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Beacon Customer Service
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by
Lisa Holmes
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33987
Beacon Customer Service
Course by
Lisa Holmes
, updated more than 1 year ago
Contributors
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Description
Course on Customer Service training for Beacon Staff. To be completed within the first two weeks of employment
Module Information
Defining Customer Service
Description
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Mind Map
Defining Customer Service
retail
hospitality
customer service
user has deleted their subject information
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Understanding the Effects of Customer Service
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Slide Set
Understanding the Effects of Customer Service
customer service
retail
hospitality
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Dealing with Customers
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Note
Dealing with Customers
customer service
retail
hospitality
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Handling Customer Complaints
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Media
Handling Customer Complaints (Embed)
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Dealing with Customer Concerns and Issues
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Note
Dealing with Customer Concerns and Issues
retail
customer service
hospitality
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Risk Assessment in the Workplace
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Flowchart
Risk Assessment in the Workplace
retail
hospitality
customer service
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Customer Service Quiz
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Quiz
Customer Service Quiz
retail
hospitality
customer service
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Beacon Customer Service
Defining Customer Service
Understanding the Effects of Customer Service
Dealing with Customers
Handling Customer Complaints
Dealing with Customer Concerns and Issues
Risk Assessment in the Workplace
Customer Service Quiz
