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IT Engineer - Technical Assessment v2.0

Description

Exam for applicants for support role.
Icelantic Support
Quiz by Icelantic Support, updated 7 months ago
Icelantic Support
Created by Icelantic Support over 6 years ago
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Resource summary

Question 1

Question
Microsoft Exchange is used for the following...
Answer
  • User Login Management
  • Office Licensing
  • Email Management
  • Database Management
  • Data Share Management

Question 2

Question
Which of the following product(s) is/are components of Microsoft's Office 365 Suite?
Answer
  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • Windows Server Online
  • Remote Connectivity Manager
  • Microsoft Delve
  • Microsoft Entrypoint
  • Yammer

Question 3

Question
A Microsoft 365 user is leaving the company. To keep their mailbox intact for historical data, and apply their license to a New Starter so that they can start using Microsoft 365 services right away, you would complete which steps in the correct order:
Answer
  • Remove the Leaver's License. Create a New User with the left over license.
  • Remove the Leaver's License. Convert the mailbox to a Shared Mailbox. Create a new user with the left over license.
  • Convert the Leaver's mailbox to a Shared Mailbox, Remove the Leaver's License, Create a new user with the left over license.
  • Convert the Leaver's mailbox to an Archive Mailbox, Remove the Leaver's License, Create a new user with the left over license.
  • Remove the Leaver's License. Convert the mailbox to a Archive Mailbox. Create a new user with the left over license.

Question 4

Question
What tool(s) might you use to amend mailbox permissions? (Select any that are correct)
Answer
  • Active Directory User and Computers
  • Active Directory Mailboxes and Groups
  • Exchange Management Console
  • SQL Management Studio
  • Microsoft Powershell
  • Command Prompt

Question 5

Question
The correct Powershell command for allowing "Bob" full access to Sandra's entire mailbox is:
Answer
  • Add-MailboxFolderPermission -User "Sandra" -Identity "Bob" -AccessRights Full
  • Add-MailboxFolderPermissions -User "Bob" -Identity "Sandra" -AccessRights FullAccess
  • Add-MailboxPermission -Identity "Sandra" -User "Bob" -AccessRights FullAccess
  • Add-MailboxPermissions -Identity "Sandra" -User "Bob" -AccessRights Full

Question 6

Question
To change the email address that a user sends email from in an on premise environment, the following statement best summarizes the process:
Answer
  • In Exchange Management Console, edit the mailbox's default email address in the Display Tab
  • In Exchange Management Console, add a new X400 address, and set it as default
  • In Exchange Management Console, add a new SMTP address, and set it as default
  • In Exchange Management Console, add a new POP/IMAP address, and set it as default

Question 7

Question
Azure AD Connect is a tool that does the following:
Answer
  • Connects client computers to the Microsoft Azure Service
  • Synchronizes User Attributes between on-premise and cloud environments
  • Connects two separate Microsoft 365 accounts so that they can view each others calendars/mailboxes
  • Creates a temporary relationship between Microsoft systems and Azure systems
  • There is no such thing called Azure AD Connect

Question 8

Question
Which of the following services is responsible for assigning IP addresses to each device on a network?
Answer
  • DNS
  • DHCP
  • Active Directory
  • Routing and Remote Access

Question 9

Question
Which command can you run to determine if another device on your network is online?
Answer
  • PING
  • IPCONFIG
  • HOSTNAME
  • SYSINFO

Question 10

Question
Which protocol allows users to browse a file share on a Windows Server?
Answer
  • S3
  • NTFS
  • SSH
  • SMB

Question 11

Question
What command line tool would you most likely use to test DNS resolution?
Answer
  • NSLOOKUP
  • TRACERT
  • PING
  • DNSCFG
  • NSRESOLVE

Question 12

Question
Which of the following are legitimate DNS record types? (Select multiple)
Answer
  • A Record
  • CNAME Record
  • MX Record
  • NS Record
  • TXT Record
  • SRV Record
  • WIN Record
  • APP Record
  • B Record
  • WWW Record

Question 13

Question
Which option below would be the correct way to browse to a share on another Windows machine on the network?
Answer
  • //servername/sharename
  • //sharename.servername
  • \\servername\sharename
  • \\servername.sharename

Question 14

Question
A dynamic IP address is an IP Address which:
Answer
  • Will never change
  • Will change regularly
  • Can be used more than once
  • Is segregated from the rest of the network

Question 15

Question
What does it mean if an IPCONFIG command shows a PC has an IP address beginning 169. ?
Answer
  • The computer has a working local network connection but is unable to reach the internet
  • The computer has the correct IP address and is now on the network
  • The computer was not able to obtain an IP Address from a DHCP Server
  • The computer has been given an IP Address on the wrong range by the DHCP Server

Question 16

Question
What is the preferred file system for Windows Server 2019?
Answer
  • exFAT
  • NTFS
  • ReFS
  • FAT32
  • ReiserFS

Question 17

Question
What feature of Microsoft Windows causes the system to prompt “Do you want to allow the following program to make changes to this computer?”
Answer
  • Run As
  • Sudo
  • Secure Computing
  • User Account Control

Question 18

Question
Which server function is shown in this picture?
Image:
Capture (binary/octet-stream)
Answer
  • DNS Manager
  • DHCP
  • Active Directory Domains and Trusts
  • Certification Authority

Question 19

Question
Which server function is shown in this picture?
Image:
Exam2 (binary/octet-stream)
Answer
  • DNS
  • Routing and Remote Access
  • DHCP
  • Server Manager

Question 20

Question
Which command would you run to view a list of services on a Microsoft Windows server?
Answer
  • run.services
  • show.services
  • services.msc
  • Localservices.msc

Question 21

Question
The command "GPUPDATE" will carry out which function?
Answer
  • Manually refresh group policy
  • Create a new group policy
  • Refresh DNS
  • None of the above

Question 22

Question
Which of the below is not a type of RAID?
Answer
  • RAID 0
  • RAID 1
  • RAID 5
  • RAID 6
  • RAID 7
  • RAID 10

Question 23

Question
The "net start" and "net stop" commands can be used in command prompt to perform which of these actions?
Answer
  • Stop and Start Services
  • Stop and Start the Windows Firewall
  • Stop and Start a process
  • Stop and Start a program

Question 24

Question
Which command below would you run to examine an error message in more detail?
Answer
  • task manager
  • powershell.exe
  • services.msc
  • eventvwr.msc

Question 25

Question
Which of the following is a diagnostic mode of a computer operating system?
Answer
  • Windows Safe Mode
  • Windows Repair System (WRS)
  • Windows Fixer
  • Windows Diagnostic Boot Mode

Question 26

Question
A standard user in Microsoft Windows 10 without admin rights to the PC will not be able to do which of the following tasks:
Answer
  • Install or uninstall a program
  • View the Control Panel
  • Browse the Internet
  • Send an e-mail

Question 27

Question
As part of troubleshooting a problematic printer, which service can be restarted on a Microsoft Windows PC?
Answer
  • Printing Services
  • Print Server
  • Print Spooler
  • Printing Operator

Question 28

Question
For a client with an on-premise domain controller, Microsoft 365 and Azure AD Connect, where would you create a user account?
Answer
  • Active Directory Users and Computers
  • Azure Active Directory Portal
  • Office 365 Active Users Screen
  • Microsoft Exchange Management Console

Question 29

Question
Which native Microsoft Windows Professional feature can be used to remotely control to another PC?
Answer
  • Telnet
  • PCViewer
  • Remote Connection Management
  • Remote Desktop

Question 30

Question
Which of the IP Addresses below would you most likely use to connect to a router's management page when on a PC connected to the same network as the router?
Answer
  • 192.168.16.1
  • 8.8.8.8
  • 83.82.45.61
  • 192.168.1.255

Question 31

Question
Which command would you run from Microsoft Windows Command Prompt to determine if a port is open on a remote host?
Answer
  • PING
  • TELNET
  • NETSTAT
  • TRACERT

Question 32

Question
Where on a router management page would you likely update the ISP credentials?
Answer
  • WAN
  • NAT
  • LAN
  • Firewall

Question 33

Question
On a router, NAT stands for:
Answer
  • Network Address Translation
  • Network Access Table
  • Not Always True
  • Networking Across Tunnels

Question 34

Question
Which option below is a feature of routers and switches which prioritizes traffic so that more important traffic can pass first?
Answer
  • VLAN
  • QOS
  • NAT
  • WCF

Question 35

Question
Which option below would you use on a router to partition the network into logical segments, providing better administration, security, and management of multicast traffic?
Answer
  • WAN
  • DLAN
  • WLAN
  • VLAN

Question 36

Question
A business running an in-house Microsoft Exchange Server would need which option below set on their router or set by their ISP?
Answer
  • A DNS Client
  • A Static IP Address
  • A Dynamic IP Address
  • A Site to Site VPN

Question 37

Question
Which of these are related to VPN technology? (Check all that apply)
Answer
  • L2TP
  • IPv8
  • IPSEC
  • IPSTACK
  • PPTP

Question 38

Question
On a wireless router or wireless access point the SSID best describes:
Answer
  • The password to connect to the network
  • The type of wireless network
  • The name of the wireless network
  • The security protocol used on the wireless network

Question 39

Question
Which function on a router is used to either allow or block traffic coming in on a specific port?
Answer
  • DNS
  • Firewall
  • ALG
  • Portscan

Question 40

Question
Select the current Microsoft 365 License type(s) below that include the Microsoft Office software suite? (Check all that apply)
Answer
  • Office 365 Enterprise E1
  • Office 365 Enterprise E3
  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • None of the Above

Question 41

Question
A type of protocol used in network management systems for monitoring network-attached devices is called:
Answer
  • SMB
  • NTP
  • SNMP
  • RDP

Question 42

Question
A network command-line utility in Microsoft Windows that tracks and displays the route taken by IPv4 packets on their way to another host is known as:
Answer
  • ping
  • tracert
  • nslookup
  • telnet

Question 43

Question
Which option below refers to an ipconfig command parameter used for displaying the full TCP/IP configuration information for all adapters?
Answer
  • -a
  • /?
  • /-a
  • /all

Question 44

Question
An organization plans to deploy Exchange Online. In order to support all Exchange Online features you need to create the required DNS entries. Which 2 entries below would you need to create?
Answer
  • A
  • SRV
  • MX
  • CNAME

Question 45

Question
What server function is shown in this image?
Image:
Gpo (binary/octet-stream)
Answer
  • DNS Manager
  • Group Policy Management
  • Domain Policy Manager
  • Routing and Remote Access

Question 46

Question
Your backup plan calls for a full backup every Sunday. Every other day of the week, you need to back up only the changes since the last full backup. Which backup type should you use for Tuesday?
Answer
  • Daily
  • Normal
  • Incremental
  • Differential

Question 47

Question
Which term below can best be described as a data storage virtualization technology that combines multiple physical disk drive components into one or more logical units for the purposes of data redundancy, performance improvement, or both?
Answer
  • JBOD
  • RAID
  • Partitioning
  • TPI

Question 48

Question
Which term below is a technology included in Microsoft Windows that can create backup copies or snapshots of computer files or volumes, even when they are in use.
Answer
  • VSS
  • SMB
  • diskpart
  • NTFS

Question 49

Question
You manage a company's Active Directory. You need to delegate the control of a branch office to a set of administrators. Where would you place the users and computers that belong to the branch office?
Answer
  • In a Distribution Group
  • In an Organizational Unit
  • In the root of the domain
  • In the built-in container

Question 50

Question
You need to assign permissions to access resources. Which type of group should you use?
Answer
  • Workgroup
  • Organizational group
  • Distribution Group
  • Security Group
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