Questão 1
Questão
The study of communication is important because of which of the following?
Responda
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We can become more employable.
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We can improve our interpersonal relationships
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We can improve our health
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All of the above are reasons to study communication
Questão 2
Questão
According to your textbook, which of the following is not one of the criteria for a competent message.
Responda
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The message should be interesting
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The message should be ethical
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The message should achieve the intended effect
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The message should be understood
Questão 3
Questão
Noshin is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?
Responda
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Noshin and Leah are both decoding
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Noshin is decoding and Leah is encoding
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Noshin and Leah are both encoding
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Noshin is encoding and Leah is decoding
Questão 4
Questão
Prior to class, Daisy received a phone message alerting her to call home immediately. As a result of receiving this message, she is unable to focus on the class discussion. Which component of the communication process does this describe?
Responda
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Context
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Noise
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Feedback
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Receiver
Questão 5
Questão
During football practice, Coach Rodriguez tells Jacob to drop and give him 20 pushups! Jacob immediately does as he’s told. This example best describes which model of communication?
Responda
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Reaction
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Transaction
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Interaction
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Action
Questão 6
Questão
You’re on the phone with a friend and you propose a time to meet at your favorite restaurant. Your friend asks, “You said 7:00pm, right?” This example best describes which model of communication?
Responda
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Redundancy
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Transaction
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Interaction
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Action
Questão 7
Questão
Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example best describes which model of communication?
Responda
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Communication as transaction
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Communication as interaction
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Communication as feedback
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Communication as action
Questão 8
Questão
Kara's friend states that she did not understand what Kara meant by her previous statement. Kara restates her message by giving an example that is personally relevant to her friend. Kara's behavior best illustrates which of the principles of communication?
Responda
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Effectively adapting to the context of communication
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Being aware of your communication
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Appropriately adapting your messages to others
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Effectively using and interpreting nonverbal messages
Questão 9
Questão
Your identity or subjective description of who you think you are is ______.
Responda
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Self-reflexiveness
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Self-expectation
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Self-esteem
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Self-concept
Questão 10
Questão
Priscilla feels that she is unattractive and unlovable following a recent break-up with her boyfriend. Prior to this incident, Priscilla had a healthy view of her worth. Priscilla experienced a decrease in ______.
Responda
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Self-esteem
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Self-consciousness
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Self-concept
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Self-reflexiveness
Questão 11
Questão
Before his exam, John felt nervous and unprepared. He told his friend, “I think I’m going to fail.” When John got his exam score back, he earned a failing grade. This is an example of:
Responda
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Self-expectation
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Self-fulfilling prophecy
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Self-esteem
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Self-concept
Questão 12
Questão
Aaron was asked to give a speech to the incoming freshmen about the advantages of serving in student government. He had never given a speech before and was very nervous. A speech professor suggested that in addition to practicing, he could picture himself delivering the speech successfully and receiving favorable feedback from his audience. Which method did the professor recommend to help Aaron manage his communication apprehension?
Questão 13
Questão
Pat is watching TV, and his roommate walks in and tells Pat that he wishes to talk to him. Pat turns off the TV in order to focus on the conversation with the roommate. Pat’s decision to focus on the roommate rather than the television illustrates what stage of the perceptual process?
Responda
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Closure
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Interpretation
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Organization
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Attention and selection
Questão 14
Questão
Assuming a person belongs to a particular group because of his or her clothing is an example of which of the following?
Responda
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Attention
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Closure
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Reframing
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Selection
Questão 15
Questão
Robin suspected that her roommate, Julie, wanted to break up with her boyfriend. Rather than asking her specifically, Robin paid close attention to how Julie complained about him, avoided his phone calls, and was late getting ready for dates with him. What method was Robin using to check her perception of Julie’s feelings?
Questão 16
Questão
Veronica noticed that her roommate responded with short, one-word answers to her questions. She suspected that her roommate was upset with her, but she didn’t know why. She asked her, “It seems like you have been avoiding me all day. When I ask you a question, you answer with only a few words. Have I done something to make you mad at me?” This statement is an example of _____.
Questão 17
Questão
_____ meaning conveys the restrictive, or literal meaning of a word, and _____ meaning conveys the personal and subjective meaning of a word.
Responda
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Concrete; abstract
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Abstract; concrete
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Denotative; connotative
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Connotative; denotative
Questão 18
Questão
Christine and Tim are having a huge argument. Christine said to Tim, “Either you love me or you don’t!” Which of the following barriers to effective communication does this statement represent?
Responda
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Sexism
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Abstraction
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Polarization
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Denotation
Questão 19
Questão
Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and co-worker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. This is an example of:
Responda
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Apathy
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Manipulation
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Empathy
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Control
Questão 20
Questão
The reason we say that nonverbal communication is more believable than verbal communication is that _____.
Responda
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Nonverbal communication is less obvious than verbal communication
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Verbal communication is more ambiguous than nonverbal communication
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Nonverbal communication is mostly under our conscious control
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Verbal communication is a conscious activity, much of our nonverbal is not
Questão 21
Questão
Displays of culture such as clothing, jewelry, and makeup, are called _____.
Responda
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vocalics
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illustrators
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gestures
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artifacts
Questão 22
Questão
Melissa is in the middle of delivering her speech when she begins to twirl her hair as she speaks. This action is known as a(n)
Responda
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Illustrator
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Vocalic
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Adaptor
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Regulator
Questão 23
Questão
Monica moves closer to Luke and begins to converse with him from about two feet away. At this distance, in which of Luke’s spatial zones is Monica in?
Responda
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Public
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Social
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Personal
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Intimate
Questão 24
Questão
Benito enters a coffeehouse and places his book, his laptop and his coffee in an arrangement around the table where he plans to work on this paper for is intercultural communication class. These items are being used to serve as which of the following?
Responda
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Repeaters
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Illustrators
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Emblems
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Territorial markers
Questão 25
Questão
Listening involves the processes of:
Responda
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Attending, sorting, interpreting, filtering, rehearsing
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Selecting, acknowledging, comprehending
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Selecting, attending, understanding, remembering, responding
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Awareness, rejecting, decoding, remembering, reacting
Questão 26
Questão
Keri really enjoys talking with people, learning about them, and sharing personal information. How would you describe Keri’s listening style?
Responda
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Analytical listening
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Relational listening
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Task-oriented
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Critical listening
Questão 27
Questão
Don was working on his new job. When asking his new boss for information, he noticed his boss' answers tended to ramble on and this made Don second guess what his boss was saying. This frustrated Don when all he wanted was information. Don's listening style would be described as:
Responda
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Task-oriented listening
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Critical listening
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Relational listening
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Defensive listening
Questão 28
Questão
All men are mortal. Socrates is a man. Therefore, Socrates is mortal. This is an example of which critical thinking theory?
Responda
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Questão 29
Questão
A student entered the classroom late so, therefore, the student missed an important presentation. This is an example of which critical thinking theory?
Responda
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Questão 30
Questão
My teacher reminds me of my husband. He probably is just as sweet! This is an example of which critical thinking theory?
Responda
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Questão 31
Questão
Who you think you are is [blank_start]self-concept[blank_end].
Responda
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self-concept
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self-fulfilling prophecy
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self-expectation
Questão 32
Questão
You predict something, then it comes True, this concept is called [blank_start]self-fulfilling prophecy[blank_end].
Responda
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self-fulfilling prophecy
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self-concept
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self-expectation
Questão 33
Questão
Goals of how you expect yourself to behave is called [blank_start]self-expectation[blank_end].
Responda
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self-expectation
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dreams
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self-concept
Questão 34
Questão
Choosing what to focus on.
Responda
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Selection
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Reframing
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Closure
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Attention
Questão 35
Questão
Seeing something from a different point of view.
Responda
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Selection
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Reframing
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Closure
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Attention
Questão 36
Questão
What we see in environment.
Responda
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Selection
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Reframing
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Closure
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Attention
Questão 37
Questão
What is the behavior called when someone is fidgeting while talking to someone?
Responda
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Regulator
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Adaptor
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Vocalic
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Illustrator
Questão 38
Questão
What is the behavior called when a person is twirling hair while they are in a stressful situation?
Responda
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Regulator
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Adaptor
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Vocalic
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Illustrator
Questão 39
Questão
Behavior that contradicts what is being said. For example: A person is yawning while saying they are not tired.
Responda
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Illustrator
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Vocalic
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Adaptor
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Regulator
Questão 40
Questão
Nonverbal sign that has a specific meaning. For example: Holding your pointer finger vertically to your lips, means "Shhh."
Responda
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Regulator
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Adaptor
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Illustrator
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Emblems
Questão 41
Questão
A culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.
Responda
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Co-Culture
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High-Context Culture
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Low-Context Culture
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Cultural shock
Questão 42
Questão
A culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.
Responda
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Co-Culture
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High-Context Culture
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Low-Context Culture
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Word Culture
Questão 43
Questão
Human movements, gesture, and postures.
Responda
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Kinesics
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Dialect
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Denotative
Questão 44
Questão
Halls Spatial Zones: Which Zone is 0 ft - 1 1/2 ft.
Responda
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Personal Space
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Intimate Space
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Social Space
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Public Space
Questão 45
Questão
Halls Spatial Zones: Which Zone is 4 ft - 12 ft.
Responda
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Intimate Space
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Social Space
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Personal Space
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Public Space
Questão 46
Questão
Halls Spatial Zones: Which Zone is 1 1/2 ft - 4 ft.
Responda
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Intimate Space
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Social Space
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Personal Space
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Public Space
Questão 47
Questão
Halls Spatial Zones: Which Zone is 12 ft and beyond.
Responda
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Intimate Space
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Personal Space
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Public Space
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Social Space
Questão 48
Questão
Listeners prefer to attend to feelings and emotions and to search for common areas of interest when listening to others.
Responda
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Relational-oriented listening style
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Analytical-oriented listening style
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Critical listening style
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Task-oriented listening style
Questão 49
Questão
Listeners prefer to withhold judgment, listen to all sides of an issue, and wait until they hear the facts before reaching a conclusion.
Responda
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Relational-oriented listening style
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Analytical-oriented listening style
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Critical listening style
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Task-oriented listening style
Questão 50
Questão
Listeners are focused on accomplishing something and look at the overall structure of the message to see what action needs to be taken; they also like efficient, clear, and briefer messages.
Responda
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Task-oriented listening style
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Critical listening style
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Analytical-oriented listening style
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Relational-oriented listening style
Questão 51
Questão
Listeners are likely to listen for the facts and evidence to support key ideas and an underlying logic; they also listen for errors, inconsistencies, and discrepancies when listening.
Responda
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Task-oriented listening style
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Critical listening style
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Analytical-oriented listening style
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Relational-oriented listening style