Zusammenfassung der Ressource
NEGOTIATION
- WHAT IS NEGOTIATION
- Bargaining (give and take) process between
two or more parties ( each have their own aims)
seeking to discover a common ground and
reach an agreement to settle a matter of
mutual concern and resolve a conflict
- WHY NEGOTIATION HAPPENS?
- To reach an agreement to
resolves a conflict
- To reach agreements
without causing future
barriers to
communications.
- WHAT DO YOU NEED IN ORDER TO HAVE A SUCCESFUL NEGOTIATION?
- Preparation
- Discussion
- Clarification of goals
- Negotiation towarda a
win-win outcome
- Agreement
- Implementation of
a course of action