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17976773
Managing Change
Description
Successful organizational change requires careful planning, adaptability, and a whole lot of persistence. How familiar are you with change management process and practices?
No tags specified
change management
workplace transitions
managing change
Quiz by
Tom LaForce
, updated more than 1 year ago
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Created by
Tom LaForce
over 5 years ago
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Resource summary
Question 1
Question
Which of the following are effective practices when leading change?
Answer
Keep information secret until all the details have been worked out.
Involve the people who will be effected by the change.
Announce major changes via email so that everyone is informed in the same way.
Monitor employees for signs of stress.
Question 2
Question
When one of your employees appears unwilling to make a change you want to implement, what's the first thing you should do?
Answer
Re-explain the reason for the change.
Tell the person what will happen if they don't change.
Offer an incentive for the person to change.
Share your observations with the person and discover the source of the resistance.
Question 3
Question
When communicating a planned change, what information should you include:
Answer
The reason for the change.
What the change will involve.
How the change will be implemented.
All the above.
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