6400048
Descrição
Quiz por Heavyn Wilbern, atualizado more than 1 year ago
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Criado por Heavyn Wilbern
quase 8 anos atrás
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Questão 1
Questão
the psychological process of perceiving sound; the process through which sound waves are picked up by the ears and transmitted to the brain
Responda
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hearing
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listening
Questão 2
Questão
the process of recognizing, understanding, accurately interpreting, and responding effectively to the messages communicated by others
Responda
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listening
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hearing
Questão 3
Questão
the step in the listening process of choosing one sound over another when faced with competinrg stimuli
Responda
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attending
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selecting
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understanding
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remembering
Questão 4
Questão
the step in the listening process of focusing attention on both the presence and communication of someone else
Responda
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remembering
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selecting
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attending
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responding
Questão 5
Questão
the step in the listening process of interpreting and making sense of messages
Responda
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selecting
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remembering
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understanding
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attending
Questão 6
Questão
the step in the listening process of recalling information
Responda
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remembering
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understanding
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attending
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selecting
Questão 7
Questão
the step in the listening process of generating some kind of feedback or reaction that confirms to others that one has received and understood their messages
Responda
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attending
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selecting
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responding
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understanding
Questão 8
Questão
being an active participant in making choices about selecting, attending, and the other steps in the listening process
Responda
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active listening
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passive listening
Questão 9
Questão
failing to make active choices to the listening process
Responda
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active listening
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passive listening
Questão 10
Questão
the degree to which the thought of the listener and the thoughts and intentions of the message producer match following their communication
Responda
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paraphrase
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psuedolistening
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responding
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listening fidelity
Questão 11
Questão
processing and accurately understanding a message; also known as comprehensive listening
Responda
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multi-tasking
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understanding
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paraphrase
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informational listening
Questão 12
Questão
evaluating or analyzing information, evidence, ideas, or opinions; also known as evaluative listening
Responda
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critical listening
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listening barriers
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insensitive listening
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empathic listening
Questão 13
Questão
listening to people with openness, sensitivity, and caring; attempting to know how another person feels
Responda
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empathic listening
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remembering
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critical listening
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paraphrase
Questão 14
Questão
a part of listening empathically that involves guessing at feelings and rephrasing what one thinks the speaker has said
Responda
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multi-tasking
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selective listening
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monopolistic listening
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paraphrase
Questão 15
Questão
listening with the simple goal of taking pleasure in the sounds one receives
Responda
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listening
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understanding
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multi-tasking
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appreciative listening
Questão 16
Questão
a factor that interferes with the ability to accurately comprehend information and respond appropraitely
Responda
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monopolistic listening
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paraphrase
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hearing
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listening barriers
Questão 17
Questão
a state of uneasiness, anxiety, fear, or dread associated with a listening opportunity; also known as receiver appprehension
Responda
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defensive listening
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hearing
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monopolistic listening
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listening apprehension
Questão 18
Questão
responding with aggression and arguing with the speaker without fully listening to the message
Responda
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listening
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paraphrase
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selective listening
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defensive listening
Questão 19
Questão
listening that involves zeroing in only on bits of information that interest the listener, disregarding other messages or parts of messages
Responda
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selective listening
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langauge
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dyad
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demonstration speech
Questão 20
Questão
listening in order to control the communication interaction
Responda
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monopolistic listening
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psuedolistening
Questão 21
Questão
listening that occurs when we fail to pay attention to the emotional content of someone's message, instead taking it at a face value
Responda
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insensitive listening
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primary group
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psuedolistening
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process
Questão 22
Questão
pretending to listen when one is actually not paying attention at all
Responda
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insensitive listening
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psuedolistening
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low language
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leadership
Questão 23
Questão
a cognitive process through which one interprets one's experiences and comes to one's own unique understanding
Responda
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stereotyping
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mindlessness
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perception
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cultural mytopia
Questão 24
Questão
the means by which we gather, organize, and evalute the information we receive
Responda
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undue influence
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selective perception
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prejudice
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communication processing
Questão 25
Questão
mental structures that put together related bits of information
Responda
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mindfulness
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mindlessness
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schemas
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attributions
Questão 26
Questão
the process of being focused on the task at hand; necessary for competent communication.
Responda
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mindfulness
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mindlessness
Questão 27
Questão
a passive state in which the communicator is a less critical processor of information, characterized by reduced cognitive activity, inaccurate recall, and uncritical evaluation
Responda
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mindfulness
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mindlessness
Questão 28
Questão
active, critical thought resulting in a communicator succumbing to the biased nature of perception
Responda
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prejudice
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fundamental attribution error
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perception
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selective processing
Questão 29
Questão
giving greater credibility or importance to something shown or said than should be the case
Responda
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self-concept
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undue influence
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communication processing
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interaction appearance theory
Questão 30
Questão
personal characteristics that are used to explain
Responda
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social comparison theory
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transitions
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perception
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attributions
Questão 31
Questão
the tendency to over emphasize the internal and underestimate the external cause of behaviors we observe in others
Responda
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prejudice
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selective perception
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undue influence
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fundamental attritbution error
Questão 32
Questão
the idea that we usually attribute our own successes to internal factors while explaining our failures by attributing them to situational or external effects
Responda
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cultural mytopia
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social comparison theory
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self-serving bias
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communication processing
Questão 33
Questão
the argument that people change their opinion about the attributions of someone, particularly their physical attractiveness, the more they interact with that person
Responda
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self-disclosure
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self-adequacy
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self-concept theory
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interaction appearance theory
Questão 34
Questão
a form of cultural nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people
Responda
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cultural mytopia
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prejudice
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self-denigration
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self-disclosure
Questão 35
Questão
the act of organizing information about groups of people into categories so that we can generalize about their attitudes, behaviors, skills, morals, and habits
Responda
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self-monitoring
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perception
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stereotyping
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self-esteem
Questão 36
Questão
a deep-seated feeling of unkindness toward particular groups, usually based on negative stereotypes and feelings of superiority over those groups
Responda
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self-fulfilling prophecy
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social comparison theory
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self-actualization
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prejudice
Questão 37
Questão
one's awareness and understanding of who one is, as interpreted by one's thoughts, actions, abilities, values, goals, and ideas
Responda
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self-esteem
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self-monitoring
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self-efficacy
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self-concept theory
Questão 38
Questão
a theory that explains our tendency to compare ourselves to others, such as friends ad acquaintances or popular figures in the media, as we develop our ideas about ourselves
Responda
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self-esteem
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self-monitoring
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social comparison theory
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mindfulness
Questão 39
Questão
how one feels about oneself, usually in a particular situation
Responda
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self-serving bias
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self-monitoring
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self-disclosure
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self-esteem
Questão 40
Questão
the ability to predict, based on self-concept and self-esteem, one's effectiveness in a communication situation
Responda
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selective perception
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schemas
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social comparison theory
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self-efficacy
Questão 41
Questão
a prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur
Responda
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interaction appearance
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self-serving bias
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self-disclosure
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self-fulfilling prophecy
Questão 42
Questão
the feelings and thoughts one experiences when one knowns that one has negotiated a communication situation as well as possible
Responda
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schemas
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cultural mytopia
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self-denigration
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self-actualization
Questão 43
Questão
the feelings one experiences when one assesses own's own communication competence as sufficient or acceptable; less positive than self-actualization
Responda
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cultural mytopia
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interaction appearance theory
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social comparison theory
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self-adequacy
Questão 44
Questão
a negative assessment about a communication experience that involves criticizing or attacking oneself.
Responda
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social comparison theory
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prejudice
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self-monitoring
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self-denigration
Questão 45
Questão
intentional communication designed to show elements of self for strategic purposes; how one lets others know about oneself
Responda
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self-concept theory
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prejudice
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stereotyping
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self-presentation
Questão 46
Questão
the ability to watch over one's environment and others in it for cues as to how to present oneself in particular situations
Responda
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self-presentation
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self-monitoring
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self-disclosure
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stereotyping
Questão 47
Questão
revealing oneself to others by sharing information about oneself
Responda
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schemas
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perception
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self-presentation
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self-disclosure
Questão 48
Questão
a learned system of thought and behavior that belongs to and typifies a relatively large group of people; the composite of their shared beliefs, values, and practices
Responda
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collective culture
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culture
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convergence
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ingroups
Questão 49
Questão
the framework through which one interprets the world and the people in it
Responda
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worldview
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hyperbole
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accommodation
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power distance
Questão 50
Questão
the communication between people from different cultures who have different worldviews
Responda
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salient
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understatment
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generation
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intercultural communication
Questão 51
Questão
a culture that relies on contextual cues - such as time, place, relationship, and situation - to both interpret meaning and send subtle messages
Responda
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high-context cultures
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low-context cultures
Questão 52
Questão
a cultures that uses very direct language and relies less on situational factors to communicate
Responda
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low-context cultures
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high-context cultures
Questão 53
Questão
a culture in which individual perceive themselves first and foremost as members of a group and communicate from that perspective
Responda
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collectivist cultures
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discrimination
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social identity theory
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salient
Questão 54
Questão
a culture whose members place value on autonomy and privacy, with relatively little attention to status and hierarchy based on age or family connections
Responda
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intergroup communication
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feminine culture
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gender
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individualist culture
Questão 55
Questão
the process of adapting behaviors to reduce uncertainty and risk
Responda
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discrimination
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undue influence
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uncertainty avoidance
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salient
Questão 56
Questão
a culture that places value on assertiveness, achievement, ambition, and competitiveness; sometimes referred to as an achievement culture
Responda
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masculine culture
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feminine culture
Questão 57
Questão
cultures that tend to value nurturance, relationships, and quality of life
Responda
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masculine culture
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feminine culture
Questão 58
Questão
the way cultures communication about and with time
Responda
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time orientation
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power distance
Questão 59
Questão
the way in which a culture accepts and expects the division of power among individuals
Responda
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time orientation
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power distance
Questão 60
Questão
a culture that treats time as a limited resource; as a commodity that can be saved or wasted
Responda
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polychronic cultures
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monochronic cultures
Questão 61
Questão
a culture whose members are comfortable dealing with multiple people and tasks at the same time
Responda
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polychronic cultures
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monochronic cultures
Questão 62
Questão
language that downplays the emotional intensity or impoortance of events, often with euphemisms
Responda
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hyperbole
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understatement
Questão 63
Questão
vivid, colorful language with great emotional intensity and often exaggeration
Responda
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understatement
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hyperbole
Questão 64
Questão
a smaller group of people within a culture who are distinguished by features such as race, religion, age, political affiliation, generation, gender, sexual orientation, economic status, educational level, occupation, etc.
Responda
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co-cultures
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generation
Questão 65
Questão
a group of people who were born in a specific time frame, along with its events and social changes that shape attitudes and behavior.
Responda
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co-cultures
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generation
Questão 66
Questão
the behavior and cultural traits assigned to one's sex; determined by the way members of one particular culture define notions of masculinity and femininity
Responda
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generation
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salient
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gender
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accommodation
Questão 67
Questão
the theory that we each have a personal identity, which is our sense of our unique individual personality, and a social identity, that part of our self-concept that comes from group memberships
Responda
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outgroups
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intergroup contact theory
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social identity theory
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salient
Questão 68
Questão
the group in which one identifies and to which one feels one belongs
Responda
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ingroups
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outgroups
Questão 69
Questão
the group one defines as "other"
Responda
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outgroups
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ingroups
Questão 70
Questão
a branch of the communication discipline that focuses on how communication between different groups affects relationships
Responda
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hyperbole
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intergroup communication
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masculine culture
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understatement
Questão 71
Questão
brought to mind in the moment; one's social identity and communication shift depending on which of one's multiple group membership is __________ in a given moment
Responda
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culture
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salient
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worldview
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generation
Questão 72
Questão
a belief in the superiority of one's own culture or group and a tendency to view other cultures through a lens of one's own
Responda
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enthocentrism
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discrimination
Questão 73
Questão
behavior toward a person or group based solely on their membership in a particular group, class, or category
Responda
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discrimination
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enthocentrism
Questão 74
Questão
seeing or hearing what one wants to see or hear in the communication of assorted group members
Responda
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behavioral affirmation
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behavioral conformation
Questão 75
Questão
acting in a way that makes one's expectations about a group come true
Responda
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behavioral conformation
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behavioral affirmation
Questão 76
Questão
mindfulness of behaviors that might offend others
Responda
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intercultural sensitivity
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intergroup context theory
Questão 77
Questão
the argument that interaction between member of different social groups generates a possibility for more positive attitudes to emerge
Responda
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intercultural sensitivity
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intergroup contact theory
Questão 78
Questão
adapting and adjusting one's language and nonverbal behaviors for other people or cultures
Responda
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accommodation
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convergence
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overaccomodate
Questão 79
Questão
when speakers shift their language or nonverbal behaviors toward each other's way of communicating
Responda
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overaccommodate
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convergence
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accommodation
Questão 80
Questão
going too far in changing one's language or nonverbal behavior, based on an incorrect or stereotyping notion of another group
Responda
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convergence
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overaccommodate
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accommodation
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