Question 1
Question
1. Which network device makes forwarding decisions based on the destination MAC address that is contained in the frame?
Answer
-
repeater
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hub
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switch
-
router
Question 2
Question
2 A customer is considering a multipurpose device to create a home network. Which three devices are usually integrated into a multipurpose network device? (Choose three.)
Answer
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email server
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router
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switch
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web server
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wireless access point
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print server
Question 3
Question
3 Which technology would be recommended for a business that requires workers to access the Internet while visiting customers at many different locations?
Question 4
Question
4 When is a dial-up connection used to connect to an Internet provider?
Answer
-
when a high-speed connection is provided over a cable TV network
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when a digital connection is provided using ISDN
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when a regular telephone line is used
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when a cellular telephone provides the service
Question 5
Question
5 Which type of connection to the Internet is capable of the fastest transfer rates?
Answer
-
ISDN BRI
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dial-up
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ISDN PRI
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cable
Question 6
Question
6 Which statement describes the logical topology for a LAN?
Answer
-
It describes how computers access the LAN medium.
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It depicts the locations of main routers and switches in a LAN.
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It lists the number of computers, routers, and switches on the LAN.
-
It defines how computers connect to a LAN.
Question 7
Question
7 ABC Company requires preventive maintenance for all local network cabling once a year. Which task should be included in the preventive maintenance program?
Answer
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Replace all labeling on the cables.
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Replace all cable supports to prevent loose attachment points.
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Disconnect and reconnect all patch cables.
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Inspect all patch cables for breaks.
Question 8
Question
8 What is an example of network maintenance?
Answer
-
immediately turning off a network device if the network device is making an unusual sound
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educating users on IT policies and procedures
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using cable supports to identify the devices to which the cables are connected
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not doing preventive maintenance regularly if the maintenance interrupts network activity
Question 9
Question
9 A technician is troubleshooting a problem where the user claims access to the Internet is not working, but there was access to the Internet the day before. Upon investigation, the technician determines that the user cannot access the network printer in the office either. The network printer is on the same network as the computer. The computer has 169.254.100.88 assigned as an IP address. What is the most likely problem?
Answer
-
The router that connects this network to other networks is down.
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The network interface card driver needs to be updated.
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The IP default gateway on the computer is incorrect.
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The computer cannot communicate with a DHCP server.
Question 10
Question
10 Which technology is most often used to connect devices to a PAN?
Answer
-
Bluetooth
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IEEE 802.11n wireless
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fiber optic cabling
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coaxial cabling
Question 11
Question
11 Which three layers of the OSI model map to the application layer of the TCP/IP model? (Choose three.)
Answer
-
data link
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application
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network
-
transport
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physical
-
session
-
presentation
Question 12
Question
12 A device has an IPv6 address listed as 2001:0DB8:75a3:0214:0607:1234:aa10:ba01. What is the interface ID of the device?
Answer
-
ba01
-
0607:1234:aa10:ba01
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2001:0DB8:75a3
-
2001:0DB8
Question 13
Question
13 What is a characteristic of the UDP protocol?
Question 14
Question
14 What would be a disadvantage of configuring a wireless router or access point to operate only in accordance with the 802.11g protocol standard?
Answer
-
802.11a wireless devices will not be able to connect to the wireless network.
-
The 802.11g standard does not support static IP addressing.
-
Using only 802.11g will cause multiple SSIDs to be broadcast.
Question 15
Question
15 What is the maximum segment length that is specified by the 1000BASE-T standard?
Answer
-
1640 ft (500 m)
-
984 ft (300 m)
-
328 ft (100 m)
-
3280 ft (1000 m)
-
607 ft (185 m)
Question 16
Question
16 Which two characteristics describe Ethernet technology? (Choose two.)
Answer
-
It is supported by IEEE 802.3 standards.
-
It is supported by IEEE 802.5 standards.
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It typically uses an average of 16 Mb/s for data transfer rates.
-
It uses a ring topology.
-
It uses the CSMA/CD access control method.
Question 17
Question
17 Which three factors are reasons for a company to choose a client/server model for a network instead of peer-to-peer? (Choose three.)
Answer
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The company network requires secure access to confidential information.
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Each user understands how to safely share files across a network.
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All employees passed a strict background check as part of the corporate hiring practices.
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The data gathered by the employees is critical and should be backed up on a regular basis.
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The network is small with fewer than eight users.
-
The users need a central database to store inventory and sales information.
Question 18
Question
18 What benefit is provided by a computer data network?
Question 19
Question
19 When would a printer be considered a network host?
Answer
-
when it is connected to a workstation
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when it is connected to a laptop
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when it is connected to a switch
-
when it is connected to a PC
Question 20
Question
20 A user can print to a printer that is on the same network, but the traffic of the user cannot reach the Internet. What is a possible cause of the problem?
Answer
-
The PC default gateway address is missing or incorrect.
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The NIC on the PC is faulty.
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The PC has an incorrect IP address.
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The network cable connected to the user PC is faulty.
Question 21
Question
21 What is identified by the 100 in the 100BASE-TX standard?
Answer
-
the maximum cable distance in meters
-
the series number of the standard
-
the maximum number of network nodes
-
the maximum bandwidth in Mb/s
Question 22
Question
22 A user installs a new gigabit NIC in a PC. The user notices that the data transfer rate is much slower than expected. What should the user do to fix the problem?
Answer
-
Change the NIC duplex setting from half duplex to full duplex.
-
Disable sleep mode.
-
Disable hibernation mode.
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Change the value assigned to the NIC wake-on-LAN setting.
Question 23
Question
23 A company adds a few refurbished computers to a network. The company finds, however, that the refurbished computers perform significantly worse than the original networked computers do. The original computers performed much faster with applications that required the transfer of data over the network. What should the company technicians do?
Answer
-
Check if the refurbished computers are using a VPN.
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Check if the network interface cards in the refurbished computers are limited to 10 Mb/s.
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Check if subnet mask is correct.
-
Check if the gateway address is correct.
Question 24
Question
24 What is the major difference between desktop and laptop motherboards?
Answer
-
Desktops use the AT form factor while laptops use the mini or baby AT form factor.
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Desktop motherboards typically have a standard form factor and are interchangeable while laptop motherboards are proprietary.
-
Desktops have a variety of expansion and RAM slot designs while laptops have standard expansion and RAM slot designs.
-
Currently there is no significant difference in the motherboard form factors for the desktop and laptop.
Question 25
Question
25 Which type of interface do current laptops use to achieve similar expansion capabilities as desktops?
Answer
-
CardBus
-
PC ExpressCard
-
ISA
-
PCI
Question 26
Question
26 Which display technology is most commonly found in modern laptop computers?
Question 27
Question
27 Which generation of cell-phone standards was the first to deal with how to send and receive text, photographs, and video?
Answer
-
first
-
second
-
third
-
fourth
Question 28
Question
28 Which two characteristics make laptops a better choice than desktop computers? (Choose two.)
Answer
-
mobility
-
functionality
-
size
-
OS installed
-
compatibility
Question 29
Question
29 Refer to the exhibit. Which type of connection is indicated when a laptop LED is illuminated with the symbol that is shown?
Answer
-
USB
-
WiFi
-
FireWire
-
Bluetooth
Question 30
Question
A technician is responding to a helpdesk ticket for a laptop that has a distorted image of the Windows desktop. What is one possible solution?
Answer
-
Adjust the power scheme.
-
Calibrate the LCD backlight.
-
Reset the laptop to the native resolution.
-
Obtain an updated display driver from the laptop manufacturer.
Question 31
Question
31 Which two devices can be individually configured within Windows XP to power off after the laptop has been idle for a given period of time? (Choose two.)
Answer
-
optical drive
-
disk drive
-
fan
-
monitor
-
wireless NIC
Question 32
Question
32 Which three components commonly connect to USB or FireWire ports? (Choose three.)
Answer
-
camera
-
AC adapter
-
PC Card
-
printer
-
scanner
-
graphics adapter
Question 33
Question
33 Which two laptop ports are used primarily for communication and network connectivity? (Choose two.)
Answer
-
Ethernet
-
modem
-
parallel
-
DVI
Question 34
Question
34 Where can a technician change the power schemes on a laptop running Windows XP?
Answer
-
Select Advanced Settings from within the BIOS.
-
Select Power Options from within the Control Panel.
-
Select Power from within Administrative Tools.
-
Select Configure Power Settings from within Computer Management.
Question 35
Question
35 Which two questions that a technician can ask during the troubleshooting process are considered open-ended? (Choose two.)
Answer
-
Does the monitor come on?
-
Can you access the Internet?
-
Is the laptop battery charging?
-
What software has been installed?
-
How would you describe the problem you are experiencing?
Question 36
Question
36 A technician is replacing a laptop SODIMM. With what component is the technician working?
Question 37
Question
37 Which two actions should be performed to clean the surface of CDs and DVDs? (Choose two.)
Answer
-
Use a lint-free cotton cloth.
-
Use a cotton ball.
-
Use a household cleaning solution.
-
Wipe the disc from the center outward.
-
Wipe the disc in a clockwise direction.
-
Wipe the disc in a counterclockwise direction.
Question 38
Question
38 A technician has been called in to troubleshoot a laptop that fails to power on. The technician repeatedly pushes the power button without any results. What should the technician do next?
Answer
-
Attach the AC adapter.
-
Replace the battery with a spare.
-
Press a key on the keyboard or use the pointing device.
-
Remove any unused devices including externally connected ones.
Question 39
Question
39 Refer to the exhibit. Which two form factors are supported by the devices shown in the graphic? (Choose two.)
Answer
-
30mm wide
-
34mm wide
-
43mm wide
-
45mm wide
-
54mm wide
Question 40
Question
40 Refer to the exhibit. A laptop has these graphics on specific keys on the keyboard. Which key would be used in conjunction with the Fn key to connect a laptop to an external monitor?
Question 41
Question
41 Refer to the exhibit. Which laptop component port is circled?
Answer
-
USB
-
VGA
-
parallel
-
S-video
-
docking connector
Question 42
Question
42 What is the proper way to clean optical drives?
Answer
-
Spray ionized solution inside the drive.
-
Use an electrostatic vacuum cleaner.
-
Blow the dust with compressed air from the inside.
-
Use a cleaning disc for optical drives.
Question 43
Question
43 Which component should be removed before cleaning a laptop?
Answer
-
CPU
-
battery
-
monitor
-
keyboard
-
hard drive