Question 1
Question
Which of the following is NOT one of the five disciplines of "the learning
organization"?
Answer
-
Mental models
-
Strategic thinking
-
Personal mastery
-
Team learning
Question 2
Question
Knowing the steps to take when creating an Excel spreadsheet is an example of
what kind of knowledge?
Answer
-
Explicit knowledge
-
Tacit knowledge
-
Intellectual knowledge
-
Functional knowledge
Question 3
Question
Which of the following is NOT a principle of andragogy?
Answer
-
Learners are dependent on the teacher.
-
Learners are motivated intrinsically.
-
Learners want to participate in the learning.
-
Negative self-concept can be a barrier to learning.
Question 4
Question
Adaptive Character of Thought theory highlights three stages of learning. Which of
the following is NOT one of them?
Answer
-
Procedural knowledge
-
Declarative knowledge
-
Knowledge compilation
-
Experiential knowledge
Question 5
Question
At what stage in the Instructional Systems Design Process would the unit quizzes of
a training program be developed?
Answer
-
Needs analysis stage
-
Evaluation stage
-
Delivery stage
-
Design stage
Question 6
Question
Which of the following is NOT considered when conducting a training needs
analysis?
Answer
-
The performance needs of the employee
-
The task requirements of the job
-
The return on investment of the training
-
The organization's strategic priorities
Question 7
Question
For a training objective to be complete, it includes a statement that describes the
learning outcome in terms of:
Answer
-
Performance, condition, criterion
-
Knowledge, behaviour, impact
-
Content, schedule, audience
-
Budget, location, evaluation
Question 8
Question
When delivering a workshop designed to update one's Excel spreadsheet skills,
how would you set up the room?
Answer
-
U-shape
-
Round tables
-
Classroom
-
Team seating
Question 9
Question
When training employees on complex machinery requiring a number of sequential
steps, which of the following learning methods should be used?
Answer
-
A whole-learning approach involving massed practice
-
A part-learning approach involving distributed practice
-
A part-learning approach involving massed practice
-
A whole-learning approach involving distributed practice
Question 10
Question
According to Kirkpatrick's hierarchical model of training evaluation, if you wanted
employees to use a new selling technique as a result of a training course, which
level of evaluation would you focus in?
Answer
-
Level 1 - Reaction
-
Level 2 - Learning
-
Level 3 - Behaviour
-
Level 4 - Results
Question 11
Question
Which of the following is NOT a training delivery issue?
Answer
-
Participant fear
-
Instructor credibility
-
Quizzes
-
Seating arrangements
Question 12
Question
The first step in the preparation of delivering a training program is:
Question 13
Question
Which of the following defines job-related competencies?
Answer
-
Employee job-related assessments
-
Job-related knowledge, skills, and abilities
-
Job-related performance criteria
-
Job-related responsibilities
Question 14
Question
Which four variables does the COMA model of training evaluation measure?
Answer
-
Cognitive Variables, Organizational Environment, Motivation, Attitudes
-
Cognitive Variables, Openness to Learning, Methods of delivery, Aptitude
-
Classroom Set-up, Organization of Materials, Methods of Instruction,
Assessment of Participants' Reactions
-
Content, Organization of Lessons, Materials, Attendance
Question 15
Question
What type of training evaluation measures the worthiness or effectiveness of a
training program?
Answer
-
Formative Evaluation
-
Reaction evaluation
-
Descriptive evaluation
-
Summative evaluation
Question 16
Question
Which of the following learning organization characteristics refers to the images and
assumptions that people have about themselves and the world?
Answer
-
Systems Thinking
-
Mental Models
-
Personal Mastery
-
Shared Vision
Question 17
Question
All of the following are post-training initiatives used to enhance the transfer of
training EXCEPT:
Answer
-
Booster sessions
-
Debriefs
-
Feedback
-
Attentional advice
Question 18
Question
Groups of employees who share similar concerns and problems and meet regularly
to share their experiences and knowledge are called:
Answer
-
Communities of practice
-
Focus groups
-
Task forces
-
Self-directed teams