General Educational Development Certificate Virtual Training (Hotline and Virtual Office) Quiz sobre Virtual Office, criado por Jessica Powell em 17-07-2017.
In order to effectively manage the OWA Virtual Office, what should teachers be logged into?
Responda
Blackboard inside the Citrix portal
Cisco Jabber
Genius/V2 Hotline Account
Cisco Finesse
Questão 2
Questão
What are some best practices to follow while in the Virtual Office?
Responda
Be professional, respectful, and remember FERPA during sessions.
Conduct office hours in a quiet location and avoid distractions that will detract from student engagement.
Make sure your mic is on for audio and off when you don’t want audio.
If you are having technical issues during the middle of a session, send a chat message to the student to inform him/her what is going on, or post a message on the whiteboard.
Ignore students if they're not on your roster.
Questão 3
Questão
What are some of the necessary skills needed when in the Virtual Office?
Responda
Ability to use Breakout Rooms
Ability to create new virtual offices
Ability to promote users to Moderators
Ability to enable/disable participants’ rights
Ability to share content/files in Bb Ultra
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