32. People Interact with Conceptual Models

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Slide Set on 32. People Interact with Conceptual Models, created by Julie Mastbrook on 28/03/2018.
Julie Mastbrook
Slide Set by Julie Mastbrook, updated more than 1 year ago
Julie Mastbrook
Created by Julie Mastbrook over 6 years ago
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Slide 2

    Conceptual vs. Mental Models
    Caption: : Image Courtesy of: http://elviscommunications.com/blog-item/conceptual-vs-mental-models-its-all-in-the-mind
    While a mental model is a person's idea of what something should look like or how it should work, a conceptual model is the actual product or idea that the designer has created.

Slide 3

    Successful Use of Conceptual Models
    Take the time to purposely create the design around your user's mental model. Don't simply design around the existing technology.   Understand that if you have a product that isn't familiar to your user, you will need to offer some form of training to help bring them up to speed so that they can successfully develop a new mental model around their experience.
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