Question 1
Question
What is the role of the CMOS in a modern computer?
Answer
-
Saves information about system devices
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Loads the operating system into memory
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Coordinates the use of system hardware with the operating system
-
Tests hardware during system startup
Question 2
Question
Which of the following components is an example of firmware?
Question 3
Question
When you boot the computer, it hangs after asking you for the current date and time. What is the most likely problem?
Answer
-
The BIOS is outdated
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Daylight Savings Time has started or ended
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The CMOS battery has failed
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The computer needs more RAM
Question 4
Question
When do you need to upgrade the system BIOS?
Answer
-
Whenever a BIOS update provides functionality not currently supported that is required by the operating system or hardware
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Whenever installing a new hard disk drive
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Whenever the BIOS settings need to be modified
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Whenever upgrading a video card's on-board BIOS
Question 5
Question
What should you do before flashing the BIOS?
Question 6
Question
What is the name for the routine that tests the motherboard, memory, disk controllers, video, keyboard and other system hardware?
Question 7
Question
You have just connected a second monitor to your laptop. It is not displaying anything. What would you check?
Question 8
Question
Your PC displays the message 'Non System Disk or Disk Error'. Which of the following will produce this result?
Answer
-
The CMOS lost the hard drive configuration
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The system was not shut down properly
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The hard drive partition was not activated
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The system files were not transferred to the hard drive
Question 9
Question
You want to use a wireless keyboard and mouse with your laptop computer. Which method should you use?
Answer
-
Bluetooth
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USB
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802.11g Wireless
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IEEE 1394
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PS/2
Question 10
Question
Which of the following terms describes a PC card that you can insert and remove without rebooting the computer?
Answer
-
Plug-and-play
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At Attachment
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Hot-swappable
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Hot-play
Question 11
Question
Where is Disk Management located within Windows 7?
Answer
-
Administrative tools
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Control Panel
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Computer Management
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Device Manager
Question 12
Question
Which disk types does Windows Support?
Answer
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Primary
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Static
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Basic
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Extended
Question 13
Question
Which of the following is a characteristic of extended partitions?
Answer
-
They can be set to active
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They are subdivided into logical drives
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There can be multiple extended partitions per drive
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They are bootable
Question 14
Question
Which tool would you to create and delete partitions on hard drives?
Answer
-
Disk Management
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Services
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Explorer
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Device Manager
Question 15
Question
Which of the following answers lists examples of storage media types that can be read, but not written upon?
Question 16
Question
Platters of a magnetic hard drive spin at a rate measured in:
Answer
-
Revolutions per second
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Iterations per minute
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Revolutions per minute
-
Iterations per second
Question 17
Question
What is the name of a cloud-based data storage service provided by Microsoft?
Answer
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iDrive
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Cloud Drive
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Dropbox
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OneDrive
Question 18
Question
On a SCSI bus, each device is assigned a number from 0 to 15 known as:
Answer
-
SCSI ID
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Device ID
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OUI
-
Bus ID
Question 19
Question
Which of the memory types listed below allows for permanent storage of data?
Answer
-
VRAM
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DVD-RAM
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SRAM
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Buffered Memory
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DRAM
Question 20
Question
What is the HDD form factor used in laptops?
Answer
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3.5 inch
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5.25 inch
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1.8 inch
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2.5 inch
Question 21
Question
A 3.5 inch floppy disk can sore up to:
Answer
-
360 KB
-
1.44 MB
-
360 MB
-
1.2 MB
Question 22
Question
A single sided, double layer DVD can store up to:
Answer
-
8.5 GB of data
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15.6 GB of data
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4.7 GB of data
-
7.8 GB of data
Question 23
Question
A single layer, mini Blu-ray disc can store up to:
Answer
-
8.44 GB of data
-
4.7 GB of data
-
7.8 GB of data
-
15.6 GB of data
Question 24
Question
A storage technology that combines multiple disk drive components into a single logical unit to increase logical boume size, improve performance, or reliability is called:
Answer
-
Serial ATA (SATA)
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Small Computer System Interface (SCSI)
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Single Large Expensive Disk (SLED)
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Redundant Array of Independent Disks (RAID)
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Parallel ATA (PATA)
Question 25
Question
The disadvantage from using this device results from a fact that any incoming signal on any of its ports is re-created and sent out on any connected ports, which in turn forces all the connected devices to share the total amount of available bandwidth.
Answer
-
Hub
-
Switch
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Access Point
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Bridge
Question 26
Question
Which of the following answers refers to a data link layer (Layer2) device designed to forward data packets between Local Area Network (LAN) segments?
Answer
-
Router
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Hub
-
Switch
-
Firewall
Question 27
Question
A device designed to filter and transfer IP packets between dissimilar types of computer networks is called:
Answer
-
Hub
-
Router
-
Switch
-
Load Balancer
Question 28
Question
What types of device would be the most convenient for interconnecting two or more physically separated network segments?
Question 29
Question
A software for hardware that checks information coming from the internet and depending on the applied configuration settings either blocks it or allows it to pass through is called:
Answer
-
Antivirus
-
Firewall
-
Anti-spyware
-
Malware
Question 30
Question
A type of network device that amplifies received signal so it can be transmitted over greater distance without loss in a quality is called:
Answer
-
Patch panel
-
Multiplexer
-
Repeater
-
Passive hub
Question 31
Question
Which of the following tools would be used for attaching RJ-45 connectors to a twisted-pair Ethernet cable?
Answer
-
Cable tester
-
Needle-nose pliers
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Crimper
-
Punch down tool
Question 32
Question
What is the name of a tool used for removing electrical insulation cover from electric wires?
Answer
-
Cable Crimper
-
Wire Stripper
-
Snips
-
Punch Down Tool
Question 33
Question
A type of tool used for verifying correct electrical connections of wires in a cable is known as:
Answer
-
Cable Tester
-
Loopback Plug
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Tone Generator
-
Multimeter
Question 34
Question
Which of the following networking tools would be of help in determining the optimal placement off a WAP?
Answer
-
Wi-Fi Analyzer
-
Pentest
-
Vulnerability Scanner
-
Proximity Reader
Question 35
Question
What is the bit length of an IPv4 address?
Answer
-
32 bits
-
48 bits
-
64 bits
-
128 bits
Question 36
Question
An IPv6 address consist of :
Answer
-
32 bits
-
48 bits
-
64 bits
-
128 bits
Question 37
Question
The FTP Protocol is designed for:
Question 38
Question
What is the function of SMTP?
Question 39
Question
A protocol used for retrieving contents of an Internet page from a web server is called:
Question 40
Question
What is the function of POP3?
Answer
-
Sending email messages between mail servers
-
Retrieving email messages from a mail server
-
Translating domain names into IP addresses
-
File exchange
Question 41
Question
Which of the following would be in use when a WINS server tries to resolve a host name into an IP address on a Windows-based LAN?
Answer
-
TCP/IP
-
NETBIOS
-
Telnet
-
DNS
Question 42
Question
The term Internet Protocol Security (IPsec) refers to a suite of protocols providing authentication and encryption features in order to ensure secure exchange of IP packets.
Question 43
Question
What is the common term for a group of protocols used to carry voice data over a packet-switched network?
Question 44
Question
Which of the answers listed below refers to a suite of protocols used to enable internet access on mobile devices?
Question 45
Question
Which of the following acronyms refers to a series of basic hardware diagnostic tests performed by the startup BIOS after the computer is powered on?
Question 46
Question
Possible cause of continuous system reboot loops includes:
Question 47
Question
Which of the following could cause slow performance of a hard drive?
Answer
-
Disk Striping
-
File Fragmentation
-
Disk Mirroring
-
Disk Duplexing
Question 48
Question
For a newly added hard drive, this command allows to configure the drive with a file system so that Windows can store information on the disk:
Answer
-
FORMAT
-
NBSTAT
-
MSTS
-
DEFRAG
Question 49
Question
When a computer monitor is unable to display image on the screen, the most common causes (and the earliest ones to fix) for this problem include:
Answer
-
Inverter failure
-
Loose cable connections
-
Bad LCD display
-
Backlight failure
Question 50
Question
Which of the following command-line utilities allows to test the reachability of a host across an IP network?
Answer
-
NETSTAT
-
PING
-
IFCONFIG
-
TRACERT
Question 51
Question
Which of the actions listed below should be of help while troubleshooting non-responsive touch screen of a mobile device?
Answer
-
Reseating the device's battery
-
Erasing all content / settings and restoring the device to factory defaults
-
Pressing a specific key combination / button to perform system restart
-
Removing screen protector and cleaning the screen
-
All of the above
Question 52
Question
What is a common use for a flash card slot in a notebook?
Question 53
Question
When disconnecting the keyboard ribbon cables from the notebook, which is the best method to use?
Answer
-
Gently pull up on the connectors retaining latch
-
Never disconnect these. Simply fold them back out and out of your way.
-
Gently pull cable straight out without kinking it
-
Remove the small screw that hold the ZIF lock down
Question 54
Question
Three short beeps during POST indicates which of the following?
Question 55
Question
The power cord for the laptop has a block on it (sometimes called a brick). What does this block do?
Answer
-
Converts AC power to DC power
-
Provides a hub for peripheral USB devices
-
Provides direct power for CCFL-backlit LCD monitors
-
Converts DC power to AC power
Question 56
Question
Which of the following input devices uses a stylus?
Answer
-
Digitizer
-
Touch Screen
-
Touch Pad
-
Track Point
Question 57
Question
Which of the following is an extra button or knob on a laptop keyboard that moves the mouse cursor?
Answer
-
Express Card
-
Digitizer
-
Touch Pad
-
Point Stick
Question 58
Question
Which type of interface is most commonly used for internal hard disks in notebook systems?
Answer
-
Mini-PCI
-
USB
-
IDE
-
PCIe
-
SATA
Question 59
Question
You have a system that has been overheating. Which of the following actions will not help to keep the system cool?
Answer
-
Installing a water cooling system
-
Adding thermal paste or a thermal pad between the CPU and the heat sink
-
Cleaning off the inside of the computer case
-
Installing heat spreaders and heat sinks on internal components
-
Removing the case side panel
Question 60
Question
Which of the following units is used to measure the speed of a modern CPU?
Question 61
Question
A set of Intel CPU hardware enhancements improving support for virtualization is known as:
Answer
-
EPV
-
VT-x
-
Catalyst
-
Hyper-V
Question 62
Question
A 64-bit CPU can be used either with a 32-bit or 64-bit version of the Microsoft Windows operating system.
Question 63
Question
Which of the answers listed below refers to the area of implementation of No-eXecute bit (NX bit)?
Answer
-
Parity checks
-
Malware protection
-
Biometric authentication
-
Data backup
Question 64
Question
A software that temporarily stores print jobs on the computer hard disk or in memory until the printer is ready to print them is called:
Answer
-
Task Scheduler
-
Feed Assembly
-
Task Manager
-
Print Spooler
Question 65
Question
Which of the following tools would be the most appropriate to clean the inside of a laser printer?
Answer
-
Toner Vacuum
-
Regular House Vacuum
-
Cleaning Brush
-
Pipe Cleaners
Question 66
Question
Which of the answers listed below refers to a standard unit of measuring print resolution?
Question 67
Question
Imaging drum is a printer component used in:
Answer
-
Inkjet Printers
-
Thermal Printers
-
Laser Printers
-
Impact Printers
Question 68
Question
A set of printer replacement parts is commonly referred to as:
Question 69
Question
Which of the following Windows 7/8/8.1 Control Panel applets allows for adding, removing and managing printers?
Answer
-
Printers
-
Devices and Printers
-
Action Center
-
Printers and Faxes
Question 70
Question
In laser printing, toner falling off of the printed copy indicates a problem with:
Answer
-
Fusing Unit
-
Toner Cartridge
-
Print Head
-
Cleaning Blade
Question 71
Question
A single sheet or roll of printing paper with holes punched along each side is designed for use with:
Answer
-
Laser Printers
-
Dot-Matrix Printers
-
Inkjet Printers
-
Thermal Printers
Question 72
Question
Which of the symptoms listed below would indicate a depleted toner cartridge as the source of a printing problem?
Question 73
Question
The process of moving the toner to the drum is known as which of the following?
Answer
-
Processing
-
Exposing
-
Transferring
-
Developing