or users will the task be assigned?
Responda
-
All five users in the role
-
The record owner
-
The last person to update the record
-
The default workflow user
Questão 47
Questão
Workflow approvers are set on the user record
Responda
- True
- False
Questão 48
Questão
The first approval step in a process specifies the action to take if a record does not advance to that step
Responda
- True
- False
Questão 49
Questão
Final rejection actions can include actions such as email alerts.
Responda
- True
- False
Questão 50
Questão
Record locking prevents users from editing a record only if they have a certain field level security or sharing settings.
Responda
- True
- False
Questão 51
Questão
Data validation rules are enforced on each field
Responda
- True
- False
Questão 52
Questão
A user can save a record even if a data validation error message appears.
Responda
- True
- False
Questão 53
Questão
Validation rules are executed for API and import operations
Responda
- True
- False
Questão 54
Questão
New validation rules are not run on existing data.
Responda
- True
- False
Questão 55
Questão
Which of the following are use-cases for data validation (select all that apply)
Responda
-
Make fields conditionally required based on other fields
-
Prevent close dates prior to a certain period
-
Prevent discounts above a certain amount
Questão 56
Questão
"Universally Required" fields cannot be removed from a page layout and are automatically added to the end of the first section of a page layout if not already on it.
Responda
- True
- False
Questão 57
Questão
In edit mode, Universally required fields are always displayed, regardless of a user's Field Level Security.
Responda
- True
- False
Questão 58
Questão
Which profiles can import data for all users? Select all that apply
Responda
-
Standard User
-
Marketing User
-
System Admin
-
Contract Manager
Questão 59
Questão
Which of the following objects can be imported or updated using the import wizard? Select all that apply
Responda
-
Contacts
-
Custom Objects
-
Leads
-
Solutions
-
Accounts
Questão 60
Questão
Which report formats must be used to create dashboard components?
Responda
-
Summary
-
Tabular
-
Matrix
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