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Question 1
Question
When the way of life in an organization is strongly impacted by its values and
beliefs, such values and beliefs are referred to as:
Answer
-
Organizational climate
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Organizational culture
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Organization's Locus of control
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Organizational Mood
Question 2
Question
The three components of employee engagement are:
Answer
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Employee satisfaction, motivation, and commitment
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Employee attraction, retention, and rewards
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Task significance, task variety, and job autonomy
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Employee responsibility, authority, and feedback
Question 3
Question
When teams hit a roadblock due to differences of opinions, this is referred to as:
Answer
-
Team norming
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Team breakdown
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Team storming
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Team dysfunction
Question 4
Question
A team that sets their own priorities, solves problems, and receives strategic
direction from a manager is a:
Answer
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Self-managing team
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Self-designing team
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Employee involvement team
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Semi-autonomous team
Question 5
Question
Personality clashes in a team can cause:
Answer
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C-type conflict
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A-type conflict
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Role conflict
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Process conflict
Question 6
Question
Which of the following organization structures has centralized control?
Answer
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Functional Departmentalization
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Product Departmentalization
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Customer Departmentalization
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Geographic Departmentalization
Question 7
Question
A major disadvantage of a Matrix structure is that it can result in:
Answer
-
Duplication of effort
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Less cross-departmental collaboration
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Bureaucracy
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Confusion
Question 8
Question
It is important to instill the need for change at which stage of Lewin's Change
Management process?
Answer
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Transition stage
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Unfreeze stage
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Refreeze stage
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Resistance stage
Question 9
Question
When performance expectations are clear but incompatible, this results in:
Answer
-
Role ambiguity
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Job overloading
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Affective conflict
-
Role conflict
Question 10
Question
Which of the following teams have the highest degree of empowerment?
Answer
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Self-designing team
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Employee involvement team
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Self-managing team
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Semi-autonomous work group
Question 11
Question
All of the following statements are true about a large team, EXCEPT
Answer
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It has a more difficult time to becoming and staying cohesive.
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The larger the group, the more likely social loafing will occur.
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Team productivity rises as the number of members increases.
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Individuals tend to identify less with team accomplishments.
Question 12
Question
Which of the following leadership styles focuses on change and innovation?
Answer
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Transformational leadership
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Transactional leadership
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Authentic leadership
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Servant leadership
Question 13
Question
When employees receive the outcomes they think they deserve from their job, this
is referred to as:
Answer
-
Procedural justice
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Distributive justice
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Natural justice
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Reciprocal justice
Question 14
Question
Which of the following statements is false about the Human Relations Movement?
Answer
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It aligns well with Scientific Management.
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It was born out of the Hawthorne Studies.
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It involves a more participative style of management.
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It suggests that strict specialization is incompatible with human needs.
Question 15
Question
What is valence?
Answer
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The value of a consequence
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The perceived likelihood of achieving a goal
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A measure of accuracy
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The difference between budgeted and actual expenditures
Question 16
Question
The Five-Factor Model of personality includes all of the following EXCEPT:
Answer
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Extraversion
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Emotional stability
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Assertiveness
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Conscientiousness
Question 17
Question
When an individual feels an obligation to stay with an organization, they are said to
show:
Answer
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Organization commitment
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Affective commitment
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Continuance commitment
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Normative commitment
Question 18
Question
The theory that considers whether a person's motivation is autonomous or
controlled is knowns as:
Answer
-
Self-efficacy theory
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Self-determination theory
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Intrinsic motivation theory
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Self-actualization theory
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