Zusammenfassung der Ressource
Process
- 3 types of Process
- Core Processes
- This is the most important part of
the company, the mission and
objects for achieve. Activities to be carried
Paragraph in an exemplary manner
ensure continuous Competitiveness
of a company.
- Why do we care
about process
- Enabling
Process
- What the company need to be
done. Know the entire proceess
and the most important steps to
get our mission.
- Governing Processes
- Business process
management (BPM) tools
can facilitate these
activities while enabling
organizations to react to
fast changing business
environments.
- And Also the PROCESS Help you for...
- What we Do
- *Six Sigma *Improve
*More Quality
*Identify and
Eliminate not Value
Things *Make Money
and succes
- Recognize...
- *Wastes *Errors
*Rework (Definition of
quality)*Redundant
Activities *Pointless
work.
- We need a Better...
- *Results *Process
*Organization aline
*Region *Processes
*Design *Less
Departments for more
Work to Do.
- And is very important know the critical
radio: Value time VS elapsed time:
VT/ET1
- The Customer. We need to
Focus all the process in what
customers want. So we need to line the process for the customers
- So.. Who is the
CUSTOMER? is the
recipient of a good,
service, product, or
idea, obtained from a
seller, vendor, or
supplier for a
monetary or other
valuable
consideration.
- Why the customer Is always Right:
http://www.huffingtonpost.com/alexander-kjerulf/top-5-reasons-customer-service_b_5145636.html
- The process Owner
- A process needs a good Leader:
http://www.ted.com/talks/drew_dudley_everyday_leadership
- Research for many
persons and improving
with an expert
competitiors
- Requeres many
functions and skills:
ability to delegate
*Communication
*Commitment *Honesty
*Creativity
- The process must be make in a
type and work type in macro an
micro level.