32. People Interact with Conceptual Models

32. People Interact with Conceptual Models

Concept Model (binary/octet-stream)

Caption: : src: https://uxdesign.cc/understanding-mental-and-conceptual-models-in-product-design-7d69de3cae26

Conceptual Model vs. Mental Model

Conceptual Model   The actual model that is given to the user through the design and interface of the actual product.

Mental Model   The representation that a person has in their mind about the object that they are interacting with.

How to Succeed with Conceptual Models

Peeps Concept Model (binary/octet-stream)

Caption: : src: https://uxdesign.cc/understanding-mental-and-conceptual-models-in-product-design-7d69de3cae26

Don't let the conceptual model come to fruition without basing design around the mental model of a user.   If the product is new, or the conceptual model does not fit with the mental model of the audience you need to then provide training, how-to's, etc. for the user to create a new mental model of the product that aligns closer with the conceptual model.