Questão 1
Questão
When a lead is converted, it becomes an Account, Contact, and optionally an Opportunity. With Territory Management enabled, Account (Territory) Assignment Rules will fire, which may assign the new Account to a Territory (or possibly multiple Territories).
Questão 2
Questão
ROI Analysis report is available in Salesforce.
Questão 3
Questão
Existing triggers that meet the workflow rule criteria trigger the rule.
Questão 4
Questão
A clear benefit of using an Import Wizard instead of the Data Loader is the ability to prevent data duplication.
Questão 5
Questão
Sending an email to a customer from the Case does not reset the case escalation.
Questão 6
Questão
Who can import data for all users?
Responda
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Only Administrators
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Only users with a special role
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Administrators or any user with Modify All Data permissions in their profile
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Any user with Modify All Data permissions in their profile
Questão 7
Questão
How many fields (columns) can be displayed on a Customizable Related List?
Questão 8
Questão
Premier Support is not free in PE.
Questão 9
Questão
Which is functionality of a Lead Auto-Response Rule? (Check all that apply)
Responda
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You can create response rules based on any attribute of the incoming case or lead.
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The email responses are listed in the Activity History related list of the lead or contact.
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Response rules for leads and cases determine the email template to use when responding to cases and leads captured via Web-to-Lead, Web-to-Case, Email-to-Case, or your Self-Service portal.
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None of the above
Questão 10
Questão
What objects in Org Wide Defaults allow you to do a public read/write/transfer?
Responda
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Accounts
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Opportunities
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Leads
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Cases
Questão 11
Questão
Which of the follwing date objects affect customized forecasts? (Check all that apply)
Questão 12
Questão
Which statement is true regarding Data Validation Rules? (Check all that apply)
Responda
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Validation rules can contain a formula or expression that evaluates the data in one or more fields and returns a value of "True" or "False."
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Cannot be turned off by the user but it can be modified by the user.
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Validation rules include an error message to display to the user when the rule returns a value of "True" due to an invalid value.
Questão 13
Questão
Custom report types allow you to define report criteria from which users can run and create custom reports. With custom report types, you can enable users to create reports from predefined standard and custom objects, object relationships, and standard and custom fields that you specify.
Questão 14
Questão
How many custom tabs can you have in EE?
Questão 15
Questão
What key (non-obvious) features are FREE in PE? (Check all that apply)
Questão 16
Questão
How many Account or Contact records can a standard user import per session?
Questão 17
Questão
For which objects can you enable Fields History Tracking?
Responda
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Accounts, cases, contacts, contracts, leads, opportunities, solutions, and custom objects
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Accounts, cases, contacts, contracts, leads, opportunities, solutions but not custom objects
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Accounts, contacts, leads, opportunities, solutions, and custom objects
Questão 18
Questão
Select the information included in the Company Profile. (Check all that apply)
Questão 19
Questão
Where would you make a field required? (Check all that apply)
Questão 20
Questão
How many custom fields can you have per object in EE?
Responda
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500
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1000
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50.000
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Unlimited
Questão 21
Questão
How many Roll-Up Summary fields can be created per object?
Questão 22
Questão
Formula fields are recalculated only once, when you first view the record.
Questão 23
Questão
How many custom objects can you have in EE?
Questão 24
Questão
You can use Sharing Rules to override organization wide defaults.
Questão 25
Questão
Field-Level Security provisions how the profile views/sees the field on the page layout. Option are : Visible or Read Only.
Questão 26
Questão
What standard fields are created with every custom object?
Responda
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Created By, Currency, Division, Last Modified By, Name, Owner
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Object ID, Created By, Currency, Division, Last Modified By, Name, Owner
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Users can define the standard fields to be created in a custom obects.
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None of the above
Questão 27
Questão
You can rename/relabel all Salesforce tab.
Questão 28
Questão
When can inactive assignment rules be run on leads?
Questão 29
Questão
When you define a Data Validation Rule, you must also define ______.
Responda
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A role
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An error message
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A profile
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An email
Questão 30
Questão
How does a Profile differ from a Role?
Responda
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A Profile defines HOW users see records and WHAT they can do with them, but the Role defines WHICH records a user has access to.
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A Profile defines WHICH records a user has access to but the Role defines HOW users see records and WHAT they can do with them.
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A Profile is defined at the a Role Group level.
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A Role is defined at the Profile Group level.
Questão 31
Questão
How many apps can you install?
Responda
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15 for PE and 100 for EE (also take custom tab and object limits into consideration).
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25 for PE and 10 for EE (also take custom tab and object limits into consideration).
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5 for PE and 10 for EE (also take custom tab and object limits into consideration).
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5 for PE and 100 for EE (also take custom tab and object limits into consideration).
Questão 32
Questão
Where do active currencies live? (Check all that apply)
Questão 33
Questão
Which of the following does Salesforce provide for restricting login access to the application? There are 3 correct answers.
Responda
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Organization-wide IP restrictions
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Organization-wide login hour restrictions
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Profile-based login hour restrictions
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Profile-based IP restrictions
Questão 34
Questão
Which of the following records can not be mass transferred?
Responda
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Open Cases
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Closed Cases
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Closed Activities
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Open Activities