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Career Academy CompTIA A+ Exam

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This is a compilation of all the quizzes from Career Academy CompTIA A+ training
Dakota Welch
Quiz por Dakota Welch, atualizado more than 1 year ago
Dakota Welch
Criado por Dakota Welch mais de 8 anos atrás
114
4
0

Resumo de Recurso

Questão 1

Questão
How do you read into the information configured in BIOS from within Windows?
Responda
  • Device Manager
  • Control Panel -> BIOS config
  • MS Config
  • None of the above

Questão 2

Questão
Firmware contains code to fix errors or support new hardware.
Responda
  • True
  • False

Questão 3

Questão
It is not necessary to remove the power cord from the PC to install an Expansion Card, as long as the computer has been shut down.
Responda
  • True
  • False

Questão 4

Questão
Firmware upgrades include:
Responda
  • Security patches
  • Performance updates
  • Known issue updates
  • All of the above

Questão 5

Questão
Hard drives and optical drives can be configured through the system BIOS.
Responda
  • True
  • False

Questão 6

Questão
Which of the following are valid form factors?
Responda
  • Tower
  • Mini tower
  • Desktop
  • All of the above

Questão 7

Questão
Replacing the CMOS battery will reset which of the following?
Responda
  • Device drivers
  • Operating system
  • System date and time
  • All of the above

Questão 8

Questão
Heat sinks and thermal pastes are types of cooling systems.
Responda
  • True
  • False

Questão 9

Questão
Weighing out the pros and cons of performance and price is a CPU selection factor.
Responda
  • True
  • False

Questão 10

Questão
What are some examples of internal components of a computer?
Responda
  • Motherboard
  • Expansion slots
  • Riser cards
  • All of the above

Questão 11

Questão
What are some examples of devices that could be installed with an expansion card?
Responda
  • SATA drive
  • Video card
  • Network card
  • B and C

Questão 12

Questão
Bus speeds determine how fast data is transmitted.
Responda
  • True
  • False

Questão 13

Questão
Motherboard installation considerations include:
Responda
  • Checking manufacturer’s requirements
  • Verifying that the board fits your case
  • Checking any specific system requirements
  • All of the above

Questão 14

Questão
SDRAM is much faster than DDR
Responda
  • True
  • False

Questão 15

Questão
RAM Parity checking is the storing of redundant parity bit representing the parity of a small amount of computer data, to detect whether a data error has occurred.
Responda
  • True
  • False

Questão 16

Questão
Single-sided memory has all of its memory accessible at one time.
Responda
  • True
  • False

Questão 17

Questão
ECC is used only in upper-end systems such as high-end workstations and servers.
Responda
  • True
  • False

Questão 18

Questão
How many pins does a male serial connector have?
Responda
  • 9
  • 15
  • 21
  • 28

Questão 19

Questão
What is the purpose of a PATA connection?
Responda
  • IDE hard drives
  • Floppy drives
  • A and B
  • SATA drives

Questão 20

Questão
Wireless device connections include:
Responda
  • Bluetooth
  • IR
  • RF
  • All of the above

Questão 21

Questão
Analog transmissions carry information as continuous waves of electromagnetic or optical energy.
Responda
  • True
  • False

Questão 22

Questão
Which of the following are valid speeds for a magnetic hard drive?
Responda
  • 5400
  • 7200
  • 10000
  • All of the above

Questão 23

Questão
Compact flash is a solid state drive.
Responda
  • True
  • False

Questão 24

Questão
A USB adapter connects the Compact Flash reader to the computer.
Responda
  • True
  • False

Questão 25

Questão
What is the storage capacity of a Blu-ray?
Responda
  • 4.7 GB –17.08 GB
  • 128 GB
  • 5 TB
  • 8.5 GB

Questão 26

Questão
Which of the following is a type of optical disk?
Responda
  • CD-ROM
  • Dual Layer DVD-RW
  • BD-RE
  • All of the above

Questão 27

Questão
Which of the following are characteristics of a CPU?
Responda
  • Speed
  • Core
  • Cache size
  • All of the above

Questão 28

Questão
A heat sink is a method of cooling a CPU.
Responda
  • True
  • False

Questão 29

Questão
The current USB standard is which of the following?
Responda
  • 2.x
  • 3.x
  • 7.x
  • 10.x

Questão 30

Questão
Up to 63 devices can be attached using Firewire.
Responda
  • True
  • False

Questão 31

Questão
What is the range for near field communication?
Responda
  • 100 feet
  • 500 feet
  • A few centimeters to a few inches
  • One mile

Questão 32

Questão
IR can penetrate walls.
Responda
  • True
  • False

Questão 33

Questão
You must have an HDMI physical connection for a Blu-Ray player.
Responda
  • True
  • False

Questão 34

Questão
The basic function of a power supply is to convert the electrical power from a wall socket to one that a PC can use.
Responda
  • True
  • False

Questão 35

Questão
The power supply in a conventional desktop system is designed to convert either 110 V (nominal) 80 Hz AC (alternating current) or 280 V (nominal) 60 Hz AC power into +3.3 V, +5 V, and +12 V DC (direct current) power.
Responda
  • True
  • False

Questão 36

Questão
Power supply safety recommendations include:
Responda
  • Checking for UL certification
  • Keeping the computer case closed during normal operation
  • Protecting the power supply
  • All of the above

Questão 37

Questão
Which of the two hardware configurations are most important to a gaming PC?
Responda
  • CPU
  • Hard drive space
  • Video card
  • A and C

Questão 38

Questão
The purpose of virtualization is to condense hardware servers down to a single hardware server
Responda
  • True
  • False

Questão 39

Questão
What are the two types of standard clients?
Responda
  • Short and Tall
  • Thin and Thick
  • Round and Square
  • None of the above

Questão 40

Questão
Thin client requirements include fast network connection and specialized software for server access.
Responda
  • True
  • False

Questão 41

Questão
Thick client requirements include access to local storage locations and robust hardware to meet application needs.
Responda
  • True
  • False

Questão 42

Questão
HDMI interface is electronically identical and compatible with the video-only DVI interface
Responda
  • True
  • False

Questão 43

Questão
The power wire of a USB interface can supply up to 750 milliamps of power at 5 volts.
Responda
  • True
  • False

Questão 44

Questão
If a cable box or PC has DVI out, but the TV or monitor only has HDMI in, a DVI-to-HDMI adapter cable is used to connect the video.
Responda
  • True
  • False

Questão 45

Questão
USB Standard supports how many devices?
Responda
  • 10
  • 55
  • 127
  • 200

Questão 46

Questão
Standard keyboards always include the full number pad to the right.
Responda
  • True
  • False

Questão 47

Questão
Where do you go to configure multiple displays?
Responda
  • Control Panel - Appearance and Personalization – Display
  • Control Panel – Screens
  • Control Panel – Display config
  • None of the above

Questão 48

Questão
Multimedia devices are either peripheral or internal components that transfer sound, images, or a combination of both from a personal computer.
Responda
  • True
  • False

Questão 49

Questão
An interactive whiteboard would be considered a specialized input device.
Responda
  • True
  • False

Questão 50

Questão
Expansion card configuration methods include:
Responda
  • Use plug - and - play installation
  • Install the manufacturer’s driver
  • Use the Add Hardware wizard
  • All of the above

Questão 51

Questão
SOHO networks are self - maintaining and do not need a firewall.
Responda
  • True
  • False

Questão 52

Questão
Which of the following features will you find on a wireless router?
Responda
  • Reset button
  • LAN Ethernet ports
  • WAN Ethernet ports
  • All of the above

Questão 53

Questão
Basic QoS is a set of parameters that controls the quality provided to network traffic
Responda
  • True
  • False

Questão 54

Questão
Basic QoS parameters include:
Responda
  • Delay amounts
  • Signal loss
  • Noise limits
  • All of the above

Questão 55

Questão
Which of the following is NOT a common SOHO security method?
Responda
  • Change default user name and password
  • Enable MAC filtering
  • Enable ports
  • Assign static IP addresses

Questão 56

Questão
Which of the following are valid types of printer technologies?
Responda
  • MFD
  • Laser printer
  • Thermal printer
  • All of the above

Questão 57

Questão
Which of the following printer technologies use heat transfer to produce an image on paper?
Responda
  • Inkjet
  • Laserjet
  • Impact printers
  • None of the above

Questão 58

Questão
Thermal printers can produce photo-quality output.
Responda
  • True
  • False

Questão 59

Questão
Printer toner is made up of which of the following?
Responda
  • Dried pigment
  • Iron, carbon and resin
  • Powdered ink
  • None of the above

Questão 60

Questão
Which of the following are valid Printer Driver types?
Responda
  • PPD
  • PCL
  • UDP
  • All of the above

Questão 61

Questão
Drivers are available on installation discs, or can be downloaded from the manufacturer’s website
Responda
  • True
  • False

Questão 62

Questão
Printers can be shared:
Responda
  • Via USB or Ethernet
  • Using Bluetooth, 802.11x, or IR
  • Using a printer server to manage the print queue for network shared printers
  • All of the above

Questão 63

Questão
A client server networking model is where all the computers in the network share responsibilities, management, and file sharing
Responda
  • True
  • False

Questão 64

Questão
A Network Interface Card has which of the following features?
Responda
  • Physical network address
  • Network connection port
  • Status indicator lights
  • All of the above

Questão 65

Questão
How many pins are in one twisted pair connector?
Responda
  • 2
  • 4
  • 8
  • 10

Questão 66

Questão
Fiber optic cable types include:
Responda
  • Single-mode fiber
  • Step index multimode fiber
  • Graded index multimode fiber
  • All of the above

Questão 67

Questão
Which of the following are part of the TCP/IP Suite of protocols?
Responda
  • TCP
  • UUP
  • SMTP
  • A and C

Questão 68

Questão
In the subnet mask 255.255.255.0 for the IP Address, what would be the network ID of the following IP Address: 10.1.1.1?
Responda
  • 10.0000
  • 10.1.1.1
  • 10.0.10.1
  • 10.0.0.0

Questão 69

Questão
Gateways are implemented as hardware, software, or both.
Responda
  • True
  • False

Questão 70

Questão
IPv4 uses 128 bit addresses and IPv6 uses 32 bit addresses.
Responda
  • True
  • False

Questão 71

Questão
Client-side DNS enables clients to perform basic DNS lookups without connecting to a server.
Responda
  • True
  • False

Questão 72

Questão
To send a connectionless datagram the application would have to be written to TCP.
Responda
  • True
  • False

Questão 73

Questão
The SMTP Protocol uses port 25.
Responda
  • True
  • False

Questão 74

Questão
What type of ports range from 1,024 to 49,151?
Responda
  • Well-known ports
  • Registered ports
  • Dynamic or private ports
  • None of the above

Questão 75

Questão
What port does HTTP use?
Responda
  • 22
  • 53
  • 80
  • 443

Questão 76

Questão
Which IEEE standard speaks to wireless standards?
Responda
  • 802.11
  • 802.12
  • 802.13
  • 802.15

Questão 77

Questão
If you wanted a more recent implementation of wireless, that supported an indoor signal range of 225 feet, which technology would you use?
Responda
  • 802.11n
  • 802.15n
  • 802.12g
  • 802.11g

Questão 78

Questão
There is no difference in max data rate between 802.11a and 802.11ac.
Responda
  • True
  • False

Questão 79

Questão
Which of the following ports would you find on a SOHO wireless router?
Responda
  • LAN
  • WAN
  • Ethernet
  • All of the above

Questão 80

Questão
When you create an object to represent a node on the network in the firewall tables, what is it called?
Responda
  • NAT
  • DMZ
  • Address Object
  • None of the above

Questão 81

Questão
Address objects define segments or hosts of your network by IP Address.
Responda
  • True
  • False

Questão 82

Questão
If you need to connect remotely with an encrypted connection to your office, which of the following internet connection types would you use?
Responda
  • MAN
  • VPN
  • Ethernet
  • EAN

Questão 83

Questão
The connection from your ISP to your office is called a WAN, and the connection from the router to the PC’s in the office network is called a LAN.
Responda
  • True
  • False

Questão 84

Questão
Internet connection types and features include:
Responda
  • DSL
  • ISDN
  • WiMAX
  • All of the above

Questão 85

Questão
In order to create your own Ethernet wires, you would use a toner probe to prep the ends of the cable with the clip that plugs into the device or wall.
Responda
  • True
  • False

Questão 86

Questão
A ____________ is used to correctly connect the wires in a wiring closet to the patch panel.
Responda
  • Multimeter
  • Toner probe
  • Crimper
  • Punch down tool

Questão 87

Questão
If you wished to have printer, monitor, and full sized keyboard always plugged in, and the ability to simply remove the laptop without the connections, which of the following would you use?
Responda
  • Laptop lock
  • Docking station
  • Patch panel
  • None of the above

Questão 88

Questão
Laptop power supply has an auto switch power adapter, and knows to switch to battery if the power source from the wall is disconnected.
Responda
  • True
  • False

Questão 89

Questão
Types of laptop displays include:
Responda
  • LCD
  • OLED
  • Plasma
  • All of the above

Questão 90

Questão
Which of the following are types of mobile devices?
Responda
  • Smart watches
  • Fitness monitors
  • Glasses
  • All of the above

Questão 91

Questão
GPS is not considered a mobile device.
Responda
  • True
  • False

Questão 92

Questão
Assume the same threats apply to mobile devices as desktop and laptop devices.
Responda
  • True
  • False

Questão 93

Questão
What is the first step in the Bluetooth Pairing Process?
Responda
  • Find the device for pairing
  • Determine if a pin code is needed
  • Enable Bluetooth
  • Test the connection

Questão 94

Questão
E-mail can be configured to sync with Microsoft Exchange.
Responda
  • True
  • False

Questão 95

Questão
NFC connections are used exclusively by Apple products.
Responda
  • True
  • False

Questão 96

Questão
If you have issues with mobile devices and keypads are not working, you cannot replace just the keyboard.
Responda
  • True
  • False

Questão 97

Questão
Proprietary vendor specific ports include:
Responda
  • Mini USB
  • Lightning
  • IR
  • All of the above

Questão 98

Questão
In a mobile phone, when we press a key and it works very slowly we should reload the software to solve the problem.
Responda
  • True
  • False

Questão 99

Questão
What is the most common problem with the power supply?
Responda
  • Flames
  • Noise
  • Fan
  • Odor

Questão 100

Questão
The reason for the documentation is to write down all of the hardware and software.
Responda
  • True
  • False

Questão 101

Questão
What is the first step of the troubleshooting theory?
Responda
  • Identify the problem
  • Establish a theory
  • Test the theory
  • Document

Questão 102

Questão
Beep codes are different per manufacturer.
Responda
  • True
  • False

Questão 103

Questão
Intermittent device failure could be due to:
Responda
  • Power
  • Heat
  • Motherboard
  • All of the above

Questão 104

Questão
What is the function of POST?
Responda
  • Indexes the type of data expected from the server
  • Formats the drive upon boot
  • Confirms the drive is available and functioning upon boot
  • All of the above

Questão 105

Questão
What is a RAID?
Responda
  • Redundant Array of Independent Disks
  • Redundant Action for Initialized Disks
  • Redundant Arrangement of Agile Disks
  • All of the above

Questão 106

Questão
Checking vendor specifications for the OS and software used is a troubleshooting tip for what?
Responda
  • PATA
  • SATA
  • SCSI
  • None of the above

Questão 107

Questão
What could be identified as the reason there is not a video display?
Responda
  • Video card
  • Physical damage
  • Power
  • All of the above

Questão 108

Questão
Color issues are only caused by application problems.
Responda
  • True
  • False

Questão 109

Questão
What does PING (Internet Control Message Protocol) do?
Responda
  • Make a sound to test audio
  • Send an echo request to confirm connection
  • Shut down an IP address on the network
  • All of the above

Questão 110

Questão
What is the purpose of the toner probe?
Responda
  • Communicate with the printer
  • Remotely turns on and off the network connection
  • Follow or trace a cable, through cable management
  • All of the above

Questão 111

Questão
The test pattern tool is used to monitor calibration.
Responda
  • True
  • False

Questão 112

Questão
Which one of these tools is not best to use as a printer troubleshooting tool?
Responda
  • Compressed air
  • Your breath
  • Hair dryer
  • Toner vacuum

Questão 113

Questão
Printer maintenance kits are specific to the make and model of each printer.
Responda
  • True
  • False

Questão 114

Questão
You should vacuum toner with an ordinary vacuum.
Responda
  • True
  • False

Questão 115

Questão
Cortana is new to Windows 10.
Responda
  • True
  • False

Questão 116

Questão
When hardware has been released after the current OS version, then third party drivers are needed.
Responda
  • True
  • False

Questão 117

Questão
You do not need to review the documentation from the computer manufacturer before using the factory recovery partition.
Responda
  • True
  • False

Questão 118

Questão
The command prompt allows the user to perform the same amount of tasks as through the GUI. (Graphical User Interface)
Responda
  • True
  • False

Questão 119

Questão
What is the best command to run if you are looking to check the operating system’s system files?
Responda
  • Chkdsk
  • SFC
  • Fdisk
  • Robocopy

Questão 120

Questão
What is the best way to move your settings over to a new machine even when the operating system is different or upgraded?
Responda
  • USMT (User State Migration Tool)
  • Easy transfer
  • File and sending transfer
  • All of the above

Questão 121

Questão
Which of the run line utilities performs remote desktop?
Responda
  • mmc
  • dxdiag
  • mstsc
  • rem

Questão 122

Questão
Component services are used to configure and administer:
Responda
  • COM (Component Object Model)
  • COM + Applications
  • DTC (Distributed Transaction Coordinator)
  • All of the above

Questão 123

Questão
Administrative tools include iSCSI Initiator and Task Scheduler.
Responda
  • True
  • False

Questão 124

Questão
Share permissions apply only to actions, folders and one file or folder at a time.
Responda
  • True
  • False

Questão 125

Questão
Which type of user account gives you limited computer access?
Responda
  • Administrator
  • Power User
  • Standard User
  • Guest

Questão 126

Questão
Share permissions can include:
Responda
  • Read
  • Change
  • Full control
  • All of the above

Questão 127

Questão
The proxy server’s purpose is to speed up the connection of multiple machines connecting to the internet at the same time.
Responda
  • True
  • False

Questão 128

Questão
The Ethernet cable may also send an electrical current through what type of network connection?
Responda
  • Wake-on-LAN
  • Speed and duplex settings
  • PoE
  • QoS

Questão 129

Questão
When configuring a client computer to be used with a proxy the proxy server settings must be set to the correct address.
Responda
  • True
  • False

Questão 130

Questão
Which of the following are network connection types?
Responda
  • VPN
  • Dialup
  • WWAN cellular
  • All of the above

Questão 131

Questão
Recovery Image is a function in all Windows operating systems.
Responda
  • True
  • False

Questão 132

Questão
It is necessary to install all updates automatically instead of manually.
Responda
  • True
  • False

Questão 133

Questão
The rm command in Linux is the same as the:
Responda
  • copy in the command prompt
  • del in the command prompt
  • list in the command prompt
  • None of the above

Questão 134

Questão
Similar to Windows, Mac and Linux OS automatically run updates.
Responda
  • True
  • False

Questão 135

Questão
To Force Quit on Mac OS X, press Command-Option-Esc, then select unresponsive App in Force Quit Window.
Responda
  • True
  • False

Questão 136

Questão
The Grep command in Linux does what?
Responda
  • Change directories
  • Full text search
  • Copy a file
  • Move or change files

Questão 137

Questão
On the Mac OS X, Dock Apps are located on the right.
Responda
  • True
  • False

Questão 138

Questão
What is a good reason to run a virtual desktop infrastructure on the server?
Responda
  • The need to run multiple OS locally
  • The inability to run an OS on specific hardware
  • OS testing
  • All of the above

Questão 139

Questão
When setting up the client side virtual machine, it is not necessary to have the same configuration of hardware and memory as the host machine.
Responda
  • True
  • False

Questão 140

Questão
Virtualization requirements include:
Responda
  • Emulator to run the VMs
  • Security to protect VMs from unauthorized access
  • Network components needed to run the VDI
  • All of the above

Questão 141

Questão
What is sometimes considered “on demand software”?
Responda
  • IaaS
  • SaaS
  • PaaS
  • None of the above

Questão 142

Questão
In IaaS (Infrastructure as Service), users are responsible for applications, data, runtime, middleware, and OS.
Responda
  • True
  • False

Questão 143

Questão
Resource pooling is a situation where providers serve multiple clients with provisioned and scalable services.
Responda
  • True
  • False

Questão 144

Questão
Measured service monitors the provisions of services for:
Responda
  • Billing
  • Effective use of resources
  • Predictive planning
  • All of the above

Questão 145

Questão
A web server and a file server have no features in common.
Responda
  • True
  • False

Questão 146

Questão
Which of the following is responsible for name resolution?
Responda
  • Web server
  • File server
  • DHCP server
  • DNS server

Questão 147

Questão
Open Source software is the same as Closed Source software, the only difference is where it is sold.
Responda
  • True
  • False

Questão 148

Questão
What do Office 365, iCloud, Google Apps and eBooks have in common?
Responda
  • They have mobile data synchronization
  • They are open source
  • They are only mobile based
  • All of the above

Questão 149

Questão
A gyroscope determines the orientation of the device with respect to Earth’s magnetic fields.
Responda
  • True
  • False

Questão 150

Questão
Bluetooth is most secure when it is paired.
Responda
  • True
  • False

Questão 151

Questão
Having your contacts from your e-mail server copied to your mobile device is a process known as:
Responda
  • Updating
  • Patching
  • Synchronizing
  • Confirming

Questão 152

Questão
Tethering is when you turn your smartphone into a mobile Wi-Fi hotspot.
Responda
  • True
  • False

Questão 153

Questão
IMSI stands for International Mobile Satellite Identity.
Responda
  • True
  • False

Questão 154

Questão
An attacker may obtain credentials only via their network connection.
Responda
  • True
  • False

Questão 155

Questão
Malware is software that attacks the hardware and shuts down or makes using the computer difficult.
Responda
  • True
  • False

Questão 156

Questão
Types of malware include:
Responda
  • Worms
  • Trojan horses
  • Logic bombs
  • All of the above

Questão 157

Questão
When an attacker obtains credentials from another user and then uses those credentials to mount an attack it is known as what?
Responda
  • Virus
  • Social engineering
  • Spam
  • None of the above

Questão 158

Questão
What is the purpose of a firewall?
Responda
  • To stop traffic coming in and going out
  • To alert the user of all traffic coming in and out
  • To prevent malware
  • All of the above

Questão 159

Questão
What is the best way to clear a hard drive and get rid of the information?
Responda
  • Low level formatting
  • Drilling a hole in the center of the hard drive
  • Standard formatting
  • Shredding the hard drive

Questão 160

Questão
Which of the following are physical security measures?
Responda
  • Video surveillance
  • Security guards
  • Physical barriers
  • All of the above

Questão 161

Questão
Fire and facility intrusions are events that can threaten physical security.
Responda
  • True
  • False

Questão 162

Questão
Host firewalls and personal firewalls are two common types of firewalls.
Responda
  • True
  • False

Questão 163

Questão
Which of the following user accounts have the permissions to install software?
Responda
  • Administrator
  • Power user
  • Guest
  • A and B

Questão 164

Questão
Which of the following represents an administrative share?
Responda
  • \\PC\C$
  • X:C$
  • \\PC\Admin$
  • None of the above

Questão 165

Questão
If you have a complex password, there is no reason to change it in regular intervals.
Responda
  • True
  • False

Questão 166

Questão
Which of the following are examples of user account restrictions?
Responda
  • Lockout
  • Login time restrictions
  • AutoRun
  • A and B

Questão 167

Questão
Which of the following are methods for locking a mobile device to secure it?
Responda
  • Screen locks
  • Face locks
  • Swipe locks
  • All of the above

Questão 168

Questão
A shredder can be used to physically destroy a device.
Responda
  • True
  • False

Questão 169

Questão
When troubleshooting a BSOD, which would be methods to use?
Responda
  • Safe mode / safe boot
  • Disabling a driver
  • Removing hardware
  • All of the above

Questão 170

Questão
Where can you go to see logfiles with error codes for troubleshooting?
Responda
  • Errorlog.txt
  • BSOD
  • Event viewer
  • All of the above

Questão 171

Questão
Slow transfer speed is a common network issue.
Responda
  • True
  • False

Questão 172

Questão
Common network troubleshooting utilities include all the following except:
Responda
  • IPCONFIG
  • TRACERT
  • TRACKSTAT
  • NETSTAT

Questão 173

Questão
Always using trusted installation sources and websites is a malware removal best practice.
Responda
  • True
  • False

Questão 174

Questão
Which of the following are indicators of a virus?
Responda
  • Pop ups
  • Slow network connections
  • Slow PC
  • All of the above

Questão 175

Questão
What are some of the consequences of getting a virus?
Responda
  • Renamed files
  • Hijacked e-mail
  • Automated replies from unknown sent e-mail
  • All of the above

Questão 176

Questão
Which of the following are symptoms of mobile operating system issues?
Responda
  • Dim display
  • Apps not loading
  • Slow performance
  • All of the above

Questão 177

Questão
Which tools are available to use for mobile operating system troubleshooting?
Responda
  • Hard reset
  • Soft reset
  • Uninstall / reinstall apps
  • All of the above

Questão 178

Questão
If applications are not loading you can:
Responda
  • Check for updates to application
  • Force close the app and restart
  • Restart the phone
  • All of the above

Questão 179

Questão
To help counter extremely short battery life you can adjust your brightness settings.
Responda
  • True
  • False

Questão 180

Questão
Mobile devices slow down as internal storage fills up.
Responda
  • True
  • False

Questão 181

Questão
Electrical currents give off ozone gas.
Responda
  • True
  • False

Questão 182

Questão
Workplace security practices should include equipment storage and cable management.
Responda
  • True
  • False

Questão 183

Questão
You should always read the labels and follow instructions carefully when disposing of materials.
Responda
  • True
  • False

Questão 184

Questão
AUP stands for Audible Use Protocol.
Responda
  • True
  • False

Questão 185

Questão
Chemical hazards include:
Responda
  • Laser printer toner
  • Batteries
  • Capacitors
  • All of the above

Questão 186

Questão
Your basic PC toolkit should have which of the following?
Responda
  • Screwdrivers
  • Tweezers
  • Three prong pickup tool
  • All of the above

Questão 187

Questão
Which of the following are software diagnostic tools you can use for maintenance and troubleshooting?
Responda
  • Computer management
  • Event viewer
  • ERRORlog.txt
  • A and B

Questão 188

Questão
Software diagnostic tests can:
Responda
  • Detect problems
  • Repair problems
  • Prevent problems
  • All of the above

Questão 189

Questão
A hard drive self-test is a tool that enables a hard disk drive to test itself when the computer starts.
Responda
  • True
  • False

Questão 190

Questão
A compressed air canister is considered a cleaning compound or material.
Responda
  • True
  • False

Questão 191

Questão
Which of the following are valid licensing types?
Responda
  • Personal license
  • Open source license
  • Shared license
  • A and B

Questão 192

Questão
You only need backups when you are making large changes.
Responda
  • True
  • False

Questão 193

Questão
You should avoid talking to co-workers while with customers.
Responda
  • True
  • False

Questão 194

Questão
When dealing with difficult situations and customers you should rant on social media outlets.
Responda
  • True
  • False

Questão 195

Questão
Confidential materials can be located on a printer.
Responda
  • True
  • False

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