Zusammenfassung der Ressource
Quality Standards
- ISO 26000
- Guidence on social responsibility
- 7 core subjects
- Organizational governance
- Human rights
- Labor practices
- Environment
- Fair operating practices
- Consumer issues
- Community involvement and development
- EFQM model
- Helps organizations be more competitive
- Enablers
- Leadership, Strategy, Partnership, Processes, People
- Results
- Customer results, People Results, Society results, Key results
- Customer focus (core)
- Sustainable excellence