Question 1
Question
The study of communication is important because of which of the following?
Answer
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We can become more employable.
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We can improve our interpersonal relationships
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We can improve our health
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All of the above are reasons to study communication
Question 2
Question
According to your textbook, which of the following is not one of the criteria for a competent message.
Answer
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The message should be interesting
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The message should be ethical
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The message should achieve the intended effect
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The message should be understood
Question 3
Question
Noshin is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions?
Answer
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Noshin and Leah are both decoding
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Noshin is decoding and Leah is encoding
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Noshin and Leah are both encoding
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Noshin is encoding and Leah is decoding
Question 4
Question
Prior to class, Daisy received a phone message alerting her to call home immediately. As a result of receiving this message, she is unable to focus on the class discussion. Which component of the communication process does this describe?
Answer
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Context
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Noise
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Feedback
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Receiver
Question 5
Question
During football practice, Coach Rodriguez tells Jacob to drop and give him 20 pushups! Jacob immediately does as he’s told. This example best describes which model of communication?
Answer
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Reaction
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Transaction
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Interaction
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Action
Question 6
Question
You’re on the phone with a friend and you propose a time to meet at your favorite restaurant. Your friend asks, “You said 7:00pm, right?” This example best describes which model of communication?
Answer
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Redundancy
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Transaction
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Interaction
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Action
Question 7
Question
Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example best describes which model of communication?
Answer
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Communication as transaction
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Communication as interaction
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Communication as feedback
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Communication as action
Question 8
Question
Kara's friend states that she did not understand what Kara meant by her previous statement. Kara restates her message by giving an example that is personally relevant to her friend. Kara's behavior best illustrates which of the principles of communication?
Answer
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Effectively adapting to the context of communication
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Being aware of your communication
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Appropriately adapting your messages to others
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Effectively using and interpreting nonverbal messages
Question 9
Question
Your identity or subjective description of who you think you are is ______.
Answer
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Self-reflexiveness
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Self-expectation
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Self-esteem
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Self-concept
Question 10
Question
Priscilla feels that she is unattractive and unlovable following a recent break-up with her boyfriend. Prior to this incident, Priscilla had a healthy view of her worth. Priscilla experienced a decrease in ______.
Answer
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Self-esteem
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Self-consciousness
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Self-concept
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Self-reflexiveness
Question 11
Question
Before his exam, John felt nervous and unprepared. He told his friend, “I think I’m going to fail.” When John got his exam score back, he earned a failing grade. This is an example of:
Answer
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Self-expectation
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Self-fulfilling prophecy
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Self-esteem
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Self-concept
Question 12
Question
Aaron was asked to give a speech to the incoming freshmen about the advantages of serving in student government. He had never given a speech before and was very nervous. A speech professor suggested that in addition to practicing, he could picture himself delivering the speech successfully and receiving favorable feedback from his audience. Which method did the professor recommend to help Aaron manage his communication apprehension?
Question 13
Question
Pat is watching TV, and his roommate walks in and tells Pat that he wishes to talk to him. Pat turns off the TV in order to focus on the conversation with the roommate. Pat’s decision to focus on the roommate rather than the television illustrates what stage of the perceptual process?
Answer
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Closure
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Interpretation
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Organization
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Attention and selection
Question 14
Question
Assuming a person belongs to a particular group because of his or her clothing is an example of which of the following?
Answer
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Attention
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Closure
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Reframing
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Selection
Question 15
Question
Robin suspected that her roommate, Julie, wanted to break up with her boyfriend. Rather than asking her specifically, Robin paid close attention to how Julie complained about him, avoided his phone calls, and was late getting ready for dates with him. What method was Robin using to check her perception of Julie’s feelings?
Question 16
Question
Veronica noticed that her roommate responded with short, one-word answers to her questions. She suspected that her roommate was upset with her, but she didn’t know why. She asked her, “It seems like you have been avoiding me all day. When I ask you a question, you answer with only a few words. Have I done something to make you mad at me?” This statement is an example of _____.
Question 17
Question
_____ meaning conveys the restrictive, or literal meaning of a word, and _____ meaning conveys the personal and subjective meaning of a word.
Answer
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Concrete; abstract
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Abstract; concrete
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Denotative; connotative
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Connotative; denotative
Question 18
Question
Christine and Tim are having a huge argument. Christine said to Tim, “Either you love me or you don’t!” Which of the following barriers to effective communication does this statement represent?
Answer
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Sexism
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Abstraction
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Polarization
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Denotation
Question 19
Question
Greg has just started his new job and is feeling overwhelmed with projects that are coming due in a short time. He is talking with Julia, his friend and co-worker. Julia responds by relating the frustration and confusion she felt when she started the job and offers to help Greg get back on track with his projects. This is an example of:
Answer
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Apathy
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Manipulation
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Empathy
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Control
Question 20
Question
The reason we say that nonverbal communication is more believable than verbal communication is that _____.
Answer
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Nonverbal communication is less obvious than verbal communication
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Verbal communication is more ambiguous than nonverbal communication
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Nonverbal communication is mostly under our conscious control
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Verbal communication is a conscious activity, much of our nonverbal is not
Question 21
Question
Displays of culture such as clothing, jewelry, and makeup, are called _____.
Answer
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vocalics
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illustrators
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gestures
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artifacts
Question 22
Question
Melissa is in the middle of delivering her speech when she begins to twirl her hair as she speaks. This action is known as a(n)
Answer
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Illustrator
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Vocalic
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Adaptor
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Regulator
Question 23
Question
Monica moves closer to Luke and begins to converse with him from about two feet away. At this distance, in which of Luke’s spatial zones is Monica in?
Answer
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Public
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Social
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Personal
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Intimate
Question 24
Question
Benito enters a coffeehouse and places his book, his laptop and his coffee in an arrangement around the table where he plans to work on this paper for is intercultural communication class. These items are being used to serve as which of the following?
Answer
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Repeaters
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Illustrators
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Emblems
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Territorial markers
Question 25
Question
Listening involves the processes of:
Answer
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Attending, sorting, interpreting, filtering, rehearsing
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Selecting, acknowledging, comprehending
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Selecting, attending, understanding, remembering, responding
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Awareness, rejecting, decoding, remembering, reacting
Question 26
Question
Keri really enjoys talking with people, learning about them, and sharing personal information. How would you describe Keri’s listening style?
Answer
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Analytical listening
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Relational listening
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Task-oriented
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Critical listening
Question 27
Question
Don was working on his new job. When asking his new boss for information, he noticed his boss' answers tended to ramble on and this made Don second guess what his boss was saying. This frustrated Don when all he wanted was information. Don's listening style would be described as:
Answer
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Task-oriented listening
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Critical listening
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Relational listening
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Defensive listening
Question 28
Question
All men are mortal. Socrates is a man. Therefore, Socrates is mortal. This is an example of which critical thinking theory?
Answer
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Question 29
Question
A student entered the classroom late so, therefore, the student missed an important presentation. This is an example of which critical thinking theory?
Answer
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Question 30
Question
My teacher reminds me of my husband. He probably is just as sweet! This is an example of which critical thinking theory?
Answer
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Cause and effect
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Reasoning
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Parataxic distortion
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Syllogism
Question 31
Question
Who you think you are is [blank_start]self-concept[blank_end].
Answer
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self-concept
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self-fulfilling prophecy
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self-expectation
Question 32
Question
You predict something, then it comes True, this concept is called [blank_start]self-fulfilling prophecy[blank_end].
Answer
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self-fulfilling prophecy
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self-concept
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self-expectation
Question 33
Question
Goals of how you expect yourself to behave is called [blank_start]self-expectation[blank_end].
Answer
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self-expectation
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dreams
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self-concept
Question 34
Question
Choosing what to focus on.
Answer
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Selection
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Reframing
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Closure
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Attention
Question 35
Question
Seeing something from a different point of view.
Answer
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Selection
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Reframing
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Closure
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Attention
Question 36
Question
What we see in environment.
Answer
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Selection
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Reframing
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Closure
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Attention
Question 37
Question
What is the behavior called when someone is fidgeting while talking to someone?
Answer
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Regulator
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Adaptor
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Vocalic
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Illustrator
Question 38
Question
What is the behavior called when a person is twirling hair while they are in a stressful situation?
Answer
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Regulator
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Adaptor
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Vocalic
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Illustrator
Question 39
Question
Behavior that contradicts what is being said. For example: A person is yawning while saying they are not tired.
Answer
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Illustrator
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Vocalic
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Adaptor
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Regulator
Question 40
Question
Nonverbal sign that has a specific meaning. For example: Holding your pointer finger vertically to your lips, means "Shhh."
Answer
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Regulator
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Adaptor
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Illustrator
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Emblems
Question 41
Question
A culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.
Answer
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Co-Culture
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High-Context Culture
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Low-Context Culture
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Cultural shock
Question 42
Question
A culture in which people derive much information from the words of a message and less information from nonverbal and environmental cues.
Answer
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Co-Culture
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High-Context Culture
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Low-Context Culture
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Word Culture
Question 43
Question
Human movements, gesture, and postures.
Answer
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Kinesics
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Dialect
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Denotative
Question 44
Question
Halls Spatial Zones: Which Zone is 0 ft - 1 1/2 ft.
Answer
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Personal Space
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Intimate Space
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Social Space
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Public Space
Question 45
Question
Halls Spatial Zones: Which Zone is 4 ft - 12 ft.
Answer
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Intimate Space
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Social Space
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Personal Space
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Public Space
Question 46
Question
Halls Spatial Zones: Which Zone is 1 1/2 ft - 4 ft.
Answer
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Intimate Space
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Social Space
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Personal Space
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Public Space
Question 47
Question
Halls Spatial Zones: Which Zone is 12 ft and beyond.
Answer
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Intimate Space
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Personal Space
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Public Space
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Social Space
Question 48
Question
Listeners prefer to attend to feelings and emotions and to search for common areas of interest when listening to others.
Answer
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Relational-oriented listening style
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Analytical-oriented listening style
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Critical listening style
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Task-oriented listening style
Question 49
Question
Listeners prefer to withhold judgment, listen to all sides of an issue, and wait until they hear the facts before reaching a conclusion.
Answer
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Relational-oriented listening style
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Analytical-oriented listening style
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Critical listening style
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Task-oriented listening style
Question 50
Question
Listeners are focused on accomplishing something and look at the overall structure of the message to see what action needs to be taken; they also like efficient, clear, and briefer messages.
Answer
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Task-oriented listening style
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Critical listening style
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Analytical-oriented listening style
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Relational-oriented listening style
Question 51
Question
Listeners are likely to listen for the facts and evidence to support key ideas and an underlying logic; they also listen for errors, inconsistencies, and discrepancies when listening.
Answer
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Task-oriented listening style
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Critical listening style
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Analytical-oriented listening style
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Relational-oriented listening style