Questão 1
Questão
The Sales director wants to be notified when opportunities are created with an opportunity value of more than $100,000. How can you accomplish this? There are 2 correct answers
Responda
-
Create a workflow email alert with a workflow criteria based on the opportunity value field
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Create a workflow task action to create a reminder task for the Sales director when an opp is created with an opportunity value of greater than $100,000.
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Create a popup notification alert for the Sales director based on the opportunity value field
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Create a reminder alert for the Sales Director that will appear on the home page when he logs in
Questão 2
Questão
After an account plan is completed it goes to a Sales Manager for approval. A Sales Manager has review the plan but would like to update one of the fields in the plan before approving it. What is true regarding editing records that have been submitted for approval?
Responda
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Once a record is submitted, it is locked and cannot be edited.
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Only an admin can edit a record that is locked by an approval process.
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The Sales manager would need to reject the record to unlock and edit it.
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It is possible for an approver to edit a record locked by an approval process.
Questão 3
Questão
When an approval process is set up, there is an option to specify if only an admin or the admin and the currently assigned approver can edit records during the approval process.
Questão 4
Questão
Which objects are part of the Sales Cloud?
Responda
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Leads, Opps, Forecasts, & Agent Console
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Leads, Campaigns, Opps, & Forecasts
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Leads, Contacts, Quote & Entitlements
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Accounts, Contacts, Opps, & Knowledge
Questão 5
Questão
Which of these is NOT a Standard SalesForce.com Profile?
Responda
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Marketing User
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Sales User
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Contract Manager
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Solution Manager
Questão 6
Questão
Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?
Questão 7
Questão
On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?
Responda
-
Account
-
Contacts
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Case
-
Opportunity
Questão 8
Questão
Dashboards can be created by using Standard Reports as Source Reports?
Questão 9
Questão
Which tool should be used to Import more then 65000 records in Salesforce.com?
Responda
-
SFDC Import Wizard
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Data Loader
Questão 10
Questão
Which of the following is NOT a Standard Salesforce.com Functionality?
Responda
-
Email to Lead
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Email to Case
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Web to Lead
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Web to case
Questão 11
Questão
Which of the following is Not a Mandatory Field while creating a User Record?
Responda
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Profile
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Role
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Alias
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Community Nickname
Questão 12
Questão
A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?
Responda
-
User is automatically Logged Out
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User keeps working continuously without any issues
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User is asked in a Popup window if he would like to extend his session
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User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.
Questão 13
Questão
What is the Impact on a User of the Organization level Locale Changes?
Responda
-
The default Locale of the user is also set to the new Organization Level locale
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The User is asked for a Choice, if he would like to choose New Organization Locale or his own Locale
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No Impact on the User as he keeps using his own default Locale
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From a new session, user will see everything in the New Organization Locale
Questão 14
Questão
API’s are not available for use in which Salesforce.com edition?
Responda
-
Developer Edition
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Professional edition
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Enterprise Edition
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Unlimited edition
Questão 15
Questão
Which Feature is not available in Salesforce.com ?
Responda
-
Profile based Login Hours
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Profile based Login IP Ranges
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Organization based Login Hours
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Organization based Login IP ranges
Questão 16
Questão
For how many days deleted records are kept in the Recycle Bin?
Questão 17
Questão
Which of the following is the best way to make the Field Mandatory for everyone?
Responda
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Page Layout
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Validation Rule
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Roles & Profiles
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Field Level Security
Questão 18
Questão
Which of the following is not a Standard Salesforce.com Application?
Responda
-
Service
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Sales
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Call Center
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Community
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Marketing
Questão 19
Questão
Which of the field types cannot be used as an External Id?
Responda
-
Text Field
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Number Field
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Picklist Field
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Email Id Field
Questão 20
Questão
Which of the following cannot be on the controlling side of the Dependent Picklist?
Responda
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Checkbox
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Custom Picklist
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Standard Picklist
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Multi Select Picklist
Questão 21
Questão
On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
Questão 22
Questão
Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Questão 23
Questão
Can an administrator change the profile settings of the Standard Solution Manager profile?
Questão 24
Questão
Queues cannot be created on which Object in salesforce.com?
Responda
-
Lead
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Case
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Account
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Custom Object
Questão 25
Questão
Which of the following is not a valid business process in Salesforce.com?
Responda
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Sales Processes
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Marketing Process
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Lead Processes
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Support Processes
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Solution Processes
Questão 26
Questão
What is the significance of Primary Master – Detail Relationship in a Junction Object?
Questão 27
Questão
What happens when you delete an object that is related to a junction object by a lookup relationship?
Responda
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The junction object is deleted
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The related fields in the junction object is deleted
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The master records are deleted
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The intersection object is deleted
Questão 28
Questão
Can the User Records be permanently deleted from the Salesforce.com?
Questão 29
Questão
Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
Responda
-
Leads
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Accounts
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Opportunities
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Solutions
Questão 30
Questão
Salesforce.com record Id’s are Identical in?
Responda
-
Production and Config Only Sandbox
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Production and Developer Sandbox
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Production and Full Copy Sandbox
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Record Id’s are always different in different environment
Questão 31
Questão
A custom field is made Read only from the Field level security and Required from Page layout. The Field will be
Questão 32
Questão
Which of the following is not a Roll Up summary field operation?
Responda
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SUM
-
MAX
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MIN
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Count
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Average
Questão 33
Questão
How many fields can be enabled for tracking on a custom Object?
Responda
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10
-
20
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30
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40
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None of the Above
Questão 34
Questão
Which of the following is not part of the Profile?
Responda
-
User License
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Page Layout
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Record Types
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Field Level Security
-
Roles
Questão 35
Questão
How many Custom Summary Formula Fields are allowed on a single Report?
Questão 36
Questão
Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Questão 37
Questão
Which of the following is not an available function in the Formula Fields?
Responda
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HyperLink
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Substitute
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RPad
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Vlookup
Questão 38
Questão
Which of the following cannot be used as a source report for the Analytical Snap Shot?
Responda
-
Tabular Reports
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Summary Reports
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Matrix Reports
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All can be used
Questão 39
Questão
Which Import functionality of salesforce.com should be used if one needs to import the 30000 Accounts in Salesforce.com?
Responda
-
Import Wizard
-
Data Loader
-
Any one of A or B
-
None of A or B
Questão 40
Questão
All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security settings?
Questão 41
Questão
How many custom fields can be created on an object in an unlimited Edition?
Responda
-
100
-
200
-
500
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Unlimited Fields
Questão 42
Questão
Which Type of Reports can't be used to create groups of data or charts?
Responda
-
Tabular
-
Summary
-
Matrix
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None of the Above
Questão 43
Questão
How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
Questão 44
Questão
A sales team is a set of users that normally work together on _________ ?
Responda
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Accounts
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Leads
-
Opportunities
-
Contacts
-
Cases
Questão 45
Questão
Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce.com?
Responda
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Accounts
-
Asset
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Console
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Call Center
-
Campaign
Questão 46
Questão
On which OWD sharing defaults the Sharing Rules can’t be defined?
Questão 47
Questão
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
Responda
-
He still sees the Opportunity record
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He is not able to see the Opportunity Record
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This case can never arise
Questão 48
Questão
Account team is a set of users that normally work together on _________?
Responda
-
Accounts
-
Leads
-
Opportunities
-
Contacts
-
Cases
Questão 49
Questão
Conditional highlighting can not be used for?
Responda
-
Tabular Reports
-
Summary Reports
-
Matrix Reports
-
None of the Above
Questão 50
Questão
Which of the following is an automated process your organization can use to approve records in Salesforce.com?
Responda
-
Validation Process
-
Approval Process
-
Workflow Rules
-
Record Types
Questão 51
Questão
Which of the following Email Template cannot be used to send a mass email?
Responda
-
Text
-
HTML with Letterhead
-
Custom HTML
-
Visualforce
Questão 52
Questão
Which of the following object does not support the Business process?
Responda
-
Lead
-
Account
-
Opportunity
-
Case
-
Solution
Questão 53
Questão
In which of the following edition you can create a Managed Package?
Responda
-
Professional Edition
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Full Test Sandbox
-
Developer Edition
-
Unlimited Edition
-
Enterprise Edition
Questão 54
Questão
Can a user restrict access with the help of the sharing rules?
Questão 55
Questão
Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?
Questão 56
Questão
With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
Questão 57
Questão
An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
Responda
-
Yes
-
No
-
Depends on the Settings
Questão 58
Questão
Which of the following types of packages can be upgraded?
Responda
-
Managed Packages
-
Unmanaged Packages
-
Both A & B
-
None of the Above
Questão 59
Questão
Which of the following feature allows you to send an email when an opportunity reaches a threshold value?
Responda
-
Validation Rule
-
Big Deal Alert
-
Opportunity Alert
-
Big Ticket Email
Questão 60
Questão
Conditional Highlighting only applies to the first summary field column in the table?